Missouri State University Consumer Information Annual Notice
Athletic program information
Equity in Athletics Disclosure Act report
This annual report contains participation rates, financial support, and other information on men’s and women’s intercollegiate athletic programs and is available through the office of Athletic Administration, Missouri State University, 417-836-5244 and online at FederallyMandated.MissouriState.edu/EquityInAthletics.htm.
Graduation rates for student athletes
This information must be provided to student athletes, their parents, high school coaches, and guidance counselors when an athletically-related student aid offer is made. This includes the Federal Graduation Rates (FGR) and Graduation Success Rates (GSR). The NCAA provides this information directly to high schools. It is also available from the Associate Director of Athletic Services, 309 Hammons Student Center, Missouri State University, 417-836-5246, or online at: web3.ncaa.org/aprsearch/gsrsearch.
The following university officials may be contacted to assist enrolled or prospective students with the following:
Financial Assistance Information: Director, Office of Student Financial Aid, 101 Carrington Hall, Missouri State University, 417-836-5262.
Institutional Information: Office of the Provost, 209 Carrington Hall, Missouri State University, 417-836-4589.
Completion or Graduation Rates: Office of the Provost, 209 Carrington Hall, Missouri State University, 417-836-4589.
Security Policies and Crime Statistics: Director, University Safety, 636 East Elm, Missouri State University, 417-836-5509.
Discrimination Based on Sex: Title IX Coordinator, 205 Carrington Hall, Missouri State University, 417-836-4252.
Discrimination Based on a Protected Classification (other than Sex): Director, Office for Institutional Equity and Compliance, 205 Carrington Hall, Missouri State University, 417--836-4252.
Annual Security (Clery) And Fire Safety Report
The Annual Security and Fire Safety Report is published annually in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 U.S.C. Section 1092(f)). This report includes statistics for the previous three years concerning reported crimes that occurred on-campus, in certain off-campus buildings or property owned or controlled by MSU and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security such as those concerning alcohol and other drug use, crime prevention, the reporting of crimes, sexual assault and other matters; annual fire safety information including the number of fires in residential facilities, any injuries, deaths, or property damage resulting from those fires, and policies/procedures related to fire safety and responses to fires. The most recent report can be found at MissouriState.edu/Safety/reports-and-policies.htm.
If you would like to receive a hard copy of the Annual Security and Fire Safety Report, you can make a personal, written, email or phone request at:
Missouri State University
Office of University Safety
700 E. Elm
Springfield, Missouri 65897
Emergency Preparedness Plans
University emergency plans establish procedures employed when there exists the potential for an emergency condition, such as severe weather, or when an emergency/disaster has or is occurring. The university's Emergency Operations Plan identifies and assigns specific areas of responsibility for performing functions in response to an emergency/disaster. Emergency Response Plans provide specific guidance to employees and emergency response personnel during an emergency/disaster. Emergency Action Plans provide general actions to be taken by students and the public in an emergency. Information about the Emergency Action Plans is available from the Director, University Safety, 700 East Elm, Missouri State University, (417) 836-8870 or can be found at the following web address: www.missouristate.edu/safety/emergency-action-plans.htm.
MSU participates in annual drills and exercises that include campus personnel as well
as local, county, and state public safety agencies. The University uses the "Missouri
State Alert" system to communicate with students, employees and the public via text,
phone, and email. Information about the Missouri State Alert System is available
from the Director, University Safety, 700 East Elm, Missouri State University, (417)
836-8870 or can be found at the following web address: www.missouristate.edu/Safety/missouri-state-alert.htm.
Missing person policy
In accordance with the Higher Education Act of 2008, all students who reside in on-campus
housing may identify an individual who will be contacted by university or law enforcement
personnel after it has been determined that the student is missing. If campus security
officials determine that a student for whom a missing person report has been filed
has been missing for more than 24 hours, then within the next 24 hours, they must
notify the individual identified by the student to be contacted in this circumstance,
notify a parent or guardian if the student is under 18 years old, and notify law enforcement.
