Frequently Asked Questions

Reservations and catering: What you need to know

What does the Event and Meeting Services Office do?

  • Help plan your event from start to finish
  • Checks for space availability
  • Schedules space for your event
  • Assists with on campus housing for your summer conference or camp
  • Provides setup and technical services within the Union
  • Helps you with other services such as catering, decorating, security, parking, and physical plant requests
  • Provide contracts once reservation details have been confirmed

Where do I go?

When do I need to request space?

The Plaster Student Union can book space up to one year in advance (as soon as you begin planning for a large event, talk to us about what you need and how we can help)

How long does it take and where do I get a confirmation?

  • 48 hour turnaround time for reservation contracts
  • Requests that involve other departments and/or services may take up to 3 days (for large events involving special set ups and equipment, we need all information from you at least 2 weeks before your event)
  • Contracts will be emailed to the group contact
  • All equipment, setup, and labor needs must be requested 10 business days in advance and in writing

What if we need to cancel a meeting or an event?

  • The Missouri State University cancellation policy is based on the following sliding scale
    • 0-30 = 100% of estimated charges
    • 31 - 60 = 75% of estimated charges
    • 61 - 90 = 50% of estimated charges
    • 91 - 120 = 25% of estimated charges
    • 121 days out no fee assessed
  • To cancel a meeting or event:
    • Email us at
    • Call us at 417-836-5653
    • Stop by PSU Rm 302
  • Catering cancellation must be made 72 business hours prior to your event

What if we want to have food?

  • Food is allowed in all areas of PSU
  • Food must be ordered through Missouri State Catering or PSU food court vendors
  • Food must be ordered three weeks prior to your event
  • Final guaranteed numbers for food must be given 3 business days prior to your event
  • Missouri State Catering is located in the Event and Meeting Services Office (PSU 302)

Okay, what does all this cost?

PSU Room Rental

Contact Event and Meeting Services Office to receive a quote for rental information


  • PSU has an extensive list of audio/visual equipment that you can rent for your event
  • PSU equipment cannot be taken out of the Union
  • Departments can bring in their own equipment for no additional fees
  • The PSU is not responsible for any equipment brought into the Union


  • Menu options and pricing can be found on the catering page within this website
  • To talk with a catering representative please call 417-836-5046 or 417-836-4629

When/how do we pay for services?

  • Advance Deposits are required to be sent into the Event and Meeting Services Office with the signed contract
  • If your event has catered food you will receive two (2) invoices - one from Missouri State Catering and one from Event and Meeting Services
  • Remaining charges will be invoiced after your event

What we need from you…

  • Make request for services as far in advance as possible
  • Involve us in the planning process
  • Keep us informed of any changes made to your event
  • All equipment, setup, and labor needs must be requested 10 business days in advance and in writing