POSITION IDENTIFICATION
TITLE Director, International Leadership and Training Center (ILTC)
CLASSIFICATION NUMBER 2610
GRADE 46
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Vice President for Community and Global Partnerships
GENERAL FUNCTION
The Director of ILTC is responsible for the development, design and implementation of customized non-credit training programs for international professionals and university students. This position provides a variety of academic and student support services for the ILTC. The Director, ILTC leads the development of customized training and educational programs, organizes and presents course content, advises students, and coordinates with academic units to implement ILTC programs. Continuation of this position is dependent on sufficient revenue being generated by ILTC programs.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required, Master’s degree preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least three years of administrative experience in a university setting is required; work experience in a Chinese institution of higher education is preferred. Experience working with foreign nationals studying in the United States is required.
Skills: Verbal and written fluency in both English and Mandarin Chinese is required; effective verbal and written communication skills are required. Effective interpersonal skills are required. Knowledge of the culture and customs of a variety of countries is required, particularly the U.S. and China. An understanding of both U.S. and Chinese higher education administration and finance is required. Demonstrated skills using Microsoft Office applications are required.
Other: A valid Missouri driver’s license is required. The scope of the position requires the ability to work weekends and flexible hours. Occasional overseas travel is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Directs the activities of the International Leadership and Training Center (ILTC) and is responsible for implementation of ILTC programs and action plan goals.2. Leads in the creation of customized educational and training programs, including curriculum development, course content, budget, scheduling and logistics.
3. Represents ILTC internationally in establishing and maintaining relationships with universities, businesses and professional associations that are current or potential clients.
4. Serves as the primary liaison between the ILTC and international students, provides language translation, cultural guidance, and ongoing support to help students adapt culturally and have a safe and successful academic experience at Missouri State University.
5. Provides academic advisory support for ILTC students enrolled in for-credit programs, in coordination with the appropriate academic department.
6. Provides customer service and logistical support to ILTC program participants by hosting visiting groups from international universities and private enterprise and making arrangements for professional development activities and cultural experiences.
7. Coordinates program arrangements with administrative and academic departments.
8. Supervises the application, admission, enrollment, and orientation of international students participating in ILTC programs.
9. Oversees program delivery, including supervision of instructional, administrative and support personnel, to ensure customer satisfaction.
10. Develops and conducts training modules as needed, particularly on topics related to intercultural communications and leadership development.
11. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.
12. Helps ensure the overall success and growth of MSU by performing all other duties as assigned.
SUPERVISION
The Director, ILTC supervises full-time and part-time staff, graduate assistants,
and student employees.
OFFICE OF HUMAN RESOURCES
REVISED APRIL 2025