If at any time foul play is suspected or suspicious circumstances are uncovered, Office
of University Safety and law enforcement officials will be contacted immediately.
The complete policy is available from the Office of Residence Life, Housing and Dining
Services, 104 Hammons Hall, Missouri State University, (417) 836-5536 or on the web
Sex offender registration and community notification
Under provisions of the Jacob Wetterling Crimes Against Children and Sexually Violent Offender Registration Act (Wetterling Act), any person who is required to register under a state sex offender registration program must notify the state when he or she enrolls at an institution of higher education or is employed at such an institution and must notify the state of any change in enrollment or employment at an institution of higher education. Sex offender registration information is to be transmitted from each state to the law enforcement entities where the registered sex offenders reside. In Missouri, the sex offender list is maintained at the county level.
The Office of University Safety, 700 East Elm, Missouri State University, (417) 836-8870, has a web page MissouriState.edu/Safety/sex-offender-registration.htm that provides links to the Missouri State Highway Patrol Registry Sex Offenders List. Members of the university community who wish to be informed of the identities of registered sex offenders who reside in State of Missouri are encouraged to enroll in the Missouri State Highway Patrol Sex Offender Registry Community Notification at www.mshp.dps.missouri.gov/CJ38Comm/logon.jsp.
Non-discrimination policy statement
Missouri State University is a community of people with respect for diversity. The
University emphasizes the dignity and equality common to all persons and adheres to
a strict non-discrimination policy regarding the treatment of individual faculty,
staff, and students. In accord with federal law and applicable Missouri statutes,
the University does not discriminate on the basis of race, color, national origin
(including ancestry, or any other subcategory of national origin recognized by applicable
law), religion, sex (including marital status, family status, pregnancy, sexual orientation,
gender identity, gender expression, or any other subcategory of sex recognized by
applicable law), age, disability, veteran status, genetic information, or any other
basis protected by applicable law in employment or in any program or activity offered
or sponsored by the University. Sex discrimination encompasses sexual harassment,
which includes sexual violence, and is strictly prohibited by Title IX of the Education
Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@MissouriState.edu, (417) 836-4252, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Equity@MissouriState.edu, (417) 836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)
G1.31 Reporting Allegations of Discrimination on the Basis of a Protected Class
The University is committed to maintaining an environment that is free from all forms of discrimination and harassment prohibited by applicable law. Accordingly, and consistent with G1.05 Non-Discrimination Policy, the University has established grievance procedures for the purpose of receiving and investigating allegations that members of the University community (i.e., faculty, staff, and students) have been discriminated against or harassed on the basis of one or more legally protected classes.
Allegations of Discrimination and Harassment on the Basis of Sex
The Title IX Office (“Title IX Office”) is responsible for processing all complaints of discrimination or harassment on the basis of sex, including complaints arising from Title IX of the Education Amendments of 1972 (“Title IX”), Title VII of the Civil Rights Act of 1964 (“Title VII”), and the Missouri Human Rights Act (“MHRA”). Allegations of sexual harassment as defined by Title IX (including sexual assault, domestic violence, dating violence, and stalking), will be processed in a manner consistent with Op1.02-11 Title IX Sexual Harassment Grievance Procedure Policy. All other complaints of sex discrimination (including discrimination on the basis of marital status, family status, pregnancy, sexual orientation, or gender identity, and sexual harassment under Title VII), will be addressed in a manner consistent with Op1.02-2 Discrimination Complaint and Investigation Procedures.
The Title IX Office is located in Carrington Hall, Suite 205, and may be contacted at (417) 836-4252 or Equity@MissouriState.edu.
Allegations of Discrimination and Harassment Due to a Protected Class Other than Sex
The Office for Institutional Equity and Compliance (“OIEC”) is responsible for processing all complaints of discrimination and harassment on the basis of protected classes other than sex, including race, color, national origin, religion, age, disability, veteran status, and genetic information. All such complaints will be addressed in a manner consistent with Op1.02-2 Discrimination Complaint and Investigation Procedures. The OIEC is located in Carrington Hall, Suite 205, and may be contacted at (417) 836-4252 or Equity@MissouriState.edu.
