TITLE Postal Technician I
CLASSIFICATION NUMBER 5024
IMMEDIATE SUPERVISOR Manager, Printing and Postal Services
The Postal Technician I receives, sorts, and delivers incoming U.S. Postal Service and campus mail, prepares and processes outgoing First Class, Priority, Standard A, parcels, and accountable U.S. mail according to U.S. Postal Service regulations. The Postal Technician I operates and maintains computerized postage metering, weighing, and accounting equipment and completes U.S. Postal Service forms. The Postal Technician I may exercise supervision of student or part-time workers.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A high school diploma or the equivalent is required.
Experience: Mail service experience is preferred.
Skills: Effective verbal and written communication skills are required. The ability to accurately sort by alpha-numeric schemes, the ability to operate complex electronic and mechanical devices and to perform recordkeeping and tabulation tasks is required. The ability to work in a computerized environment and learn to use specialized software applications is required. The ability to work effectively while under the pressure of deadlines is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: The ability to lift and transport materials, packages, and equipment weighing up to 70 pounds for short distances is required. Periods of prolonged standing are common. This position requires reading mailing addresses in order to process mail.
License: A valid driver's license is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Prevents institutional liability and the potential loss of its authority to operate an independent mail service by ensuring that the University's mail service complies with federal postal rules and regulations in the receipt, handling and distribution of all classes of incoming/outgoing mail.
2. Provides an efficient, prompt, service-oriented mail service for the University campus and community by preparing, weighing, scanning chargeback bar codes or manually entering the departmental budget number, metering appropriate classes of outgoing U.S. mail, including express mail, or private carriers to both domestic and international destinations with the proper postage, packaging according to U. S. Postal Service regulations, and reconciling daily postage reports to the postage used.
3. Provides customer service as required during deliveries and assists walk-in and telephone customers by furnishing customers with information regarding University postal policy, USPS regulations, and providing proper services to get mail processed.
4. Collects data on sorting and delivery volume for benchmarking analysis.
5. Properly operates mail metering machines and electronic accounting systems by ensuring the security of metering equipment in compliance with USPS regulations and department security requirements, ensuring proper care in the use and maintenance of equipment and supplies, maintaining adequate inventory levels of supplies, and promoting workplace safety.
6. Assures proper processing of various types of mail by intercepting and processing campus and international mail that was not separated from regular mail, charging departments for such mail, and packaging international mail for processing by international mail processor.
7. Assures the smooth functioning of Postal Services by helping others collect, sort, process, and deliver incoming U.S. and inter-campus mail to various campus locations.
8. Locates proper addresses and makes corrections for misdirected mail, returns unaddressed mail to the original sender for proper labeling, and forwards student mail.
9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
10. Remains competent and current by staying updated on USPS regulation changes and
attending training and/or courses as directed by the Postal Services Supervisor.
11. Contributes to the overall success of the Postal Services Department by performing other essential duties and responsibilities as assigned.
The Postal Technician I is supervised by the Manager of Printing and Postal Services and may supervise part-time and student employees.
OFFICE OF HUMAN RESOURCES
REVISED FEBRUARY 2023