5132 Internet Analyst

POSITION IDENTIFICATION

TITLE Internet Analyst

CLASSIFICATION NUMBER 5132

GRADE 32

CLASSIFICATION Nonexempt

IMMEDIATE SUPERVISOR Director, Web Strategy and Development

GENERAL FUNCTION

The Internet Analyst for Web Strategy and Development will be responsible for prioritizing and implementing ongoing website updates to ensure accuracy of the content and structure across the university's web sites. The internet analyst will maintain sites within the content management system and support website editors across the university. Responsibilities also include other web projects as needed and monitoring web accessibility tools to ensure the university websites are accessible.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: Completion of college courses equivalent to an Associate’s degree in a computer related field is required. An emphasis in an information technology field or a design discipline utilizing state-of-the-art technology is preferred.

Experience: At least four years working at an advanced level within a content management system required. At least one year of experience with search engine optimization and Google analytics preferred. Experience working within academic department and program websites required. 

Skills:  The ability to implement website changes from both a technical and content perspective. The ability to make recommendations and implement changes for improved accessibility, usability and conversions required. A strong understanding of HTML coding and CSS is preferred. Effective interpersonal, organizational and team building skills are required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assumes responsibility of the web support help desk to support web editors across the university.

2. Maintains, updates, and creates new websites and pages using the university’s content management system.

3. Communicates progress and issues, and reports findings regularly to the director of web strategy and development.

4. Supports web support help desk as needed. 

5. Develops and enhances university websites continuously via the CMS.

6. Supports the web content accessibility action plan as needed. 

7. Supports WordPress blog site setup as needed.  

8. Supports the Office of the Provosts by maintaining the Provost website and implementing updates as assigned.


9. Ad Hoc projects as needed. 

10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Associate Provost for Faculty.

11. Contributes to the overall success of Department of Web Strategy and Development by performing all other duties as assigned.

SUPERVISION

The Internet Analyst has no direct supervision of full-time employees.

OFFICE OF HUMAN RESOURCES

REVISED JANUARY 2025

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