POSITION IDENTIFICATION
TITLE Coordinator, Pharmacy Services
CLASSIFICATION NUMBER 6825
GRADE 43
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director, Magers Health and Wellness Center
MAJOR ADMINISTRATOR Vice President for Student Affairs
GENERAL FUNCTION
The Coordinator, Pharmacy Services directs and oversees the business operations of the pharmacy, supervises the Senior Pharmacy Technicians and student workers, serves as a Senior Pharmacy Technician, and assists the pharmacists. The Coordinator, Pharmacy Services assists the Pharmacist with drug recalls and the development and maintenance of pharmacy services protocols, policies and procedures and Director of Magers Health and Wellness Center with projects.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or the equivalent is required.
Experience: At least five years of experience as a Pharmacy Technician is required. Two years of pharmacy operations management experience is required.
Skills: Knowledge of medical and pharmacy terminology is required. An understanding of pharmacy computer systems including pharmacy service and business functions is required. Business management skills are required. Effective communication skills and the ability to work collegially with a wide variety of professionals in a fast-paced health care setting are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Registrations: Registration with the Missouri State Board of Pharmacy as a Pharmacy Technician is required.
Certifications: Certification as a nationally Certified Pharmacy Technician is required.
Effort: This position lifts cartons of medication and pharmacy supplies weighing up to twenty pounds on a weekly basis. This position stocks and retrieves items from shelves of varying heights and staffs a pharmacy counter for extended periods on a daily basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assures the delivery of quality products and services and compliance with federal, state, and local laws and regulations, university policies and procedures and internal auditor recommendations.
2. Helps to develop the pharmacy budget, oversees expenditures, and works to ensure the pharmacy is a profitable operation while providing lower drug costs to consumers and the health care plan.
3. Determines the best price for purchasing and selling prescription, over-the-counter, vaccine and sundries stock.
4. Oversees the purchase, receipt, maintenance, return, and reconciliation of prescription, over-the-counter, vaccine and sundries stock.
5. Maintains all required records.
6. Serves as system administrator for pharmacy software and institutes and maintains the electronic process for reconciliation of third-party payments.
7. Obtains third-party insurer partner proposals and complies with third-party partner contracts.
8. Leads the selection and initial training and plans for continuing education of Senior Pharmacy Technicians and student workers, supervises the Senior Pharmacy Technicians and student workers, and maintains accurate records of pharmacy staff licenses, registrations, certifications and continuing education.
9. Works with the Pharmacist in the development and maintenance of pharmacy services protocols, policies and procedures and assists with drug recalls.
10. Serves as a Senior Pharmacy Technician by selecting the drug, verifying it is the correct product, counting the correct quantity, applying the label to the container, and having it checked by the pharmacists, accepting prescriptions by phone, contacting physicians for refills, transferring prescriptions to and from other pharmacies, coordinating price quotes for customers and assisting customers to obtain over-the-counter supplies.
11. Assists the Director, Magers Health and Wellness Center to establish and achieve short- and long-range pharmacy goals and to establish the pharmacy budget.
12. Communicates regularly with Magers Health and Wellness Center medical staff, outside providers and patients to maintain relationships, resolve concerns and enhance service.
13. Assists the nursing staff with treatment room supplies, charges and any other concerns.
14. Works with the wellness coordinators regarding education and marketing.
15. Works with the business office to improve pharmacy business practices.
16. Shares ideas to improve the performance of the university’s self-insured pharmacy plan and to improve overall pharmacy quality, service and profitability.
17. Contributes regularly to the Magers Health and Wellness Center accreditation and continuous quality improvement process.
18. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
19. Remains competent and current through self-directed professional reading, develops professional contacts with colleagues, attends professional development courses and attends training and/or courses as directed by the supervisor.
20. Performs all other duties and responsibilities as assigned by the Director of Magers Health and Wellness Center.
SUPERVISION
The Coordinator, Pharmacy Services is supervised by the Director of Magers Health and Wellness Center and supervises the Senior Pharmacy Technicians and student workers.
OFFICE OF HUMAN RESOURCES
MAY 2015
