TITLE Assistant Director, Residence Life, Housing and Dining Services-Facilities and Operations
CLASSIFICATION NUMBER 1956
IMMEDIATE SUPERVISOR Associate Director of Residence Life, Housing and Dining Services – Facilities and Operations
The Assistant Director, Residence Life, Housing and Dining Services-Facilities and Operations assists in the oversight of all aspects of physical operation of the housing system. The Assistant Director, Residence Life, Housing and Dining Services-Facilities and Operations is responsible for maintaining clean, safe, and well-maintained facilities for students, summer camps and conferences, and the University community. The Assistant Director, Residence Life, Housing and Dining Services-Facilities and Operations provides leadership to professional staff and assists in the development of policies and procedures, and improvement to facilities which enhance the students’ living environment and academic experience.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least four years of broad-based experience in all areas of residence life and housing administration with increasing levels of responsibility is required; experience in residence life facilities is preferred. Knowledge of basic custodial and maintenance practices with successful experience in management, organizational, and administrative responsibilities is preferred.
Skills: Management skills, particularly problem solving and decision making as well as organizational and supervisory skills are required. The ability to attend to details with accuracy and efficiency and to handle numerous tasks simultaneously is required. The ability to compose written communications, guidelines, and procedures, as well as the ability to clearly communicate verbally to all personnel involved with the daily operation of residence life is required. The ability to move throughout all areas of the residence halls is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: This position inspects the physical condition of all residence halls and evaluates the quality of the worked performed by custodial and maintenance staff in all residence halls.
ESSENTIAL DUTIES AND RESPONSIBLITIES
1. Ensures the smooth operation of the department by developing and publishing appropriate housing operation procedural guidelines.
2. Ensures proper maintenance of the residence hall facilities (interior and exterior) by conducting regular and frequent inspections of residence halls and apartments and maintaining effective working relationships with Facilities Maintenance staff.
3. Assists with, in conjunction with the Associate Director, Facilities and Operations, appropriate and timely responses to system-wide or building-specific needs, emergencies, or other situations requiring facilities consultation or assistance.
4. Ensures that the residence halls are prepared for new students each fall semester by hiring and supervising competent students to complete annual painting of student rooms, halls, and common areas during the summer months, as funded by the renovation and refurbishing budget.
5. Ensures compliance with all local fire codes by developing and directing general and fire safety policies and procedures, promoting awareness of fire evacuation procedures by conducting fire drills and evacuations, and ensuring the proper functioning of all fire reporting systems by conducting frequent and regular inspections.
6. Helps to ensure adequate funding is available for daily operational needs and for repairs and refurbishing of housing facilities by assisting in the development of the annual departmental budget request.
7. Initiates purchase requisitions for needed equipment, supplies, and necessary furnishings.
8. Provides oversight of service contracts for trash, pest control, elevator service, and uniforms.
9. Assists in oversight of electronic access control including support of staff responsible for data entry and card replacement.
10. Helps to provide a safe and secure living environment by providing residents with information of safety and security issues and assisting police and campus safety specialists to meet safety and security objectives.
11. Ensures the smooth operation of services such as telephone and card access offered by the University to residents by communicating and coordinating with the service providers.
12. Oversees the Residence Life, Housing and Dining Services’ laundry program.
13. Ensures a pest-free living environment in all residence halls and apartment facilities by monitoring the performance of pest control efforts.
14. Contributes to the proper functioning of all elevators within the department by monitoring service calls and routine maintenance work and by addressing vandalism.
15. Promotes a safe environment for all residents, residence hall staff, and other University personnel by eliminating safety hazards which could cause injury or illness.
16. Promotes optimum service delivery by providing assistance with the organization and coordination of all facilities-related training workshops for the staff of the Department of Residence Life, Housing and Dining Services.
17. Ensures the safety of all residents within the Residence Life facilities by assisting in developing comprehensive residence hall and apartment emergency procedures.
18. Promotes a positive living/learning environment which reduces vandalism by ensuring a prompt response to vandalized areas.
19. Meets the requirement for accountability of housing equipment and furnishings during the annual inventory, as directed by the Property Control Office, by maintaining accurate and thorough record-keeping and reporting procedures throughout the year.
20. Promotes readily accessible facilities to physically-challenged students by requesting modification projects, as necessary, to meet their special needs.
21. Supports the total mission of the Department of Residence Life, Housing and Dining Services and the University by providing supervision, resources, and assistance to Residence Hall Directors, Graduate Assistants, Resident Assistants, and student leaders.
22. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
23. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Associate Director of Residence Life and Services.
24. Supports the Department of Residence Life, Housing and Dining Services by performing all other duties as assigned.
The Assistant Director, Residence Life, Housing and Dining Services-Facilities and Operations is supervised by the Associate Director, Residence Life, Housing, and Dining Services- Facilities and Operations.
OFFICE OF HUMAN RESOURCES
REVISED OCTOBER 2022