5025 Postal Technician II


TITLE Postal Technician II




IMMEDIATE SUPERVISOR Postal Services Supervisor

MAJOR ADMINISTRATOR Director, Communication Services


The Postal Technician II operates various specialized equipment for the purpose of processing outgoing mail according to U.S. Postal Service regulations including first class and various types of standard mail. The Postal Technician II sorts mail, determines the correct budget number, processes job inserts on an inserting machine, sorts standard and permit imprint standard mail by zip code, follows bundling and packaging procedures, applies the proper postage, logs mail pieces, completes U. S. Postal Service forms, determines the cost effectiveness of outsourcing jobs to mailing services, and utilizes software and printers to process automated standard mail. The Postal Service Technician II may exercise supervision of student or part-time workers.


Education: A high school diploma or the equivalent is required.

Experience: One year of mail service experience is required. Previous experience with address printers and inserters is preferred.

Skills: Effective oral and written communication skills are required. The ability to accurately sort by alpha-numeric schemes, the ability to operate complex electronic and mechanical devices and to perform recordkeeping and tabulation tasks is required. The ability to learn to work in a computerized environment and to learn to use specialized software applications is required. The ability to work effectively while under the pressure of deadlines is required. Mechanical aptitude is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: Must be able to lift and transport materials, packages, and equipment weighing up to 70 pounds for short distances. Periods of prolonged standing are common.

License: Must have a valid Missouri driver's license.


1. Prevents institutional liability and the potential loss of its authority to operate an independent mail service by ensuring that the University's mail service complies with federal postal rules and regulations in the receipt, handling and distribution of all classes of incoming/outgoing mail.

2. Provides an efficient, prompt, service-oriented mail service for the University campus and community by receiving and processing first class and standard outgoing mail, entering the budget number for each department, applying postage to mail, and packaging according to U. S. Postal Service regulations.

3. Processes standard mail to be metered according to USPS regulations by sorting the mail by zip codes, entering the originating department’s budget number, applying the appropriate postage, logging the number of mail pieces in each bundle, bundling and packaging the mail, and completing appropriate USPS forms.

4. Processes standard mail with permit imprint according to USPS regulations by sorting the mail by zip codes, bundling the mail, logging the number of pieces for each bundle, packaging the mail, entering as manual transaction on the Mail Management System, and completing appropriate USPS forms.

5. Processes automated standard mail according to USPS regulations by converting mailing list information to a format capable of being opened in address cleansing software, cleansing and validating addresses, printing postage tags, USPS required reports and exporting the list to CD for opening in address printer, checking for duplicates if requested, tabbing each mail piece when necessary, printing addresses and bar codes on each piece, making sure both are readable and within USPS regulations, printing permit information when necessary, printing other information as requested on each piece, and bundling and packaging.

6. Operates equipment to machine label and/or insert mailings including placing appropriate materials in machine feed bins and collecting output.

7. Assures proper processing of various types of mail by intercepting and processing campus and international mail that was not separated from regular mail, charging departments for such mail, and packaging international mail for processing by international mail processor.

8. Analyzes the cause of equipment malfunctions and makes operational adjustments to and minor repairs on mailing service equipment to allow continuance of operations.

9. Provides customer service by assisting walk-in and telephone customers with information regarding University postal policy, USPS regulations, and the services necessary to get mail processed.

10. Assures the smooth functioning of Postal Services by helping others in sorting incoming U.S. and intercampus mail and delivering mail to various campus locations.

11. Collects volume data for benchmarking analysis and maintains records and daily logs.

12. Maintains adequate inventory levels of supplies and promotes workplace safety.

13. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

14. Remains competent and current by staying updated on USPS regulation changes and attending training and/or courses as directed by the Postal Services Supervisor.

15. Contributes to the overall success of the Postal Services by performing other essential duties and responsibilities as assigned.


The Postal Technician II is supervised by the Postal Services Supervisor and may supervise part time and student employees.