5025 Postal Technician II


TITLE Postal Technician II




IMMEDIATE SUPERVISOR Postal Services Supervisor

MAJOR ADMINISTRATOR Director, Communication Services


The Postal Technician II operates various specialized equipment for the purpose of processing outgoing mail according to U.S. Postal Service regulations including first class and various types of standard mail. The Postal Technician II sorts mail, determines the correct budget number, processes job inserts on an inserting machine, sorts standard and permit imprint standard mail by zip code, follows bundling and packaging procedures, applies the proper postage, logs mail pieces, completes U. S. Postal Service forms, determines the cost effectiveness of outsourcing jobs to mailing services, and utilizes software and printers to process automated standard mail. The Postal Service Technician II may exercise supervision of student or part-time workers.


Education: A high school diploma or the equivalent is required.

Experience: One year of mail service experience is required. Previous experience with address printers and inserters is preferred.

Skills: Effective oral and written communication skills are required. The ability to accurately sort by alpha-numeric schemes, the ability to operate complex electronic and mechanical devices and to perform recordkeeping and tabulation tasks is required. The ability to learn to work in a computerized environment and to learn to use specialized software applications is required. The ability to work effectively while under the pressure of deadlines is required. Mechanical aptitude is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: Must be able to lift and transport materials, packages, and equipment weighing up to 70 pounds for short distances. Periods of prolonged standing are common.

License: Must have a valid Missouri driver's license.


1. Prevents institutional liability and the potential loss of its authority to operate an independent mail service by ensuring that the University's mail service complies with federal postal rules and regulations in the receipt, handling and distribution of all classes of incoming/outgoing mail.

2. Provides an efficient, prompt, service-oriented mail service for the University campus and community by receiving and processing first class and standard outgoing mail, entering the budget number for each department, applying postage to mail, and packaging according to U. S. Postal Service regulations.

3. Processes standard mail to be metered according to USPS regulations by sorting the mail by zip codes, entering the originating department’s budget number, applying the appropriate postage, logging the number of mail pieces in each bundle, bundling and packaging the mail, and completing appropriate USPS forms.

4. Processes standard mail with permit imprint according to USPS regulations by sorting the mail by zip codes, bundling the mail, logging the number of pieces for each bundle, packaging the mail, entering as manual transaction on the Mail Management System, and completing appropriate USPS forms.

5. Processes automated standard mail according to USPS regulations by converting mailing list information to a format capable of being opened in address cleansing software, cleansing and validating addresses, printing postage tags, USPS required reports and exporting the list to CD for opening in address printer, checking for duplicates if requested, tabbing each mail piece when necessary, printing addresses and bar codes on each piece, making sure both are readable and within USPS regulations, printing permit information when necessary, printing other information as requested on each piece, and bundling and packaging.

6. Operates equipment to machine label and/or insert mailings including placing appropriate materials in machine feed bins and collecting output.

7. Assures proper processing of various types of mail by intercepting and processing campus and international mail that was not separated from regular mail, charging departments for such mail, and packaging international mail for processing by international mail processor.

8. Analyzes the cause of equipment malfunctions and makes operational adjustments to and minor repairs on mailing service equipment to allow continuance of operations.

9. Provides customer service by assisting walk-in and telephone customers with information regarding University postal policy, USPS regulations, and the services necessary to get mail processed.

10. Assures the smooth functioning of Postal Services by helping others in sorting incoming U.S. and intercampus mail and delivering mail to various campus locations.

11. Collects volume data for benchmarking analysis and maintains records and daily logs.

12. Maintains adequate inventory levels of supplies and promotes workplace safety.

13. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

14. Remains competent and current by staying updated on USPS regulation changes and attending training and/or courses as directed by the Postal Services Supervisor.

15. Contributes to the overall success of the Postal Services by performing other essential duties and responsibilities as assigned.


The Postal Technician II is supervised by the Postal Services Supervisor and may supervise part time and student employees.




Factor 1: Educational Requirements of the Job

Level 2 - 100 Points: The job requires a high school diploma or equivalent.

Factor 2: Skill Requirements - Craft and Trade Skills

Level 2 - 350 Points: General mechanical or technical aptitude and a general knowledge of, and experience in, a skill, craft, or trade. A general ability to understand procedures, operations, and/or operate basic equipment, that typically require some previous experience or training is required. Jobs at this level typically require at least one and up to two years of related experience for successful performance.

Factor 3: Managerial Responsibility

Level 2 - 75 Points: Irregular but occasional responsibility to direct the work of student workers or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.

Factor 4: Guidelines

Level 2 - 50 Points: Specific guidelines and established routines exist, but some judgment in applying guidelines and deviating from standards must be exercised. The number and similarity of guidelines and work situations requires the employee to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt guidelines in specific cases. At this level, the employee may also determine which of several alternatives to use. Situations to which the existing guidelines cannot be applied or significant proposed deviations from the guidelines are referred to a supervisor.

Factor 5: Contacts

Level 2 - 50 Points: The purpose may include obtaining or clarifying facts, or providing factual information to others. Contacts may be with coworkers or structured exchanges with students or the general public, and are generally for the purpose of exchange of information. Contacts at this level might include discussing a work order with individuals in a departmental office to more clearly define the problem, or providing directions or information to students or the general public.

Factor 6: Work Environment

Level 2 - 40 Points: The work area involves moderate discomfort and/or risk such as that from moving machinery, occasional work with hazardous substances, or moderate levels of noise. The work may require wearing of protective gear. The work area is generally adequately lighted and ventilated, but may involve uncomfortable temperatures at times.

Factor 7: Physical Demands

Level 3 - 100 Points: Work requires continuous moderate with some strenuous physical exertion including standing, climbing, crawling, and regular lifting of objects over 50 pounds.

Factor 8: Responsibility for Facilities and Resources

Level 2 - 40 Points: Jobs at this level might require frequent but routine responsibility for facility security, public safety, equipment, or money.

Factor 9: Complexity

Level 2 - 250 Points: The work consists of tasks that involve related steps, processes, or methods. Decisions regarding what needs to be done involve choices requiring the employee to recognize the differences among a few easily recognizable situations. Decisions at this level are based on knowledge of the procedural requirements of the work coupled with the awareness of the specific functions and assignments of the department.