5424 Supervisor, Campus Safety


TITLE Supervisor, Campus Safety






The Supervisor, Campus Safety provides leadership and supervision for all Campus Safety Specialists and Leads on the shift, assures the efficiency and effectiveness of shift personnel, and assures that shift personnel maintain currency in required certification and attend scheduled training. The Supervisor, Campus Safety makes job assignments, communicates pertinent information such as changes in policy and procedure, communicates information from the shift going off-duty, and briefs oncoming shift personnel regarding information relevant to the current shift. The Supervisor, Campus Safety is responsible for ensuring shift personnel are well informed concerning departmental policies and procedures and that the policies and procedures are followed during their shifts. The Supervisor, Campus Safety maintains attendance records and checks time sheets, coordinates field training for newly assigned Campus Safety Specialists and Leads, and responds to emergency and non-emergency situations. The Supervisor, Campus Safety attends and addresses public meetings and meetings with University staff. The Supervisor, Campus Safety develops, maintains, and reviews records for accuracy and prepares various reports.


Education: A high school diploma or the equivalent is required; a Bachelor’s degree is preferred.

Experience: Three years of experience in safety, security, law enforcement and/or emergency services is required. One year of supervisory experience is required. Additional experience in supervision, loss prevention, traffic control, parking, emergency medicine, fire safety, knowledge of safety practices/procedures, hazardous material recognition, incident command, radio communications, and familiarity with emergency operations is preferred.

Certification and Training: A valid driver’s license is required. Current certification for First Aid, Adult, Child and Infant Cardiopulmonary Resuscitation (CPR) and Automatic External Defibrillators (AED) is required throughout appointment. Successful completion of Incident Command System (ICS) 100, 200 and National Incident Management System (NIMS) 700 and 800 training is required or must be completed within one year of appointment to the position. Successful completion of required Campus Safety Services orientation training prior to assignment or two years of experience within Campus Safety Services at Missouri State University is required. Successful completion of MSU bicycle training is required.

Skills: Effective verbal and written communication skills are required. The ability to assess safety and security events quickly and accurately is required. Computer proficiency is required. Effective organizational skills are required. The ability to maintain control in highly stressful situations is required. The ability to work without close supervision and within a framework of specific guidelines is required. The ability to become familiar with the layout of the campus and its buildings is required; the ability to learn and understand departmental policy and procedures is required. Operational knowledge of alarm and fire protection systems, video surveillance systems, and security functions is required. Effective security assessment skills and effective problem solving skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: The nature of this position requires extended periods of standing, the ability to move quickly throughout campus on foot and by bike, including climbing stairs in all University buildings. The ability to lift and carry equipment weighing up to fifty (50) pounds is required. This position occasionally works in confined spaces and at heights. Work is performed primarily out-of-doors, in varied weather conditions. Bicycle duty occurs on all three shifts. Employees in this job classification (job title) are designated as essential employees and must report to work as scheduled when University offices are closed due to severe weather.


1. Supervises the shift by making assignments, completing the weekly work schedule, ensuring compliance with departmental policy and procedures, maintaining attendance records, authorizing leave, monitoring timesheets to assure accuracy, performing annual performance evaluations for assigned employees, developing performance improvement plans as needed, documenting corrective actions, and giving commendations when commendable service is observed or reported.

2. Coordinates the communication for the shift by monitoring and responding to email, mailbox, and voice mail messages, communicating information from other supervisors, briefing shift personnel on information relevant to the current shift, reviewing reports and daily activity logs of assigned personnel, communicating changes in policy, developing standard operating guidelines and procedure and checking with the Springfield Police about criminal activity on campus.

3. Ensures competency of assigned personnel by providing or coordinating training of newly assigned personnel and assuring that shift personnel maintain currency in required certifications and attend scheduled training.

4. Helps to maintain safety on campus by enforcing all university rules, regulations, and policies, reporting violations, proactively identifying potential safety hazards, and taking corrective actions or reporting to the proper authority for resolution.

5. Completes special projects such as quartermaster, fleet management, and equipment management.

6. Mitigates the impact of emergencies by serving as the Campus Safety Services representative within the incident command system in the absence of a higher ranking supervisor, coordinates with emergency services and other University departments, requests and directs resources to mitigate the incident, and ensures notification of higher ranking personnel, as appropriate.

7. Helps to assure campus security by conducting visual surveys to determine unsafe areas, conducting injury site inspections, making interior and exterior light reports, alerting individuals of incorrect use of equipment, being familiar with dispatch center operations, inspecting fire prevention and fire fighting equipment, and checking building doors and locks. 

8. Contributes to departmental objectives by performing all duties of a Campus Safety Specialist, as described in the Campus Safety Specialist job description and ensuring that the oncoming shift is sufficiently staffed prior to authorizing the current shift to end its tour of duty.

9. Attends public meetings and seminars and presents material on safety and other topics relevant to the interests of campus safety and security and attends meetings with other University staff, faculty, or administration and presents information or provides discussion relevant to the goals of the department.

10. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

11. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director, University Safety or designee.

12. Contributes to the overall success and morale of the Office of University Safety by adhering to the Office of University Safety Policy and Procedures Manual and performing all other duties and responsibilities as assigned in a professional manner.


The Supervisor, Campus Safety is supervised by the Manager, Campus Safety and supervises the Campus Safety Specialists and Leads and student employees on his/her shift.