POSITION IDENTIFICATION
TITLE Locksmith I – Key Control
CLASSIFICATION NUMBER 8882
GRADE 24
CLASSIFICATION Nonexempt
IMMEDIATE SUPERVISOR Maintenance Supervisor
GENERAL FUNCTION
The Locksmith I - Key Control performs entry-level locksmith work while administering and coordinating the University's comprehensive physical key control program, ensuring compliance with institutional security standards, maintaining the integrity of campus master key systems, safeguarding keying records, and providing technical support for locksmith and access security operations affecting academic, residential, administrative, and research facilities. Primary responsibilities include processing key requests, issuing and recovering keys, maintaining key control records, conducting audits, cutting, and duplicating keys, performing routine rekeying activities, maintaining locksmith inventories, and assisting higher-level locksmith personnel with locksmith shop operations. The Locksmith I - Key Control develops knowledge of locksmithing practices, master key systems, door hardware, and campus security procedures while progressing toward journeyman-level locksmith proficiency.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or the equivalent is required. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: Documented experience maintaining records, inventories, customer accounts, security records, or other detailed administrative processes is required. Experience in using database applications is required. Experience in using inventory management systems, key control systems, or performing maintenance or mechanical work is preferred. Additional education beyond the minimum requirements may be substituted for experience requirements.
Skills: Effective verbal and written communication skills are required. The ability to maintain detailed records and databases with a high degree of accuracy is required. Basic computer skills, including experience with word processing and spreadsheet applications, are required. Customer service skills are required. The ability to learn locksmithing techniques, master key systems, key control procedures, and the use of locksmith tools and equipment is required.
Effort: The position combines office-based administrative work with entry-level locksmith duties. Requires prolonged periods of sitting and computer use to maintain key control records, process requests, and administer key control activities. Requires the use of key-cutting equipment and small hand tools to perform locksmith duties and the ability to lift and/or transport supplies, lock hardware, and equipment weighing up to twenty-five pounds on a frequent basis and up to fifty pounds on an occasional basis. Requires occasional bending, stooping, reaching, and walking throughout campus in support of key control and locksmith operations.
Other: A valid Missouri Driver’s License is required. The ability to read the English language sufficiently to understand written instructions, key requests, work orders, policies, procedures, and locksmith related documentation is required. The ability to maintain the confidentiality and security of key control records, keying information, and related security documentation is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Administers the University's centralized key control program by processing key requests, issuing and recovering keys, maintaining official key records and master key documentation, and ensuring compliance with established key control procedures.2. Maintains key control databases, records, inventories, and documentation to ensure the accuracy, security, and accountability of keys and locking devices.
3. Conducts periodic audits of keys, lock cores, and related security records and investigates discrepancies as directed.
4. Cuts and duplicates keys using locksmith equipment in accordance with University security procedures.
5. Assists with the rekeying of locks, pinning of cylinders, and maintenance of master key systems under the direction of higher-level locksmith personnel.
6. Assists in the installation, maintenance, and repair of locks, locking devices, and related door hardware.
7. Maintains locksmith shop inventories by tracking supplies, key blanks, lock components, hardware, and equipment and recommending replenishment as needed.
8. Provides customer service by responding to inquiries regarding key control procedures, lock services, and security requirements and by communicating with University departments regarding key requests and related services.
9. Maintains the confidentiality and security of key control records, keying information, and related security documentation.
10. Contributes to the overall success of Facilities Management by performing other essential duties and responsibilities as assigned.
SUPERVISION
The Locksmith I – Key Control does not have any supervisory responsibilities.
OFFICE OF HUMAN RESOURCES
OCTOBER 2026