House Crew Member Information

Missouri State University, Springfield Campus – Plaster Student Union

Position Title: House Crew Manager

Department: Facilities and Operations

Supervision: This position reports to the Assistant Director of PSU over Facilities & Operations.

Position Summary:

The Plaster Student Union House Crew Manager is responsible for scheduling and facilitating the House Crew team in setting up room arrangements. It is important that the House Crew Manager is familiar with the building, its equipment, policies, programs, services and the day-to-day schedule of events.

General Tasks and Responsibilities:

• Participate in recruitment and selection process for House Crew staff hires.
• Train staff in the proper operations of the various set-ups to ensure everyone is able to understand and execute in their role.
• Serve as the subject matter expert to House Crew staff.
• Supervise House Crew staff to achieve expected performance and outcomes.
• Read and interpret room diagrams to ensure proper set-up for events.
• Schedule staff to set up and work on all events.
• Set-up and troubleshoot basic audio-visual equipment including video projectors and computers.
• Attend OMT staff meetings and training sessions.
• Inspect set-ups to ensure accuracy and address any issues found with staff.
• Organize and maintain equipment and storage rooms.
• Maintain table/chair inventory and report missing/damaged items immediately.
• Other duties as assigned.

Qualifications (Requisite Knowledge, Skills, and Abilities):

• The House Crew Manager is a student employee and must meet all University requirements to work on campus.
• Minimum GPA: 2.5
• Minimum enrolled credit hours for U.S. & International students.
• Ability to lift/stack tables and chairs.
• Ability to follow directions and manage time efficiently.
• Excellent interpersonal skills.
• Flexible hours for availability (including evenings & weekends).
• Positive customer-oriented attitude and professional image.
• Openness to working in a fast-paced, constantly changing environment.
• Ability to work independently and as a team.
• Ability to work with people from different backgrounds.

Preferred Qualifications:

• Supervisory experience.

Schedule:

• Average of 15-20 hours/week.
• Schedule varies based on events and meetings.

Position Outcomes:

• Real-work situational problem solving.
• Hands-on customer relations.
• Enhance and actively apply leadership skills to the House Crew staff.
• Develop thorough understanding of teamwork and how to effectively work with others to accomplish needed outcomes.
• Develop organizational & people management skills.

Missouri State University, Springfield Campus – Plaster Student Union

Position Title: House Crew Team Member

Department: Facilites and Operations

Supervision: Position reports to the House Crew Manager under the guidance of the Assistant Director of Facilities and Operations.

Schedule:

• Average of 8-15 hours/week.
• Schedule varies based on events and meetings.

General Tasks and Responsibilities:

• Read and interpret room diagrams to ensure proper set-up for events.
• Set-up and troubleshoot basic audio-visual equipment including computer projector carts, laptops, and cables.
• Respond to requests from building managers and event coordinators.
• General cleaning of public areas and meeting rooms within Student Union including trash removal, vacuuming, wiping tables and dust mopping.
• Assist managers in responding to emergency situations.
• Inspect rooms for damage and cleanliness, and communicate issues that need addressed.
• Attend staff meetings and training sessions as assigned.
• Other duties as assigned.

Qualifications (Requisite Knowledge, Skills, and Abilities):

• House Crew members are student employees and must meet all University requirements to work on campus.
• Minimum GPA: 2.0
• Minimum enrolled credit hours for U.S. & International students.
• Ability to lift/stack tables and chairs.
• Ability to read and interpret room diagrams.
• Ability to follow directions and manage time efficiently and effectively.
• Excellent interpersonal skills.
• Flexible hours for availability (including evenings & weekends).
• Positive customer-oriented attitude and professional image.

Position Outcomes:

• Real-work situational problem solving.
• Hands-on customer relations.
• Growth in ability for team and independent work.
• Ability to comprehend and execute technical directions and diagrams.
• Develop and enhance understanding of Audio-Visual set-up.