POSITION IDENTIFICATION
TITLE Assistant Director, Career Center - Operations
CLASSIFICATION NUMBER 1893
GRADE 43
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director, Career Center
GENERAL FUNCTION
The Assistant Director, Career Center - Operations serves as the point of contact for the Career Center’s interactions with the College of Business administrators, faculty, staff, and students and coordinates career services provided to the College of Business. The Assistant Director, Career Center - Operations is based in and oversees the operations of the Career Center’s satellite location in the College of Business and coordinates front office operations at both Career Center locations (main and satellite offices). The Assistant Director, Career Center - Operations manages the Student Career Ambassador program which provides resume and cover letter reviews and administers the career document workflow within Handshake, the career management platform. The Assistant Director, Career Center - Operations directly provides career development assistance to students and alumni regarding job search strategies, employment options, resume development, and interviewing skills improvement. The Assistant Director, Career Center - Operations presents outreach programming and workshops to students in classroom settings, student organizations, residence halls, summer orientation, etc.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Master’s degree is required. A Master’s or bachelors in human resource management, student affairs/higher education administration, business, or a related discipline, is preferred.
Experience: Two years of experience in career services, academic advising, or other student service areas at the college/university level is required. At least one year of experience supervising professional employees is required.
Skills: Effective verbal and written communication skills are required. The ability to utilize Microsoft Office programs and career-related technology and databases is required. The ability to work independently to accomplish objectives is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Supports students in the College of Business by serving as the lead Career Center liaison with the College of Business, serving on the College’s committees, and fostering relationships with employers seeking to hire the College’s students.2. Promotes the programs and services provided by the Career Center to the College of Business by making presentations to classes and student organizations and by coordinating career preparation events. Works with College of Business faculty to implement and manage the processes of career-related class assignments.
3. Assists with collecting and entering graduate outcomes as needed; reports on College of Business graduate outcomes when requested.
4. Oversees the Student Career Ambassador program which provides peer-to-peer mentoring and development services, such as resume and cover letter reviews. Manages the student employee hiring and training process.
5. Oversees front office operations in both the Carrington and College of Business locations, including the student appointment approval process, data entry of events, and career document processing in the career management platform.
6. May teach one or more sections of IDS 120 (Exploring Majors and Careers) when necessary and participate in developing and reviewing the IDS 120 curriculum.
7. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director, Career Center.
8. Contributes to the overall success of the Career Center by performing other duties and responsibilities as assigned.
SUPERVISION
The Assistant Director, Career Center - Operations supervises a full-time employee, graduate assistants and student employees.
OFFICE OF HUMAN RESOURCES
REVISED MAY 2025