POSITION IDENTIFICATION
TITLE Director, Center for Community Engagement
CLASSIFICATION NUMBER 2433
GRADE 45
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director, Plaster Student Union
GENERAL FUNCTION
The Director, Center for Community Engagement develops and manages collaborative community engagement, volunteer, service-learning, and immersion experiences for the Missouri State University community.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Master’s degree is required. An equivalent combination of years of experience and education may be considered for substitution of educational preferences.
Experience: At least three years of experience working with community organizations is required. One year in a supervisory role preferred Experience with volunteer centers is preferred. Experience with community coalition building, service organizations, alternative break facilitation, organizational development, and/or initiating, planning, executing, and/or assessing programs and services and measuring learning outcomes is preferred. Fundraising and grant application experience is preferred.
Skills: Excellent organizational, written, verbal communication, presentation, and interpersonal skills are required. Computer literacy is required. The ability to develop knowledge of, respect for, and skills to engage with all people is required.
Other: The scope of the position frequently requires attendance at evening and/or weekend activities, meetings, seminars, and workshops.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides overall leadership and direction for the Center for Community Engagement, including long-range planning, goal setting, assessment, and continuous improvement of programs and services.2. Develops, implements, and ensures adherence to policies, procedures, and best practices related to community engagement, student safety, and risk management related to departmental programs and services.
3. Manages and administers budgets for Center for Community Engagement programs, including operating, non-operating, grant, and foundation budgets. Ensures fiscal responsibility and compliance with university and funding source guidelines.
4. Oversees data collection, analysis, and reporting related to student participation, learning outcomes, program effectiveness, and grant deliverables.
5. Supervises, trains, and evaluates graduate assistants and student staff who support departmental operations, programs, and services.
6. Oversees the planning, implementation, and assessment of programs including, but not limited to Bear Breaks Immersion, Bear Pantry, university-wide days of service. Develops program-level learning outcomes aligned with institutional priorities and assesses impact for programs.
7. Oversees on-campus food pantry operations, including inventory procurement, funding, donation solicitation, staffing, food distribution, marketing, and compliance with applicable guidelines.
8. Manages software systems used for intake, inventory management, data tracking, and reporting. Provides detailed reports and analysis for University leadership, funders, and external stakeholders as needed.
9. the research and application for grants that support the operations within the office. Administers grant requirements, as needed, when grants are awarded to support operations.
10. Develops, maintains, and evaluates reciprocal partnerships with nonprofit agencies and community organizations to support service-learning, volunteerism, and community-based projects.
11.Works with students to develop projects that enhance the learning outcomes connected with the Public Affairs mission, sets program and performance goals, creates reflection materials and activities, and supports scholarship recipients and student organizations with a service requirement.
12. Collaborates with campus and community stakeholders to expand resources, enhance student experiences, and respond to emerging community needs.
13. Directs the planning and execution of immersion programs (domestic and international), including logistics, budgeting, risk management, learning outcomes, student training, and assessment.
14. Serves as the primary advisor to service-oriented student organizations, providing guidance on project development, reflection facilitation, and tracking of service hours.
15. Creates a welcoming and inviting work environment for all who enter the Center for Community Engagement.
16. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director, Plaster Student Union.
17. Supports the overall operation of the Plaster Student Union and contributes to the unit's success by performing other duties as assigned.
SUPERVISION
The Director, Center for Community Engagement supervises graduate assistants and non-student/student employees.
OFFICE OF HUMAN RESOURCES
REVISED JUNE 2026
JOB FAMILY 4
