TITLE Director, Community Support
CLASSIFICATION NUMBER 5089
IMMEDIATE SUPERVISOR Assistant General Manager, KSMU and Ozarks Public
MAJOR ADMINISTRATOR Vice President for Research and Economic Development
and International Programs
The Director, Community Support oversees areas that bring in significant external revenue: individual membership, major giving, planned giving, corporate support, and community engagement for KSMU and OPT. Responsibilities include supervision of staff in all areas of community support, goal-setting and benchmarking for fundraising efforts, monthly tracking and reporting of progress toward financial goals, ensuring station compliance with Federal Communications Commission (FCC) underwriting regulations regarding, and development of the station community engagement and plan.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor's degree is required. A Bachelor’s degree in Mass Media, Communications, English, Public Relations, Business, or a related field is preferred.
Experience: Three years of experience with marketing, sales, and/or development activities is required; experience with media marketing, sales, and/or development activities is preferred. Supervisory experience is preferred.
Skills: Strong verbal and written communication skills are required. Strong interpersonal
skills are required. Organizational skills, computer literacy, and a demonstrated
ability to work in a fast-paced environment is required. The ability to develop knowledge
of, respect for, and skills to engage with those of other cultures or backgrounds
Effort: This position makes off-campus presentations and works at membership events requiring the ability to move objects weighing five to twenty-five pounds.
License: A valid driver's license is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Oversees corporate support efforts and staff, providing guidance on all elements of sales activities, including packaging, rate structure, and inventory analysis.
2. Works closely with the Membership Manager to guide fundraising activities, including individual giving, major giving, and planned giving.
3. Oversees community engagement efforts, including the development of marketing plans, execution of special events, and the development and recruitment of volunteers.
4. Seeks opportunities for project-specific and general operational funding by prospecting and preparing requests to governmental, private, and corporate foundations.
5. Uses Nielson ratings and other available research data effectively to guide the sales team, engages in strategic marketing planning for the stations, and solicits support from local businesses and foundations.
6. Works with general management to guide overall direction of community support efforts by providing regular progress reports on fundraising goals, developing strategic plans for fundraising areas, assessing fundraising efforts and results, and participating in the budgeting process.
7. Ensures compliance with FCC guidelines regarding underwriting and fundraising.
8. Represents KSMU and OPT as needed at community events, speaking
engagements, donor meetings, and public presentations.
9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
10. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses and conferences, and attending training and/or courses as required.
11. Contributes to the overall success of KSMU and OPT by performing all other duties and responsibilities as assigned.
The Director, Community Support is supervised by the Assistant General Manager of KSMU and OPT and supervises the Membership Manager, Corporate Support Representatives, student interns, and student employees.
OFFICE OF HUMAN RESOURCES
REVISED APRIL 2019