Reporting Obligations of University Employees
To assist the University in enforcing G1.05 Non-Discrimination Policy and in implementing this policy, all employees are required to report any concerns or allegations of discrimination or harassment involving members of the University community (i.e., faculty, staff, and students) of which they become aware.
Reports should be made as soon as possible, but in no event later than three (3) calendar days after learning of such concern or allegation. Additionally, reports must be made to either the Title IX Office or the OIEC, as indicated in the policy. Reporting a concern or allegation of discrimination or harassment to a supervisor, without also reporting to the Title IX Office or the OIEC (as applicable) does not satisfy an employee’s reporting obligation under this policy. An employee who refuses or otherwise fails to report an allegation or concern under this policy is subject to disciplinary action.
Information regarding services provided by the Career Center, including career development and job search preparation, can be found at: https://CareerCenter.MissouriState.edu. For further information, contact the Career Center, Missouri State University, 309 Carrington Hall, 417-836-5636 or CareerCenter@MissouriState.edu.
Missouri State University prohibits the unauthorized distribution of copyrighted materials, including the use of peer-to-peer (P2P) networks. (See https://MissouriState.edu/Provost/copyrightpolicy.htm). Members of the University community who use these networks to share copyrighted media files are subject to appropriate disciplinary action or sanction ranging from loss of access to the relevant University services or property (including computing privileges) to dismissal or removal from the University as determined by applicable employment or student disciplinary policies. In addition, unauthorized distribution of copyrighted material, including peer-to-peer file sharing, may subject a student or employee to serious civil and criminal liabilities (e.g., 17 U.S.C. 504, et seq.).
Applicable policies and more information may be obtained from the University’s Information Security Officer, 163 Cheek Hall, Missouri State University, 417-836-5226 or on the web at MissouriState.edu/Policy/Chapter12/Op12_07_Information_Security.htm. The University Intellectual Property Policies can be found at MissouriState.edu/Policy/Chapter3/G3_04_Intellectual_Property.htm.
MSU perceives students with disabilities as a valued identity group and integral to our campus diversity. We strive to proactively create usable, equitable, inclusive learning environments. However, due to the design of a University course or program, students with disabilities may experience barriers to their full and meaningful participation. When this occurs students should request an environmental or course adaptation through one of the offices below. It is the policy of Missouri State University to comply with all applicable federal and state laws prohibiting disability discrimination.
To request disability accommodations during the application process or as an employee, please contact the Deputy Compliance Officer at (417) 836-6755 (voice), 7-1-1, Missouri Relay or 1-800-735-2966 (tty), or via email at DeputyComplianceOfficer@MissouriState.edu.
Resources for students with disabilities
- Disability Resource Center (DRC). The DRC provides resources and collaborates with students who live with health related, sensory, physical, learning, cognitive and psychological disabilities. The DRC is the entry point for all student disability resources and accommodations. Contact information: Meyer Library, Suite 111, 417-836-4192 (voice), 7-1-1, Missouri Relay or 1-800-735-2966 (tty), or www.missouristate.edu/disability.
- On the West Plains Campus, students should contact the Advisement and Academic Coaching Center for Empowering Student Success (AACCESS), WPAACCESS@MissouriState.edu, 128 Garfield, 417-255-7222, 7-1-1, Missouri Relay or 1-800-735-2966 (tty) or wp.MissouriState.edu/AACCESS.
Drug and alcohol policy
Missouri State University’s Alcohol and Drug policy is annually distributed to every employee and student of Missouri State University out of concern for their welfare and in compliance with the Drug Free Schools and Communities Act. Missouri State University is committed to providing a healthy, safe, and learning environment for its students, faculty, staff and guests. Abuse of alcohol and other drugs disrupts this environment and interferes with the academic and personal development of the student, and personal and professional development of university employees. This policy can be found at MissouriState.edu/Policy/Chapter11/Op11_01_University-Alcohol-Policy.htm; a hard copy can be obtained at the Dean of Students Office, 405 Plaster Student Union, Missouri State University, (417) 836-5527.
