All credit balances remaining after current or past due balances have been paid will be issued back to students via direct deposit or check once all reviews have been completed by financial aid and financial services. Credits issued for the Spring 2020 semester will not be applied towards future semester charges or balances. This includes charges or balances for the Summer 2020 and Fall 2020 semesters. Issued credits include those for housing, meal plans, study away, or other credits resulting from COVID-19 related cancellations during the Spring 20 semester.
Beginning March 26, 2020, the Accounts Receivables office employees will be working from home. We are available to answer questions and assist students during normal business hours (Monday through Friday, 8:00 am – 5:00 pm). We can best serve you via email at AccountsReceivable@missouristate.edu or by phone at 417-836-5635.