Academic Coaching No-Show / Cancellation Policy

Effective Fall 2021

Students who no-show 2 or more appointments, cancel 3 or more appointments or have a
combination of 3 no-show and/or cancellations will not be eligible for academic coaching for the
rest of the semester.* Students will still be referred to workshops and resources to support them
throughout the remainder of the semester.

Students are expected to cancel their appointment at least 2 hours prior to the start of their
session or it will be considered a no-show. Arriving 15 or more minutes late (virtually or
in-person) will be considered a no-show and the coach may ask you to reschedule your

*Students can appeal by submitting the Success Coaching Appeal form (PDF, 105K) to CAST. (You need Adobe Reader to view and print this document.)