Family Educational Rights and Privacy Act (FERPA)
The Family Educational Rights and Privacy Act (FERPA) affords students certain rights
with respect to their educational records. They include the right to: 1) inspect and
review these records; 2) request an amendment to the records; 3) consent to or restrict
disclosures of personally identifiable information in the records; and 4) file a complaint
with the U.S. Department of Education concerning the University’s alleged failure
to comply with FERPA. Copies of the complete policies and procedures for educational
records and requesting an amendment of the records may be obtained from the Office
of the Registrar, 320 Carrington Hall, Missouri State University, (417) 836-5520,
or from the Office of Registrar’s web site at: www.missouristate.edu/ferpa.
The following information regarding financial aid and its availability to students can be obtained at the Office of Student Financial Aid, 101 Carrington Hall, Missouri State University, (417) 836-5262, and can also be found on their website at MissouriState.edu/FinancialAid.
- Types of aid available
- How to apply for financial assistance
- Student Rights & Responsibilities
- Withdrawal and Return of Federal Funds
- Satisfactory Academic Progress Policy
- Repeated Courses and Financial Aid Eligibility
- Cohort Default Rate
- Terms and Conditions of Loans
- Loan Entrance & Exit Interviews
- Eligibility Criteria
- Disbursement Information
- Student Loans
- Cost of Attendance
Student loan forgiveness opportunities
Borrowers in the Federal Direct Loan program may be eligible for deferred payment provisions for service in the Peace Corps, service under the Domestic Volunteer Service Act of 1973, or comparable service as a volunteer for a tax-exempt organization of demonstrated effectiveness in the field of community service. Details are available from the Office of Student Financial Aid, 101 Carrington Hall, Missouri State University, (417) 836-5262, and can also be found on their website at: StudentAid.gov/manage-loans/forgiveness-cancellation.
Under regulations developed by the United States Department of Education, colleges
and universities are required to report graduation rates to current and prospective
students. To access and view Missouri State University’s graduation rates visit https://mis.missouristate.edu/KeyPerformanceIndicators/kpi2016/index/2.
The university’s graduation rates can also be requested from the Office of Institutional Research by phone, (417) 836-5274, or through mail from The Office of Institutional Research 422 Carrington Hall, Missouri State University, 901 S. National Ave., Springfield, Missouri 65897.
Health Insurance Portability and Accountability Act of 1996 (HIPAA)
Missouri State University’s Board of Governors has designated the University and those components of the University, which transmit health information in electronic form, as a hybrid entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Before or during the first visit by a patient or client to a University Health Care Component (HCC), the HCC must require the person to sign an Acknowledgement that they have received the HCC’s Notice of Privacy Practices.
The University and its HCC must comply with HIPAA unless complying violates other federal or state laws, such as the Family Educational Rights and Privacy Act (FERPA).
More information about the University’s HIPAA Policies, Procedures, Forms, Privacy Officers and Security Officers can be viewed at Privacy.MissouriState.edu/HIPAA.htm.
Missouri law requires:
All students who reside in on-campus housing must have received the meningococcal vaccine and a record of this vaccination must be on file at Magers Health and Wellness Center before you move into on-campus housing.
This law requires the student to have received the meningococcal vaccine not more than five years prior to enrollment and in accordance with the latest recommendations of the Advisory Committee on Immunization Practices of the Centers for Disease Control and Prevention.
In addition to Missouri State University Residence Halls, on-campus housing is also defined to include any fraternity or sorority residence.
The only exceptions the law permits are for a signed statement of religious exemption or a physician signed specific statement of medical exemption, and these would need to be on file with the university prior to moving in to on-campus housing.
A brochure has been created by the Missouri Department of Health and Senior Services and can be found at the following web address: health.mo.gov/living/wellness/immunizations/pdf/MCVFactSheet.pdf.
Individuals who have further questions or concerns about meningococcal disease or immunization should contact their health care provider.
Immunization recommendations for students entering Missouri State University can be found on the web site for Magers Health and Wellness Center in Section A of the following link: Health.MissouriState.edu/Students/NewStudentLetter.htm.
