5097 Master Control Supervisor


TITLE Master Control Supervisor







The Master Control Supervisor ensures the television master control personnel meet the operational performance goals for the department and Broadcast Services. The Master Control Supervisor operates all equipment associated with the master control system. The Master Control Supervisor trains and supervises all Master Control Operators, ensures operator proficiency, and is primarily responsible for creating, maintaining, and ensuring compliance with Master Control standard operating procedures.


Education: A high school diploma or the equivalent is required. One or more years of college or technical college preferred. Technical skills training is preferred. Society of Broadcast Engineers (SBE) certification is preferred.

Experience: Previous Master Control experience in an automated control room environment is required. Previous supervisory experience is preferred.

Skills: Basic proficiency with computers is required. The ability to effectively manage people and projects in a demanding, technical, and real-time environment is required. The Master Control Supervisor must be able to operate a variety of computer application programs, including automation systems, character generators, systems remote control, and traffic. The ability to understand and document technical and operational aspects of master control equipment and the ability to train and evaluate Master Control Operators are required. The ability to follow verbal and written directions as well as the ability to communicate directions to others are required. Must be able to work with other departments within Broadcast Services to ensure all departments interface efficiently with on- air operations. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Skills in the operation of analog and digital broadcast equipment, software, and data transfer networks and devices such as broadcast video tape recorders, video servers, audio/video routers, audio and video control consoles, satellite receivers, and television transmitters are preferred.

Other: Must be able to insert and remove control room rack equipment weighing 25-50 pounds with the help of another employee.


1. Oversees the day-to-day operation of the Master Control department by preparing work schedules for Master Control Operators, developing and updating written Standard Operation Procedures for Master Control, and developing station specific operator manuals for all Master Control equipment.

2. Ensures all Master Control Operators are fully trained on new and existing equipment and are able to operate the station within station and federal requirements by developing training procedures and providing group and individual training sessions as needed.

3. Assures adequate staffing of the master control function by fulfilling regular shift responsibilities and serving as on-call replacement for operators who are sick, on vacation or otherwise unavailable.

4. Ensures the effective and efficient operation of the master control function by regularly analyzing the performance of operators, ensuring compliance to standard operating procedures, improving and updating procedures in consultation with Master Control Operators and other units within the Broadcast Services division, and ensuring master control equipment is working efficiently by communicating with the engineering unit and documenting and tracking equipment problems.

5. Ensures compliance with applicable regulations and communication with other departments by maintaining discrepancy logs and equipment incident reports and regularly auditing these documents to identify areas where performance or process needs improvement.

6. Supervises and evaluates the performance of Master Control Operators by maintaining performance records.

7. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

8. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Chief Engineering- TV.

9. Contributes to the overall success of Broadcast Services by performing other duties as assigned by the Chief Engineer - TV.


The Master Control Supervisor is supervised by the Chief Engineer - TV and supervises the Master Control Operators.




Factor 1: Educational Requirements of the Job

Level 2 - 100 Points: The job requires a high school diploma or equivalent.

Factor 2: Skill Requirements - Craft and Trade Skills

Level 3 - 550 Points: General mechanical or technical aptitude and specific knowledge and experience in a skill, craft, or trade. The ability to perform standard procedures, operations, and/or operate specific equipment, that is required through at least two years of experience and previous training is required.

Factor 3: Managerial Responsibility

Level 5 - 500 Points: Supervision of a work group or department including hiring, training, disciplining, and directing the work of others. At this level the required supervision will likely include general rather than close supervision of others. Typically, the nature of the work may involve the supervision of other supervisors or work group leaders, or the responsibility for a rather large group of operative employees in non-technical or non-highly skilled areas. At this level, supervisory responsibilities consume significant amounts of work time and include substantial responsibility for budget development as well as financial control, purchasing, and work planning responsibilities.

Factor 4: Guidelines

Level 3 - 90 Points: Procedures and standards exist, but considerable latitude in applying procedures and selecting a sequence of activities must be exercised. The employee uses judgment in interpreting and adapting guidelines such as agency policies, regulations, precedents, and work directions for application to specific cases or problems. The employee analyzes results and recommends changes.

Factor 5: Contacts

Level 4 - 175 Points: The purpose is to coordinate activities involving employees, students, and/or the general public. At this level, contacts involve considerable interpersonal skill involving cooperation and coordination and may involve the organization of activities of programs requiring working relationships among several parties. While contacts may require some level of persuasion, potential for conflicts and disputes are relatively minor.

Factor 6: Work Environment

Level 1 - 20 Points: The work environment had only everyday risks or discomforts associated with an office or commercial vehicle. The work area is adequately lighted, heated or cooled, and ventilated. There are no unusual hazards in the work environment.

Factor 7: Physical Demands

Level 2 - 60 Points: Work requires some exertion such as standing for long periods of time, considerable walking, frequent bending kneeling, reaching, and stooping. May include occasional lifting of moderately heavy objects. Work may require specific but common physical abilities.

Factor 8: Responsibility for Facilities and Resources

Level 2 - 40 Points: Jobs at this level might require frequent but routine responsibility for facility security, public safety, equipment, or money.

Factor 9: Complexity

Level 3 - 450 Points: The work includes various duties involving different and unrelated processes and methods. Decisions regarding what needs to be done depend upon knowledge of the duties, priorities, commitments, policies, and program goals of the supervisor and the department and involve the analysis of the subject, phase, or issues involved in each project or assignment, and the course of action may have to be selected from many alternatives. The work involves elements that must be identified and analyzed to discern interrelationships.