5140 Technology Specialist, Greenwood


TITLE Technology Specialist, Greenwood



IMMEDIATE SUPERVISOR Director of Greenwood

MAJOR ADMINISTRATOR Dean, College of Education


The Technology Specialist, Greenwood facilitates the acquisition of technology skills of K-12 students in the technology lab at Greenwood Laboratory School. The Technology Specialist, Greenwood provides technology training to individual faculty and staff on software applications and hardware in use in K-12 classrooms and administration offices, updates and maintains the departmental website, and provides basic technology support by responding to trouble tickets.


Education A bachelor’s degree in technology or an education-related field is required.

Experience One year of experience in teaching or providing training in technology skills is required; experience teaching or training technology skills in K-12 settings is preferred. Experience in developing and maintaining a website and providing basic technology troubleshooting and repair is required.

Skills Effective interpersonal, oral, and written communication skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. A demonstrated knowledge of K-12 educational software is preferred. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other Must be able to lift and carry objects weighing 25 – 30 pounds on an occasional basis. Must be eligible for Missouri Teacher Certification.


1. Ensures that K-12 students master computer skills by supervising the use of sequential skill development programs in the computer lab environment.

2. Provides individual support to students, faculty, and staff by providing training in the use of software applications and hardware, such as SmartBoards, used in K-12 classrooms and administration offices.

3. Maintains the Greenwood Laboratory School website by gathering information about activities, events, etc. for updating the website and developing links to K-12 class and Greenwood extracurricular activity websites.

4. Researches information about hardware and software products and provides specifications and recommendations about the purchase of hardware and software.

5. Provides basic computer support services by responding to trouble tickets and providing troubleshooting and problem resolution.

6. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

7. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the department head.

8. Contributes to the overall success of the Greenwood Laboratory School by performing all other duties as assigned.


The Technology Specialist, Greenwood is supervised by a designated administrator and may supervise graduate assistants and student workers.




Factor 1: Educational/Experience Requirements of the Job

Level 6 - 1182 Points: A combination of education and experience equivalent to a Level 6 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.

Factor 2: Supervisory Responsibility

Level 2 - 598 Points: Irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. At this level are jobs in which the incumbent may be asked to supervise small numbers of student workers, graduate assistants, or part-time employees, but the supervisory work is irregular or infrequent. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities.

Factor 3: Skill, Complexity, and Technical Mastery

Level 4 - 1300 Points: Knowledge of information technology such as could be acquired through experience or classroom-based course work in either vendor-focused or technology specific training such as Oracle, HTML, Java, or Extensible Markup Language. Knowledge permits the employee to carry out routine assignments and to gain familiarity with operating systems, equipment, software, and business goals of the University. Alternatively, knowledge of established processes, methods, and techniques, as well as practical knowledge of a few specific technical and scientific principles. Alternatively, advanced knowledge of a skilled trade to solve unusually complex problems. Knowledge permits the employee to schedule and carry out the steps of a limited operation or project to complete important stages in a multi-step project.

Factor 4: Budgetary Control

Level 2 - 386 Points: Individuals in jobs at this level actively document, monitor, and control expenditures. At this level incumbents may recommend minor expenditures but have no real authority over budgets.

Factor 5: Work Environment and Physical Demands

Level 2 - 50 Points: The work area is generally adequately lighted and ventilated, but may involve some discomfort such as the moderate noise from machines or occasional uncomfortable temperatures. The work may require some exertion such as frequent standing, considerable walking, frequent bending, kneeling, reaching, and stooping, and may include occasional lifting of moderately heavy objects. Work may require specific but common physical abilities.

Factor 6: Work Impact and Effect

Level 2 - 1620 Points: Work products or services impact the accuracy, reliability, or acceptability of further processes or services. Work activities may be complex, but normally involve addressing conventional problems or situations with established methods to supply departments, programs, classes, or units with information, software, or equipment they use to perform their work. Improperly performed work and/or equipment or software failures affect performance, create delays, and/or otherwise affect the welfare of programs or individuals. While improperly performed work and/or equipment or software failures have significant effects, the effects are more often inconvenient rather than severe and impact relatively few people. Improperly performed work and/or equipment or software failures are normally correctable in the short-to-medium term with relatively minor costs and delays, but emergency repairs are typically unavailable.