Missouri law requires screening of all seated students (not online students) for tuberculosis risk factors. This survey can be accessed at My Missouri State in the Wellness section of the Profile tab. This must be completed before you register for your second semester classes. It is best to complete this now.
Descriptions of academic programs and degree offerings are available from the undergraduate and graduate catalogs (MissouriState.edu/Registrar/Catalog and Graduate.MissouriState.edu/Catalog) as well as college and departmental websites (MissouriState.edu/Majors/Departments.aspx). Long-range plans for improving the academic programs of the institution can be found at MissouriState.edu/LongRangePlan, or by contacting the Office of the Provost, 209 Carrington Hall, Missouri State University, (417) 836-4589.
Missouri State University is accredited by the Higher Learning Commission (HLC) to award baccalaureate, masters, specialist, and doctorate degrees. Special accreditations are also held by units within the university. Go to Accreditation.MissouriState.edu for information on all accreditations and approvals, or contact the Office of the Provost, 209 Carrington Hall, Missouri State University, (417) 836-4589.
Admission requirements for Undergraduate, Graduate, and Transfer students can be found online at https://MissouriState.edu/FutureStudents/ApplyNow.htm or by contacting the Office of Admissions, 204 Carrington Hall, Missouri State University, (417) 836-5517.
Cooperative Programs available through Missouri State are listed in the undergraduate and graduate (MissouriState.edu/Registrar/Catalog and Graduate.MissouriState.edu/Catalog) or information is available through the Office of the Provost, 209 Carrington Hall, Missouri State University, (417) 836-4589.
Student characteristics/diversity of the student body
Information regarding the percentage of enrolled undergraduates who are male or female,
from in-state or out-of-state, are non-traditional-aged, are low-income, or self-identify
as a member of a major racial or ethnic group is available at www.missouristate.edu/OIR/key-performance-indicators.htm.
Campus-based courses are taught in classrooms and laboratories on the main campus in Springfield. Individual buildings are described on the campus map (Search.MissouriState.edu/Map). Additional information about classroom facilities used by the various academic departments can be found at MissouriState.edu/Provost/Facilities.htm as well as in the undergraduate and graduate catalogs (MissouriState.edu/Registrar/Catalog and Graduate.MissouriState.edu/Catalog) or is available from the Office of the Provost, 209 Carrington Hall, Missouri State University, (417) 836-4589.
State education requirements for licensure/certification
The university provides information related to certain educational programs that may
meet applicable state educational requirements for licensure or certification or be
required for licensure or certification in a particular state. This information can
be found at the following location: https://mis.missouristate.edu/Student/cdd/states.
The university cannot provide verification of an individual’s ability to meet licensure or certification requirements unrelated to its educational programming. Questions regarding this information should be directed to the Office of the Provost, 209 Carrington Hall, Missouri State University, (417) 836-4589.
Refund policy for drops and withdrawals
Students who drop one or all classes (withdraw) from the university may receive a partial refund of tuition (or a change in their fee assessment if all fees have not been paid) provided they complete the formal drop process by the established deadlines appropriate to the length or delivery method of the class. For more information, visit the Change of Schedule (Add/Drop) policy. To review the refund schedule, visit the Refunds page. Students who are enrolled in the My Payment Plan are still responsible for the amount of unpaid fees after the refund or re-assessment.
Housing and meal plan refund policies
All Student Housing Contracts must be canceled in writing. A student who has a Student Housing Contract and wishes to cancel the contract before the semester begins, can fill out this form: https://forms.MissouriState.edu/ResLife/ContractCancellation.php. Further information and refund deadlines for the deposit may be found at: ResLife.MissouriState.edu/CancelContract.htm. A student wishing to terminate their contract after it is active must complete a contract breakage form. Go to the Residence Life website for more information at ResLife.MissouriState.edu/ContractBreakage.htm or contact the Office of Residence Life, Housing and Dining Services, Hammons House 104, Missouri State University, Springfield, MO 65897, (417) 836-5536.
