POSITION IDENTIFICATION
TITLE Utility Plant Supervisor – Steam Production & Distribution Systems
CLASSIFICATION NUMBER 8871
GRADE 28
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Utilities Operations Manager
GENERAL FUNCTION
The Utility Plant Supervisor for Steam Production & Distribution Systems directs and over sees operations of the University's central steam plant, and utility distribution tunnel system, including 4,160- and 13,200-volt electrical power, domestic water, well water, and natural gas. This position provides leadership and supervision of Boiler Operators, across multiple shifts to ensure reliable, efficient, and compliant operations, and provides documented, required training for the Boiler Operators. The position is responsible for the operation, maintenance, and reliability of the central steam plant, the utility tunnel distribution system, outside lighting systems, and other assigned facilities, including oversight of the chemical treatment program for steam systems. This role ensures compliance with federal regulations governing environmental protection, safety, hazardous waste disposal and the use of chemical substances and materials. The position assists the Utilities Operations Manager and coordinates with the Utility Plant Supervisor – Chilled Water Production & Building Automation Systems in optimizing energy use from production to point of use in the facility. The Utility Plant Supervisor – Steam Production & Distribution Systems may operate the central steam plant as needed for training purposes, emergency response, or to maintain continuous operations when staffing gaps occur.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or the equivalent is required. Completion of a recognized apprenticeship program in stationary engineering, power plant operations, or a related field is required. An Associate’s or Technical degree in Power Plant Technology, Process Technology, Energy Systems Technology, HVAC, Mechanical Systems, Industrial Maintenance, Electrical Technology, Instrumentation/Controls, or a closely related field is preferred. Attainment of APPA’s Certified Educational Facilities Professional (CEFP) designation is preferred. An equivalent combination of years of experience and education may be considered for substitution of some educational requirements.
Experience: At least six (6) years of progressively responsible experience operating and maintaining high-pressure steam boilers and/or central utility plant systems is required. Experience may include roles such as boiler operator, nuclear operator, stationary engineer, or equivalent. At least two (2) years of supervisory experience in a technical, skilled trades, utility, or industrial environment is preferred. Additional education beyond the minimum requirements may be substituted for either technical or supervisory experience.
Skills: Comprehensive knowledge of the principles and methods involved in high pressure heating/cooling systems, water chemistry, and conditioning is required, including journeyman level skills in steam production and distribution are required. Knowledge and understanding of natural gas distribution, water (sanitary, domestic, and storm) distribution, computerized maintenance management systems (CMMS), building automation system (BAS), and other related utility infrastructure systems is required. The ability to plan and schedule work is required. Ability to analyze operational data, identify system or performance issues, and implement solutions to improve reliability and efficiency is required. Supervisory skills, including the ability to analyze, instruct, and delegate to others, are required. Proven ability to establish performance expectations, evaluate outcomes, manage conflict, administer corrective action, and foster employee development. Exceptional customer service and interpersonal skills, as well as strong verbal and written communication skills are required. The ability to understand budgets and the operational impact of energy use as well as, strategic planning, resource allocation, and workload prioritization skills are required. Experience working in a unionized work environment is preferred.
Effort: This position requires regular movement throughout campus, utility distribution system tunnels, and all floors to evaluate conditions, support operations, and oversee work activities. The ability to lift and transport materials and equipment weighing up to fifty (50) pounds and to perform activities such as standing, walking, bending, stooping, reaching, and climbing stairs and ladders is required. Work may involve entry into confined spaces. The work of subordinates is performed primarily indoors, in environments that may be noisy, dusty, hot, or otherwise hazardous.
Other: A valid driver’s license is required. A license as a limited Stationary Engineer is preferred. Relevant certifications (e.g., NIULPE Power Engineer, ASOPE Power/Stationary Engineer, EPA Section 608 Universal, or equivalent) or licensure from other jurisdictions is preferred. This position requires occasional coordination and response to emergencies and other unforeseen situations around the clock. This position is designated as an essential employee who must report to work as scheduled when University offices are closed, when required. The supervisor will communicate the situations when the position is required to report to work. This position requires exposure to chemicals, solvents, and cleaning agents common to boiler room operations, which may be hazardous if not handled in accordance with established procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides strategic leadership and direction to energy system personnel to ensure continuous, safe, and reliable delivery of utilities (steam, chilled water, domestic water, electricity, and natural gas) to meet campus operational demands.2. Develops and executes short- and long-range central steam plant strategies that integrate corrective, preventative, and predictive programs to optimize asset reliability, lifecycle performance, and budget stewardship.
3. Establishes operational priorities and allocates labor, resources, and contracted services to maximize productivity, service responsiveness, and quality outcomes.
4. Leads workforce management efforts, including performance management, coaching, conflict resolution, succession planning, and administration of corrective or disciplinary actions in accordance with University policy.
5. Provides technical oversight and subject matter expertise for the installation, maintenance, modification, repair, and optimization, utilizing BAS, metering systems, and plant controls to improve efficiency, reduce costs, and support institutional sustainability goals.
6. Oversees Boiler Operators’ use of BAS, CMMS, and other software systems, ensuring accurate data entry, proper documentation, timely review of systems, analysis of trends to support operational decisions, in coordination with the leadership team.
7. Ensures compliance with applicable federal, state, and University regulations related to environmental protection, safety, hazardous materials, and utility operations.
8. Coordinates planning, campus communication, and execution of major maintenance activities and outages, including the annual steam outage, and supports emergency response and system restoration efforts.
9. Manages operational resources, including tools, equipment, materials, and contracted services, to ensure efficient operations and minimize disruptions to campus utilities.
10. Maintains operational readiness and emergency response capability, including on-call support, staffing and coverage, and coordination of response efforts to minimize service interruptions.
11. Remains competent and current through professional development activities offered either on or off campus.
12. Contributes to the overall success of the Office of Facilities Management by performing all other duties as assigned.
SUPERVISION
The Utility Plant Supervisor – Steam Production & Distribution Systems supervises full-time maintenance/skilled trade employees, technical, part-time, student, and other employees as assigned.
OFFICE OF HUMAN RESOURCES
REVISED JULY 2026