POSITION IDENTIFICATION
TITLE ERP & Database Systems Engineer
CLASSIFICATION NUMBER 5174
GRADE 35
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Senior ERP & Database Systems Engineer
GENERAL FUNCTION
The ERP & Database Systems Engineer guides the use of enterprise resource planning (ERP) software and database technology, ensuring the continuing operations of these services. The position works with various units within Information Services and the campus community in the course of maintaining, securing, and upgrading the ERP and database systems. The ERP & Database Systems Engineer acts as a subject matter expert for database and ERP products, and provides training to Information Services staff and campus users. This position focuses heavily on security, scalability, and performance tuning of University systems.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least two years of information technology experience is required. Demonstrated expertise in database administration and management, web server administration and management, Linux server proficiency, CI/CD/Dev-Ops proficiency, and troubleshooting complex systems, is preferred. Knowledge of Ellucian’s Banner software suite is preferred.
Skills: The ability to apply creativity and logic towards troubleshooting complex issues, the ability to manage multiple concurrent and competing projects and priorities, and possession of excellent verbal and written communication skills, is required. The ability to maintain confidentiality regarding information processed, stored, and accessed, is required. The ability to perform the duties of an Oracle and MS SQL Server Database Administrator is preferred. Proficiency with SQL, PL/SQL, Python, Ansible, and Terraform languages, is preferred. Proficiency with command line (Bash, PowerShell) interfaces and scripting, automated dev-ops pipelines, and Docker containerization is preferred.
Other: The twenty-four hour scope of University operations requires this position to be available evenings, nights, and weekends to support implementations or upgrades and to respond to calls regarding questions or problems with the University’s critical systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Collaborates with the campus community to implement solutions by integrating University resources with third party vendor products and custom software.2. Ensures all Installs, upgrades, and support of Apache Tomcat web applications running in containers is accomplished via automated dev-ops pipelines.
3. Manages the orchestration of Kubernetes pods in a cloud environment.
4. Improves the operational efficiency of Oracle databases by continuously monitoring and analyzing performance metrics. Implements automation where appropriate.
5. Applies security patches to Oracle databases on a quarterly basis and as needed. Designs, creates, and migrates data into databases as needed.
6. Utilizes security best practices for Oracle databases to prevent unauthorized access and enforce uniformity standards.
7. Ensures availability of Oracle databases by developing, testing, and implementing backup and recovery policies.
8. Ensures the availability of resources by managing disaster prevention and recovery efforts caused by events like power outages, hardware failures, etc.
9. Remains competent and current through self-directed professional learning opportunities,
develops professional contacts with colleagues, attends professional development courses,
and other learning as assigned by the Senior ERP & Database Systems Engineer.
10. Contributes to the overall success of the university by performing other duties
and responsibilities as assigned.
SUPERVISION
The ERP & Database Systems Engineer is supervised by the Senior ERP & Database Systems Engineer.
OFFICE OF HUMAN RESOURCES
DECEMBER 2025