Financial aid withdrawal and refund policy
If a financial aid recipient withdraws from the university before completing at least 60% of the semester, federal regulations require that the "unearned" portion of any federal financial aid received be returned to the appropriate federal aid source. For example, a student who withdraws at the end of the fourth week of a semester will have "earned" approximately 25% of their aid (completed 4 weeks of a 16 week semester). The remaining 75% must be repaid. Federal rules specify that repayment first apply toward federal loans, then federal grants. The return of state aid follows federal regulations. For more details, go to MissouriState.edu/Registrar/Add-DropProcedures.htm or contact the Office of Student Financial Aid, 101 Carrington Hall, Missouri State University, (417) 836-5262.
Information regarding Missouri State retention rates of first-year undergraduate students can be found on the Key Performance Indicators page, www.missouristate.edu/OIR/key-performance-indicators.htm. Information on retention rates can also be requested from the Office of Institutional Research by phone at (417) 836-5274 or through mail from The Office of Institutional Research, 422 Carringotn Hall, Missouri State University, 901 S. National Avenue, Springfield, MO 65897.
Student rights and responsibilities
All Missouri State University students possess certain rights and privileges together
with corresponding duties and responsibilities. Each student is due respect of their
personal dignity and property, and in turn is responsible for maintaining standards
of personal behavior which do not interfere with the rights of others or with the
functioning of the University. To review the Code of Student Rights and Responsibilities,
and for information pertinent to all MSU students, go to the Office of Student Conduct
website at MissouriState.edu/StudentConduct/code-of-student-rights-and-responsibilities.htm or contact the Office of Student Conduct, 405 Plaster Student Union, Missouri State
University, (417) 836-5527.
For information about Education Abroad opportunities at Missouri State, visit the Office of Education Abroad at PSU 209, Missouri State University, (417) 836-6368 or see their website at International.MissouriState.edu/EducationAbroad.
Financial aid & education abroad
Missouri State degree-seeking students who are studying away may be eligible to use their federal financial aid and/or Missouri State University scholarships for their study abroad program. In order to use any financial aid or scholarships, you and your program MUST be approved by the Office of Education Abroad. The Office of Education Abroad works closely with the Office of Financial Aid to make study abroad opportunities available to all students. Students who have completed a FAFSA should contact the Office of Financial Aid to discuss their aid packages.
Suicide prevention and mental health services
As required by Missouri law (Mo. Rev. Stat. §173.1200), this Policy is intended to advise Missouri State University students, faculty and staff of certain national, regional, and local suicide prevention programs available to students, faculty and staff on and off of Missouri State University’s campuses, the proper procedures for identifying and addressing the needs of students exhibiting suicidal tendencies or behavior, and the available University training regarding suicide prevention and response.
Suicide prevention programs available to students, faculty and staff
The university has identified certain national, state and local (on and off campus) suicide prevention resources for individuals exhibiting suicidal tendencies or behavior:
National suicide prevention hotlines
National Suicide Prevention Lifeline
State and local suicide prevention resources
Burrell Access Crisis Intervention (ACI) System
1-800-494-7355 (Greene County)
Springfield Police Department
Greene County Sheriff
MOCARS Access Crisis Intervention (ACI) System
1-800-356-5395 (Howell County)
West Plains Police Department
Howell County Sheriff’s Office
OZH Behavioral Health Care
On-campus suicide prevention resources
Missouri State University Counseling Center (Monday - Friday, 8:00am - 5:00pm)
417-836-5116 (dial 0 for after-hours support)
Magers Health and Wellness Center 304
Springfield Police Department Substation
636 E. Elm
Magers Health and Wellness Center (Monday - Friday, 8:00am - 5:00pm)
1141 E. Bear Boulevard
Dean of Students Office (Monday - Friday, 8:00am - 5:00pm)
West Plains campus
Vice Chancellor of Student Services Office
Lybyer Enhanced Technology Center
605 West Main Street; Room 207
Mountain Grove campus
Coordinator, Missouri State University-West Plains Mountain Grove
401 E. 17th Street
Mental health access programs
The university has identified the following mental health access programs, which can provide students, faculty and staff information on the availability of local mental health clinics, student health services and counseling services.
