5022 Postal Distribution Clerk


TITLE Postal Distribution Clerk



IMMEDIATE SUPERVISOR Postal Service Supervisor

MAJOR ADMINISTRATOR Director, Communication Services


The Postal Distribution Clerk picks up and delivers mail to/from the campus and the US Main Post Office in a timely manner. The Postal Distribution Clerk receives, sorts, prepares, and distributes incoming/outgoing campus mail and complies with federal postal rules and regulations in processing outgoing mail and transporting and handling of certified, registered, insured, express, and regular mail. The Postal Distribution Clerk assigns pickup and delivery routes, analyzes current mail routes and recommends appropriate changes based on mail volume. The Postal Distribution Clerk may exercise supervision of student or part-time employees.


Education: A high school diploma or the equivalent is required.

Experience: At least one year of delivery experience is required. Previous mail service experience is preferred.

Skills: The ability to read and sort addresses by 20-50 administrative divisions is required. Written and verbal communications skills and the ability to perform basic recordkeeping and tabulation tasks are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: Good manual dexterity is required to sort the mail. Must be able to lift and transport materials, packages, and equipment weighing up to 70 pounds short distances, using accessory equipment such as 2-wheel hand truck. Periods of prolonged standing are common.

License: Must possess a valid Missouri drivers license and have no citations for major driving violations, (e.g., driving while intoxicated, vehicular manslaughter, careless and imprudent operation of a motor vehicle, excessive speeding).


1. Contributes to an efficient, prompt, service-oriented mail service for the University campus and community by operating a light to medium-duty vehicle to transport incoming/outgoing distributions throughout the campus and to the United States Postal Office in a timely and consistent manner, checking the correctness of items to be delivered before delivery and sorting/stacking those items in the sequence order of stops, analyzing current mail routes and recommending changes based upon mail volumes to various campus buildings.

2. Reduces the likelihood for violations of regulations that may result in the loss of the University's authority to operate an independent mail service by being knowledgeable of and complying with federal postal rules and regulations in the receipt, handling, transporting, and distribution of certified, registered, insured, express and all other classes of United States Postal Service mail.

3. Enhances the deliverability of outgoing mail and complies with applicable Postal Regulations by sorting outgoing mail to a level which takes advantage of presort discounts and accurately bundling/packaging outgoing mail.

4. Assists in providing a special mail service to the University by collecting departmental metered, stamped, and campus mail either at the department or from the mail bins.

5. Promotes a professional, service-oriented mail service operation by answering inquiries concerning campus and Postal Service mail services and regulations, explaining rates, special types, classes of mail, and packaging requirements, and advising mail service patrons on the most appropriate category and class of mail to meet their needs.

6. Assists in the development of a competent, productive and effective mail room staff by providing on-the-job instruction regarding federal postal regulations to new employees, setting priorities when appropriate, enforcing University and department policies, and providing input regarding student and part-time employee work performance as appropriate.

7. Reduces the likelihood for a disruption in delivery services by maintaining a daily and/or weekly activity log to include vehicle mileage and maintenance and records of delivery activity, inspecting the mail delivery vehicle prior to use for obvious safety hazards (e.g., tire pressure, windshield wipers, headlights, horn, rear view mirrors), recording and then reporting unusual vehicle noises or operations and other repairs to the appropriate supervisor.

8. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

9. Contributes to the overall success of the Postal Service operations by performing other essential duties and responsibilities as assigned.


The Postal Distribution Clerk is supervised by the Postal Service Supervisor and may be required to exercise supervision of student employees.




Factor 1: Educational Requirements of the Job

Level 2 - 100 Points: The job requires a high school diploma or equivalent.

Factor 2: Skill Requirements - Craft and Trade Skills

Level 2 - 350 Points: General mechanical or technical aptitude and a general knowledge of, and experience in, a skill, craft, or trade. A general ability to understand procedures, operations, and/or operate basic equipment, that typically require some previous experience or training is required. Jobs at this level typically require at least one and up to two years of related experience for successful performance.

Factor 3: Managerial Responsibility

Level 2 - 75 Points: Irregular but occasional responsibility to direct the work of student workers or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. Responsibilities at this level may include tracking budgeted spending, limited purchasing authority, and tracking inventory.

Factor 4: Guidelines

Level 2 - 50 Points: Specific guidelines and established routines exist, but some judgment in applying guidelines and deviating from standards must be exercised. The number and similarity of guidelines and work situations requires the employee to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt guidelines in specific cases. At this level, the employee may also determine which of several alternatives to use. Situations to which the existing guidelines cannot be applied or significant proposed deviations from the guidelines are referred to a supervisor.

Factor 5: Contacts

Level 2 - 50 Points: The purpose may include obtaining or clarifying facts, or providing factual information to others. Contacts may be with coworkers or structured exchanges with students or the general public, and are generally for the purpose of exchange of information. Contacts at this level might include discussing a work order with individuals in a departmental office to more clearly define the problem, or providing directions or information to students or the general public.

Factor 6: Work Environment

Level 2 - 40 Points: The work area involves moderate discomfort and/or risk such as that from moving machinery, occasional work with hazardous substances, or moderate levels of noise. The work may require wearing of protective gear. The work area is generally adequately lighted and ventilated, but may involve uncomfortable temperatures at times.

Factor 7: Physical Demands

Level 3 - 100 Points: Work requires continuous moderate with some strenuous physical exertion including standing, climbing, crawling, and regular lifting of objects over 50 pounds.

Factor 8: Responsibility for Facilities and Resources

Level 2 - 40 Points: Jobs at this level might require frequent but routine responsibility for facility security, public safety, equipment, or money.

Factor 9: Complexity

Level 1 - 100 Points: The work consists of tasks that are clear-cut and directly related. There is little or no choice to be made in deciding what needs to be done. The actions to be taken are usually easy to discern and unambiguous, otherwise the employee requests assistance from a supervisor. Work is performed as it arrives or in an order set by someone else. The work can be learned relatively quickly.