2599 Director, Dual Credit Program


TITLE Director, Dual Credit Program




IMMEDIATE SUPERVISOR Associate Provost, Access and Outreach


The Director, Dual Credit Program provides leadership and coordination for the development, administration, and budget of the high school dual credit program.  The Director, Dual Credit Program builds relationships with high schools across Missouri to increase dual credit enrollment by assessing the needs of high school students and school districts, coordinating with academic departments and colleges to provide courses in response to those needs, implementing marketing and promotion strategies to ensure participation, providing admission and registration support services, and overseeing orientation and administrative support for students, parents, and faculty.  The Director, Dual Credit Program ensures that the dual credit program is administered in accord with standards established by the University, the Missouri Coordinating Board for Higher Education, and the Higher Learning Commission (HLC), creates systems to track and document that dual credit guidelines are being met, and is responsive to changing technologies and advances in delivery.


Education: A Master’s degree in education or a related field is required.  

Experience:    At least five years of successful K-12 or higher education experience is required, that includes program development, project management, and teaching or administrative responsibilities.

Skills:    Excellent verbal and written communication skills, interpersonal skills, and decision-making skills are required.  A high level of technology proficiency including student information systems such as Banner, Microsoft Office, Learning Management System (LMS) utilization such as Blackboard, use of communication platforms for mobile devices, and communication using social media.  Management and organizational skills are required.  The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort:    This position makes informational presentations frequently and transports promotional materials and media equipment weighing up to twenty pounds.  
Other:    Out-of-town travel throughout the state of Missouri is required.  The scope of the position may occasionally require some evening or weekend work to oversee off-campus dual credit programs and related duties.


1. Provides leadership and oversight for the development, expansion, and administration of the University’s dual credit program in accord with standards established by the University, the Missouri Coordinating Board for Higher Education, the HLC, and the National Alliance of Concurrent Enrollment Partnerships (NACEP).

2. Promotes the growth, development, marketing, and administration of the dual credit
program, including the development and dissemination of guidelines for instructors, schools, students, and academic departments, making presentations at schools, initiating formal agreements with schools, recommending policy and procedural changes, overseeing orientation activities for students and instructors, coordinating with academic departments at the University, solving problems, and responding to constituencies in a timely manner.

3. Develops and implements an advising and communication plan that assists parents and students to better understand dual credit and make informed decisions relative to education and career goals and works with high schools to establish the value of providing dual credit through Missouri State.

4. Contributes to the achievement of the University’s recruitment and retention goals by
identifying opportunities in the marketplace for expansion and collaborating with
academic departments, the offices of admissions, registration, computer services, and
enrollment management to build a diverse and responsive dual credit program that
encourages dual credit students to consider attending the University upon graduation.

5. Works cooperatively with marketing and promotions staff to develop and implement
effective recruitment and marketing strategies related to the dual credit program, including assistance with web content, preparation of publications, distribution of brochures and catalogs, etc.

6. Makes regular high school visits representing the University in a professional manner, develops relationships with high schools across the state, and utilizes technology-based enrollment processes to communicate effectively with students, parents, and school personnel to ensure customer satisfaction and optimal enrollment outcomes by census date.

7. Establishes dual credit goals and assessments that will guide and inform the program, uses data to track student enrollment patterns to identify trends and determine direction, and disseminates outcomes to various audiences as appropriate.

8. Manages staff to ensure efficient work processes and outreach activities to create efficiencies and top of mind awareness of Missouri State dual credit and constituent satisfaction.

9.  Assists in achieving the University’s goals by collaborating with colleagues in Outreach, providing supervision and coordination of direct reports, and promoting esprit d ‘corps with campus and off-campus organizational units, especially area schools and school districts.   

10. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

11. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Associate Provost for Access and Outreach.

12. Contributes to the overall success of the Access and Outreach by performing these duties in a manner consistent with the mission, goals, values, and priorities of the University and by performing all other duties as assigned.


The Director, Dual Credit Program is supervised by the Associate Provost for Access and Outreach and supervises full-time staff, graduate assistants, and student employees.