5078 Radio Traffic Coordinator and Operations Assistant


TITLE Radio Traffic Coordinator and Operations Assistant




IMMEDIATE SUPERVISOR General Manager, KSMU and Ozarks Public Television

MAJOR ADMINISTRATOR Director of Broadcast Services


The Radio Traffic Coordinator and Operations Assistant utilizes the Public Radio Satellite System software to capture desired programming from the satellite, routes the captured programming to air, hard drive, or recording device, documents the schedule and routing on the program log, and coordinates with the engineering and production staff to assure desired programming is aired as scheduled. The Radio Traffic Coordinator and Operations Assistant creates the master station schedule, inserts underwriting credits into the schedule, documents and verifies the announcement of NPR and local underwriting credits, and generates radio and television invoices for underwriting announcements. The Radio Traffic Coordinator and Operations Assistant schedules station identification announcements and EAS announcements to ensure compliance with FCC regulations, plans and schedules KSMU’s on-air rotations for campus and community public service announcements, public broadcasting image spots, radio and television program promotions to air on KSMU, and membership and major gifts announcements. The Radio Traffic Coordinator and Operations Assistant helps to develop and implement KSMU’s programming and operations strategy for KSMU’s analog service and digital multi-channel services and serves as fill-in and/or emergency announcer across KSMU’s programming services as needed.


Education: A high school diploma plus specialized training beyond high school in computer related courses is required.

Experience: At least two years of general office experience is required, with an emphasis on using computer applications to store data, generate reports, and maintain a database. Experience as a traffic coordinator and with computerized scheduling of satellite delivered traffic is preferred.

Skills: An understanding of electronic file management and general computer operations is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. A working knowledge of SOSS, Content Depot, Visual Traffic, and Allegience software is preferred. Announcing skills are preferred.


1. Assists KSMU Radio Station announcers in presenting scheduled programming by providing operations personnel with a complete and accurate daily program log which indicates program start times, program titles and routing, underwriting announcements, and all other local announcements.

2. Ensures that scheduled programming is available for airing by screening available programming from public radio, coordinating with station staff to determine which programs need to be captured for airing on KSMU, configuring satellite receivers to capture the required programming schedule, specifying the routing of captured programs to air or recording device, and arranging for alternate feed if program capture fails.

3. Ensures that local broadcast of NPR program credits and local underwriting credits are run as scheduled and documented for audit and billing purposes by creating the master station schedule including local availabilities, updating the master station schedule for specific days and dayparts, generating underwriting invoices and tracking payments, and confirming the broadcast dates and times for Ozarks Public Television local underwriting announcements and generating invoices and tracking payments.

4. Contributes to the success of KSMU’s membership program by scheduling and writing day sponsor messages for broadcast on KSMU.

5. Creates a positive image for the station by responding to listener requests regarding program material from both local and national sources.

6. Works with station management to track expenses for programming aired on KSMU from NPR, PRI, APM, and independent programming sources and facilitates the ordering and payment of station operations expenses in consultation with KSMU’s engineering department and station management.

7. Serves as voice talent, announcer, and master control operator as needed on KSMU’s analog and digital services and operates digital editing software and automation systems as needed.

8. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

9. Remains competent and current by attending training and/or courses as directed by the General Manager-KSMU and Ozarks Public Television.

10. Contributes to the overall success of KSMU radio station by performing all other duties and responsibilities as assigned.


The Radio Traffic Coordinator and Operations Assistant is supervised by the General Manager-KSMU and Ozarks Public Television and supervises student employees.




Factor 1: Educational/Experience Requirements of the Job

Level 4 - 500 Points: A combination of education and experience equivalent to a Level 4 as indicated by the Equivalencies Chart, when permitted by the Minimum Acceptable Qualifications.

Factor 2: Complexity and Technical Mastery

Level 3 - 220 Points: Considerable skill in oral and written communication, the ability to make basic mathematical calculations, the ability to understand and follow instructions, knowledge of moderately complex or other work procedures, and the ability to work independently and coordinate a variety of activities and events are required.

Factor 3: Responsibility for the Work of Others

Level 4 - 110 Points: Some supervision and training of small numbers of student or part-time workers is required where the nature of supervision is largely confined to scheduling work and assigning tasks. Supervision at this level may also involve directing the work assignments of one or more permanent, full-time employees. Supervisory tasks may include providing input into hiring and employee evaluation processes, but the final decisions are made by other supervisors. The incumbent typically does not perform a full range of supervisory responsibilities, and supervisory duties typically involve relatively little time during the work day.

Factor 4: Guidelines

Level 2 - 130 Points: The work generally involves sequential steps and methods explained by the supervisor and/or described by specific guidelines such as standard operating procedures, handbooks, and/or reference manuals exist. Tasks are relatively clear-cut and involve related steps, processes, and methods. The employee may be required to recognize differences in a variety of situations, but those differences are normally clear and require the selection of standard processes to resolve. The number and similarity of guidelines and work situations requires the employee to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt guidelines in specific cases. Situations to which the existing guidelines cannot be applied or proposed deviations from the guidelines are referred to a supervisor.

Factor 5: Contacts

Level 2 - 45 Points: Contacts may be with coworkers or structured exchanges with students or the general public, and are generally for the purpose of obtaining or clarifying facts, providing factual information to others, or exchanging information.

Factor 6: Work Impact

Level 4 - 475 Points: Work activities normally address conventional problems or situations with established methods to supply other employees with information, services, or products they use to perform their work. Work products or services facilitate the work of other employees and directly affects the ability of other employees to timely complete specific tasks or processes. Work activities may affect the quality of services provided to moderate numbers of employees, students, or the public, and the services, information, or products provided have significant effects on the welfare of the affected groups.

Factor 7: Physical Effort and Work Environment

Level 1 - 25 Points: The work environment consists of exposure to physical conditions typical of a normal office environment. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects.