Workplace Issues

How to Connect: 

Need assistance, please call or email to coordinate an appointment to meet.  Meetings can be scheduled to occur virtually or in-person. 

• Email: paulawilhelm@Missouristate.edu 
• Call: 417-836-4592 or 417-836-5102 (Office of Human Resources)    

Meetings will usually be scheduled for 30 to 60 minutes and may require additional follow-up meetings to resolve the situation.  

Workplace Issues:

Below are some topics that fall under workplace issues but are not limited to these topics: 

• Addressing "less than competent" rating  on an ADP or a work performance issue.
• Development of a Performance Improvement Plan (PIP).
• Discipline issues covered in Chapter 9.0 Employee Conduct of the Missouri State University Employee Handbook for Administrative, Professional and Support Staff.
• Violation of University policies and/or respective handbook.
• Conflicts between co-workers.
• Conflicts between the employee and their supervisor.
• Excessive absenteeism.
• Situations that are covered under the Family Medical Leave Act (FMLA).
• Process and development of Progressive Discipline documents.
• Decline in work performance.
• Difficult conversations with employees or supervisors about behavior or work performance.
• Guidance and support on how to conduct a workplace investigation along with development of the Workplace Issue Investigation memo and discipline documents for employees.  

We encourage both employees and supervisors, to utilize our services and resources to assist them in addressing workplace issues for improving work performance and creating a successful workplace environment.

Additional Resources/Contacts:

Additionally, there are other resources available to employees and supervisors:

• Professional development opportunities through My Learning Connection and LinkedIn Learning on managing conflict and improving communication.  Both instructor led and on demand online courses are available. 
• HR Live Supervisor programs on the Performance Review Process to include developing goals,  Performance Improvement Plan (PIP), and Professional Development Plans. 
• Employee Assistance Program (EAP) is a free, confidential service to help you with a wide range of problems. It’s available 24 hours a day, 365 days a year.
• The Ombuds Office, provides an independent and informal space to discuss concerns, explore options and resolve conflicts. They promote fairness, equity and civil discourse while helping employees navigate university systems and policies.
• Office for Institutional Compliance is a system-wide department charged with ensuring the University’s compliance with applicable federal and state laws and regulations that prohibit discrimination and harassment in education and employment.
• Ethics Hotline: When an individual identifies a suspected compliance issue, he or she is encouraged to make a report to his or her supervisor, or an appropriate University official. If, however, an individual is uncomfortable discussing the concern with a University official, the University has made available an online hotline service.
• Handbooks / Labor Union Agreements / Policies for employees and the University.  

 

Questions / Assistance: Please contact paulawilhelm@missouristate.edu or call  417-836-4592.