POSITION IDENTIFICATION
TITLE Audio-Visual Technician
CLASSIFICATION NUMBER 5061
GRADE 33
CLASSIFICATION Nonexempt
IMMEDIATE SUPERVISOR Coordinator, Audio Visual Technologies
GENERAL FUNCTION
The Audio-Visual Technician applies electronic, computing and network theory, principles of electrical circuits, and electrical testing procedures while carrying out responsibilities for installing, maintaining, and repairing audio-visual systems used in support of all programs across the Missouri State University-Springfield campus. The Audio-Visual Technician assists in the integration of traditional audio-visual systems with new technologies to ensure that the University keeps pace with the changing needs of higher educational institutions. The Audio-Visual Technician assists in providing technical assistance to faculty, staff, and students regarding audio visual systems through demonstrating proper care and operation of these systems campus wide.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: An Associate’s degree in electronics, computer science, computer information systems, or a related field or an equivalent number of college credit hours or relevant work or military experience with an emphasis in electronics, computing, or a related field is required. A Bachelor’s degree in electrical engineering, electronics, computer science, computer information systems, or a related field is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least two years of technical work experience in servicing, maintaining, and troubleshooting electronic equipment, computers, networks, and/or software is required.
Skills: Effective interpersonal skills are required. A demonstrated knowledge of the principles of advanced electronics, including digital electronics, is required. The ability to maintain, troubleshoot, repair, calibrate, and install audio-visual systems is required. Skills in hand tools, test equipment, and general mechanical aptitude are required. Knowledge of audio and video distribution, computer interfaces, networking, and display systems are required. Knowledge and practice of routine safety procedures and buildings and safety codes are required. Basic knowledge and understanding of computer and network systems is required. Experience in installing, programming, and troubleshooting Crestron control systems is preferred. Basic metal working and carpentry skills are preferred. The ability to read schematics and wiring diagrams is preferred. The ability to read blueprints and draw schematics and wiring diagrams is preferred.
Certification: Crestron Technician certification is required or must be obtained within the first six months of employment.
Effort: A valid driver’s license is required. This position requires the installation of audio-visual equipment, such as video projectors and ceiling loudspeakers in elevated locations. This oftentimes requires carrying the equipment while climbing a ladder and wearing a tool belt for overhead installations. The use of scissor lifts and scaffolding is also possible.
Other: Evening work and other scheduling variations may be required to accommodate installations or special project needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Supports academic programs and University activities by maintaining the operational condition of audio-visual systems through cleaning, calibrating, modifying, and repairing systems campus-wide.2. Ensures the completeness of repairs made to audio visual equipment by diagnosing and locating point(s) of failure, troubleshooting, determining underlying cause(s) of failures, and initiating appropriate corrective action by repairing or replacing defective parts and components.
3. Assists in the installation of audio-visual systems and serves as a resident expert for those systems University-wide.
4. Collaborates with Telecommunications, Networking, Centralized and Distributed IT personnel to provide support for computers and networks integrated with audio-visual equipment within classrooms and other spaces.
5. Assists faculty, staff, students, and other end-users by demonstrating the proper operation and care of audio-visual equipment and works to formulate and update operating instructions and training materials for the proper use of equipment.
6. Assists in the maintenance of audio-visual equipment by assisting in the development and implementation of a preventive maintenance schedule, performing periodic servicing as directed in technical manuals, maintaining a technical database for media equipment, controlling a spare parts inventory to ensure the availability of required repair parts and components, and reading technical manuals and attending training opportunities to facilitate proper performance of these systems.
7. Assists other technicians and collaborates with the administrative support staff by maintaining service records, billing, inventories, data, and other information as required.
8. Remains competent and current through self-directed professional reading, developing professional contact with colleagues, attending professional development courses, and attending training and/or courses as required by the Coordinator, Audio Visual Technologies, and/or Director of Telecommunications.
9. Contributes to the overall success of the Audio-Visual Technologies unit by performing all other duties and responsibilities as assigned.
SUPERVISION
The Audio-Visual Technician supervises student workers.
OFFICE OF HUMAN RESOURCES
REVISED APRIL 2025
