5190 Simulation Technician - MCHHS Simulation Center


TITLE Simulation Technician - MCHHS Simulation Center




IMMEDIATE SUPERVISOR Director of Information Technology and Operations - MCHHS


The Simulation Technician works in the field of healthcare simulation supporting the many technical aspects of medical simulation at McQueary College of Health and Human Services Simulation Center. Within their day-to-day operations, the Simulation Technician assists with the management and operation of patient simulator equipment, performing upkeep and maintenance checks (including equipment servicing and maintenance agreements), trainings, reliability tests and the scheduling of medical simulator performances. The Simulation Technician uses computers and audiovisual equipment to develop and facilitate equipment training for internal and external clients, both on-site and remotely.


Education: A high school diploma or equivalency is required.

Experience:  At least three years of experience in learning-based simulation technology or IT is preferred.   Familiarity with medical terminology is required as well as experience in a fluid and demanding work environment. Demonstrated experience and understanding of proper lab procedures for safety of self and of others is required. An equivalent combination of years of experience and education may be considered for substitution of experience requirements.

Skills: Ability to effectively communicate, analyze and evaluate technical equipment functionality and performance, think critically to solve problems independently or in teams, and give or follow oral and written instructions to provide desired outcomes is required. Good teamwork skills and ability to work with diverse individuals and diverse groups is required. Ability to be self-directed, self-motivated, exercise good time management and independent judgment while identifying and readjusting work priorities as needed is required. Ability to configure, operate, and maintain networked computer and audiovisual equipment, beyond the specialized simulation technologies is required. Proficiency with a variety of computer hardware and software applications (such as PC and Mac computers, video cameras and microphones), database development and maintenance, security and protection of software programs, computer files and confidential records is required. Customer service-oriented attitude is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: The work area involves moderate environmental discomfort such as continuous moderate noise from machines or equipment used in the lab. Work requires regular set up of equipment and simulators of over 50 pounds, including moving human patient simulators which weigh over 100 pounds.

Other: Occasionally requires working outside normal office hours.


Assists with the Simulation Center IT department needs through technical support as necessary.

1. Collaborates with IT and vendor contacts to quickly resolve technical issues.

2. Works with human patient simulators with full physiologic functioning (including all body systems, birth, and death).

3. Provides input and advice on clinical simulation design, application, operation, maintenance, training, reliability, and overall equipment performance under the direction of the MCHHS Simulation Center Coordinator.

4. Assists MCHHS Simulation Center Coordinator with faculty education and training.

5. Records all simulation exercises and makes the audio-visual files available to faculty for educational use.

6. Safeguards electronic data and programming by protecting simulation technology from data loss.

7. Maintains records of warranty information, purchase and expiration dates, serial numbers, and maintenance records for Simulation Center equipment.

8. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

10. Contributes to the overall success of the Simulation Center –MCHHS by performing all other duties and responsibilities as assigned by the Simulation Center Coordinator and other supervision.


The Simulation Technician is supervised by the Simulation Center Coordinator and directly reports to the  Director of Information Technology and Operations - MCHHS