POSITION IDENTIFICATION
TITLE Pharmacy Technician
CLASSIFICATION NUMBER 6820
GRADE 13
CLASSIFICATION Nonexempt
IMMEDIATE SUPERVISOR Pharmacist, Magers Health and Wellness Center
GENERAL FUNCTION
The Pharmacy Technician fills prescriptions which are checked by the pharmacist, accepts prescriptions by phone, contacts physicians for refills, and transfers prescriptions to/from other pharmacies.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or equivalent is required. Completion of workshops in Pharmacy Technology, personnel management, contracting, insurance billing, and pharmacology are preferred.
Experience: Minimum of 6 months of experience as a Pharmacy Technician required.
Skills: A knowledge of medical or pharmacy terminology is required. An understanding of pharmacy computer system operations (hardware, software, and operating systems), contracting, billing, and pricing is preferred. Effective communication skills and the ability to work collegially with a wide variety of professionals in a fast paced health care setting is required.
Registration: Must be registered with the State Board of Pharmacy as a Pharmacy Technician upon hire.
Effort: This position lifts cartons of medication and pharmacy supplies weighing up to twenty pounds on a weekly basis. This position stocks and retrieves items from shelves of varying heights and staffs a pharmacy counter for extended periods on a daily basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assures that pharmacists have access to appropriate pharmaceuticals and supplies and customers have convenient access to over-the-counter items by replenishing shelves with orders received and determining the location and placement of stock items.2. Assists the pharmacist on duty in filling prescriptions by selecting the item, verifying it is the correct product, counting the correct quantity, applying the label to the container and entering the patient’s insurance and personal information into the pharmacy software application.
3. Provides good customer service by coordinating with physicians to obtain refill authorizations, accepting refill requests from customers over the phone, assisting customers to obtain the necessary over-the-counter supplies, accepting new prescriptions over the phone as well as in writing, coordinating the transfer of prescriptions to and from other pharmacies, and coordinating price quotes for customers.4. Assists with the annual inventory of prescription pharmaceuticals and over-the-counter products.
5. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Pharmacist.
6. Contributes to the overall success of the Magers Health Center by performing all other duties and responsibilities as assigned.
SUPERVISION
The Pharmacy Technician is supervised by the Coordinator, Pharmacy Business Operations and works under the direct supervision of the pharmacist on duty.
OFFICE OF HUMAN RESOURCES
SEPTEMBER 2025