Nationwide mental health access programs
Crisis Text Line (note: individuals are volunteers and not licensed professionals)
Text MOSAFE to 741741
Veteran’s Crisis Line
Dial 988, press 1
Burrell Behavioral Health
1300 Bradford Parkway
Springfield, MO 65804
Howell county / Texas county / Wright county
Ozark Healthcare Behavioral Healthcare
1-800-492-9439 or 417-257-6762
1211 Porter Wagoner Blvd.
P.O. Box 1100
West Plains, MO 65775
Springfield campus services
Missouri State University Counseling Center (Monday – Friday, 8:00am-5:00pm)
417-836-5116 (dial 0 for after-hours support)
Magers Health and Wellness Center 304
Magers Health and Wellness Center (Monday – Friday, 8:00am-5:00pm)
1141 E. Bear Boulevard
West Plains campus services
Kellett Hall, Room 100
905 W Main Street
Vice Chancellor of Student Services Office
Lybyer Enhanced Technology Center
605 West Main Street; Room 207
Mountain Grove campus services
Coordinator, Missouri State University-West Plains Mountain Grove
401 E. 17th Street
Additionally, Missouri State University has a variety of student-run organizations which may be beneficial for students risk of or affected by suicide.
The National Alliance on Mental Illness (NAMI) on Campus
For a directory of student-run organizations on the Springfield campus, please see:
West Plains campus
Hope Offers People Everything (HOPE)
Missouri State University faculty and staff services
Missouri State University offers two employee assistance programs (EAPs) for its employees and their immediate family. An EAP is a free, confidential service to help employees and their immediate family members with a wide range of problems. EAPs can provide information, support and referral services to assist with life concerns, including employee mental health concerns. The following two (2) EAPS are free, confidential and are available twenty-four (24) hours a day, seven (7) days a week, three hundred sixty-five (365) days a year:
https://helpwhereyouare.com/CompanyLogin/1515/mercy (passcode: msu)
Access more information regarding Missouri State University’s Faculty and Staff EAPs.
Resources for identifying suicide concerns
Common warning signs exist that can indicate that a person may be considering harming themselves or others. All members of the university should be aware of recognized suicide warning signs, and feel comfortable reporting concerns regarding students, faculty or staff displaying these signs. According to the National Institute of Mental Health (warning signs of suicide, https://www.nimh.nih.gov/health/publications/warning-signs-of-suicide, retrieval 12.1.23), some, but not all, suicide warning signs are:
- Wanting to die
- Great guilt or shame
- Being a burden to others
- Empty, hopeless, trapped, or having no reason to live
- Extremely sad, more anxious, agitated, or full of rage
- Unbearable emotional or physical pain
Changing behavior, such as:
- Making a plan or researching ways to die
- Withdrawing from friends, saying goodbye, giving away important items, or making a will
- Taking dangerous risks such as driving extremely fast
- Displaying extreme mood swings
- Eating or sleeping more or less
- Using drugs or alcohol more often
Concerned individuals should report these concerns to any of the national, local or campus resources indicated in this policy.
In an effort to ensure that students receive up-to-date resources regarding suicide prevention and program access information, student affairs personnel will, prior to the beginning of each academic semester, develop student communication plans which will detail the university’s outreach plan regarding educational and other outreach activities planned throughout the semester directed toward students and suicide prevention and program awareness. Student affairs personnel will work with other members of the university community, including recognized student organizations, in implementing these plans, including creating the content for distribution to students.
Similarly, university human resource personnel will develop staff and faculty communication plans which will detail the university’s outreach plans regarding educational and other outreach activities planned throughout the semester directed toward faculty and staff suicide prevention. Human resources and the provost’s office will work with other members of the university community on implementing the plans, including creating the content for distribution to university’s faculty and staff.
