5267 Library Associate II


TITLE Library Associate II





MAJOR ADMINISTRATOR Dean, Library Services


The Library Associate II provides specialized, in-depth services to Library patrons by responding to inquiries and providing requested library information resources utilizing a variety of electronic and print resources. The Library Associate II typically performs a variety of complex operations or services related to a particular collection, branch library, or technical area. The Library Associate II interacts with fellow Library employees, other employees on campus, faculty, and students, may hire, train, and supervise full and part-time staff and student library assistants, and may interact with colleagues of other libraries statewide or with library vendors.


Education: Two years of college (sixty credit hours) are required, with coursework in the discipline related to the position preferred; a bachelor’s degree is preferred.

Experience: If the educational preparation is two years of college, two years of directly related work experience are required. If the educational preparation is a bachelor’s degree, one year of library experience or appropriately related work experience in a commercial, educational, or government setting are required. A major or minor in Library Science or a major in the discipline related to the job may be substituted for the required two years of work experience. Supervisory experience is required. Experience performing duties similar to this position is preferred.

Skills: Excellent oral and written communication skills are required. Excellent interpersonal skills are required. A working knowledge of word processing and/or database software applications is required. Attention to detail is required. Must be able to train, supervise, assign work, and review the work of full- and part-time employees and student workers. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: Occasional exposure mold and dust from library materials may occur. The position may require working evening and weekend hours on a regular basis. Hours of work may vary during intersessions and summer sessions.


1. Provides assistance to library patrons in accessing general and specialized library information resources by responding to inquiries, accessing and gathering needed information, and providing information about library policies, procedures, use of equipment, electronic resources, and information specific to the area worked.

2. Supports the development and utilization of library information resources by utilizing a variety of on-line Library and other electronic systems and printed sources for a variety of tasks, which may include installing and troubleshooting software, processing interlibrary loans, providing reference services for various collections, importing records into the Library’s integrated systems, creating, updating, and monitoring complex bibliographic and holdings records, ordering and purchasing materials, performing claiming functions, compiling information and statistics related to major departmental functions, and creating reports for internal and external distribution.

3. Ensures the efficient operation of the library by providing specialized services specific to the assigned department, such as processing materials entering the collection, identifying and processing materials for mending, preservation, and binding, processing incoming mail, library materials, and equipment, providing reserve collection services, investigating and resolving complaints, conducting workshops in the area of expertise, assuming responsibility for fees collected and depositing them with the Bursar's Office, maintaining adequate supplies for operation of the department, troubleshooting hardware and software problems, managing access and maintenance of Library resources, such as computers, microforms, copiers, etc.

4. Helps to develop an effective and efficient staff of full and part-time employees and student workers by hiring, training, supervising, scheduling, and evaluating their performance.

5. Assists in responding to weather, fire, and security emergencies by maintaining order, directing evacuation of the library, securing designated areas, and contacting proper authorities.

6. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

7. Remains competent and current through self-directed professional reading, attending professional development courses, and attending training and/or courses required by the supervisor.

8. Contributes to the overall success of Library Services by performing all other essential duties and responsibilities as assigned.


The Library Associate II is supervised by the designated supervisor and supervises full-or part-time staff and student assistants.