The Ombuds Office provides an independent and informal space to discuss concerns, explore options and resolve conflicts. We promote fairness, equity and civil discourse while helping you navigate university systems and policies.
About Ombuds
How we help
Have a concern and aren’t sure where to go for help? We can discuss your concerns, answer questions, mediate and facilitate communication in conflict, and more.
Principles of Ombuds Office
Independent
We report directly to President’s office. (Our office may identify problem areas for the university, but will not divulge personally indentifiable information.) We also:
- Do not make policy or decisions.
- Have no disciplinary role.
- Have complete discretion about how to handle issues or engage with people.
Confidential
Unless required by law, no information about those seeking assistance will be recorded, maintained or shared.
- Meetings are discreet and private (on-campus or off-campus).
- To the extent permitted by law, information will be kept confidential.
Informal
Ombuds does not participate in grievance processes or conduct investigations.
- Voluntary, off-the-record participation, and only to the level approved by those seeking help.
- No permanent records maintained by the office. Any temporary records are destroyed on a regular schedule.
Impartial
We do not take sides or mediate disputes. We also:
- Do not benefit from any side in dispute or concern.
- Promote fair processes and considers all points of view but does not advocate.
- Facilitate communication and collaborative problem-solving.