Post intervention plans to communicate effectively with students, staff and parents after the loss of a student to suicide
The university has developed a strategic plan to communicate with individuals impacted by the death of a student, including students whose death is caused by suicide. The plan involves the coordination of multiple members of the university in order to address a variety of issues, including but not limited to, student’s academic progress, mental health needs and any other areas that might be alleviated by university intervention.
Procedures for identifying and addressing the needs of students exhibiting suicidal tendencies or behavior, and shall provide training, where appropriate
The university has adopted an active response plan for students, faculty and staff (including residence hall staff) regarding the proper procedures for identifying and addressing the needs of students exhibiting suicidal tendencies or behavior. The university community is encouraged to actively respond to students in distress, including those students exhibiting suicidal tendencies. The university advises students, faculty and staff to:
Given the unique position of students, faculty and staff to observe students in distress, faculty, staff and other students may be the first person to see something distressing in a student. Students, faculty and staff are encouraged to response compassionately to students that may be exhibiting symptoms of distress, including suicidal tendencies or behaviors.
Oftentimes an initial discussion with a student in distress can identify or alleviate concerning behavior in distress and suicidal students. When engaging an individual exhibiting suicidal behaviors a faculty, staff or student should:
- Be direct: don’t be afraid to ask the student directly if they are having thoughts of harming themselves or others.
- Listen sensitively and carefully: Use a non-confrontational approach and a calm voice. Avoid threatening, humiliating and intimidating responses.
- Follow through: Direct the student to additional available resources such as the Counseling Center, dean of student’s office or other university personnel.
- Consult others and document your interaction: Document your interactions with distressed students.
Faculty, staff and students are encouraged to contact 911 or local law enforcement if a student’s conduct is clearly and imminently reckless, disorderly, dangerous or threatening including self-harm or suicidal behavior.
Faculty, staff and students are encouraged to contact the dean of student’s / dean of student services’ office or submit a report to the behavioral intervention team if a student shows signs of distress but the level of seriousness is unclear to the observing faculty, staff or student. Observing individuals are encouraged to notify the behavioral intervention team or dean of student’s office even if they are not concerned with the student’s immediate safety, but are still concerned with the student’s academic and/or personal issues.
Individuals may anonymously report any concerns regarding unsafe, potentially harmful, dangerous, violent or criminal activities, or the threat of such activities.
Availability of resources
This policy and additional information about depression and suicide prevention resources will be made available to students and will be provided to incoming students each academic semester.
University withdrawal policy
Students may withdraw (drop all classes) from their courses via the online registration system, email request from their University email account to Registrar@MissouriState.edu, or in person at the Office of the Registrar, 320 Carrington Hall, Missouri State University. Students who withdraw for a given semester and return within one calendar year do not need to apply for readmission. The date the withdrawal is completed online or the date the official withdrawal request is submitted to the Office of the Registrar (or the postmark date of withdrawal requests submitted by mail) shall be the date used in determining the refund of fees and the assignment of grades. Withdrawals are not allowed after the last day to drop or withdraw deadline for the course. Visit the Academic Calendar on the web for specific deadline dates. For more information about withdrawing from classes, visit the Withdrawal Policy and Procedures for Adding and Dropping Classes (and Withdrawing) page.
Missouri State University is classified as a Carnegie Institution and strongly encourages students to vote and be civically engaged. If you wish to have a Missouri voter registration form mailed to you, you may call 417-868-4060. You may also register at any of the following locations on campus:
- Dean of Students Office, Plaster Student Union 405
- Office of Public Affairs Support, Meyer Library 202-J
- Center for Community Engagement, Plaster Student Union 131
You may also fill out a Missouri online voter registration application at the Elections Office for the State of Missouri:
If you are registered to vote in another Missouri county and wish to vote by absentee ballot, (www.sos.mo.gov/elections/goVoteMissouri) be sure to request a ballot from that county clerk’s office in advance of the deadline. A number of notary publics are available on campus (MissouriState.edu/DoS/Notaries.htm) to notarize your ballot.
If you would like to vote in your State of permanent residence, please contact the proper county clerk’s office or voter election authority in that state.
Updated on 1/31/2024