About Us

Mission statement

The mission of the Office of the Registrar is to provide quality support services to students, faculty, staff, alumni, parents and other constituents of the University. As part of this mission, our primary goal is to ensure the accuracy, integrity, and security of academic records. The Office of the Registrar supports the University's mission to develop educated individuals by interpreting, communicating, and enforcing academic policies and procedures for the benefit of the entire University community. Exemplifying the public affairs mission of the University, we strive for excellence in everything we do and are committed to making a difference in the lives of others by creating a work environment based on integrity, service, and inclusiveness. To maintain the highest possible level of efficiency and effectiveness, we will challenge ourselves to continuously examine the way we deliver services and information.

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Staff listing

  • Overall supervision, leadership, and management of the Office of the Registrar, including the Veteran Student Center
  • Oversees the effective delivery of student academic support services of the Office of the Registrar
  • Provides support and recommendations related to the enrollment management effort
  • Works closely with faculty and administrators in developing and implementing changes to policies, procedures, and systems affecting registrar functions.
  • Family Education and Rights Privacy Act (FERPA) point of contact
  • Manages Office of the Registrar budgets and expenditures
  • Represents Office of the Registrar, Enrollment Services, and Student Affairs on permanent and ad hoc committees
  • Coordination of office operations and training
  • Oversees the University graduation clearance and diploma mailing processes
  • Chairs the Refund Exception Committee
  • Manages the refund exception appeal process
  • Coordinates cross-functional office initiatives
  • Family Education and Rights Privacy Act (FERPA) point of contact
  • Oversees Degree Works (Degree Audit, Student Educational Planner) functional issues/troubleshooting, requirement scribing and training
  • Serves as the primary Office of the Registrar athletic certifying official.
  • Supports advisement-related programs/committees, cross functional initiatives, and special projects.
  • Assists faculty, staff, and administrators with academic policy questions and issues.
  • Coordinates communication between departments and degree completion students returning after an extended absence.
  • Oversees records functions such as grading, transcript production, enrollment verification, and academic processing
  • Oversees registration functions including the maintenance of registration related tuition and fees
  • Oversees and troubleshoots records and registration related system including the Trial Schedule Builder, Parchment transcript ordering system, and Banner Student module.
  • Coordinates policy, procedural, and system related issues/initiatives related to records and registration
  • Chair of the Drop Exception Committee and Residency Review Committee
  • Manages Office of the Registrar curricular processes and implementation
  • Provides external support for curricular process
  • Oversees class schedule building and the class schedule
  • Coordinates training and support for academic departments
  • Manages refund schedules, finals schedule, and waitlisting.
  • Manages special programs Business Process and Reporting Analyst
  • Analyzes Office of the Registrar processes to identify/recommend efficiency improvements
  • Designs, supports, and tests system development to address OR functional needs
  • Provides Office of the Registrar and Enrollment Services customers with data including the development of queries and reports
  • Provides system training to Office of the Registrar users
  • Serves as a liaison between Office of the Registrar and Computer Services
  • Analyzes Office of the Registrar processes to identify/recommend efficiency improvements
  • Designs, supports, and tests system development to address OR functional needs
  • Provides Office of the Registrar and Enrollment Services customers with data including the development of queries and reports
  • Provides system training to Office of the Registrar users
  • Serves as a liaison between Office of the Registrar and Computer Services
  • Manages the University scholastic honors processing
  • Coordinates the University graduation clearance process, and Application to Graduate system
  • Oversees the production of the University Commencement Program
  • Manages the Diploma printing and mailing process
  • SACM Sponsored Student liaison
  • Coordinates grading processes, including grade changes, improper repeats and "I" to "F" process
  • Manages the academic calendar, and EDW dates
  • Processes academic renewal requests
  • Processes academic history building
  • Coordinates the Drop Exception Appeal request/process and processes instructor drops
  • Dual Credit liaison
  • Coordinates the National Student Clearinghouse administration
  • Provides class schedule building support
  • Registration
  • Application to Graduation processing
  • Student information changes
  • Study Away grade changes
  • Transcript batches
  • Official transcript requests
  • Diploma printing
  • Commencement program
  • Grade Changes

Academic Records Specialist

Vacant

  • Registration
  • Application to Graduation processing
  • Student information changes
  • BDMS/imaging/records retention
  • Scholastic honors
  • Degree Works Student Educational Planner templates
  • Athletic compliance
  • Registration
  • Application to Graduation processing
  • Student information changes
  • Registration sequence
  • Processing priority registration
  • Study Away registration
  • Refund Exception Appeals
  • Registration
  • Application to Graduation processing
  • Student information changes
  • Deceased student process
  • Credit by exam process
  • Registration
  • Student information changes
  • Enrollment verification letters
  • Primary transcript processing coordinator
  • Processes transcript request for academic records stored on microfilm/microfiche
  • National Student Clearinghouse verification

Administrative Assistant

Vacant

  • Office of the Registrar administrative office manager
  • Special projects assigned by the Registrar
  • Coordinates the Office of the Registrar communication/incoming office email
  • Assists office staff with special projects and assignments
  • Implementation of curricular actions 
  • Publication of undergraduate catalog
  • Program of study codes
  • Course records and prerequisites