TITLE Financial Aid Coordinator
CLASSIFICATION NUMBER 1865
IMMEDIATE SUPERVISOR Varies
MAJOR ADMINISTRATOR Director Student Financial Aid
The Financial Aid Coordinator is responsible for the administration of a unit within the Office of Student Financial Aid, including planning, organizing, and directing the unit. The Coordinator ensures compliance with federal, state, and university regulations, develops and administers policies and procedures, analyzes practices to enhance service, supervises staff, and provides financial aid counseling to students. The Coordinator represents the University at state and regional conferences, area schools, and lending institutions, as well as acting as a liaison with high school students, parents, and administrators.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor's degree is required.
Experience: At least three years of work experience is required; experience in an automated financial aid office is preferred. Supervisory experience is preferred.
Skills: Excellent communication skills are required. Leadership, human resources management, problem solving, and public speaking skills are required. Proficiency with computers is required. Knowledge and understanding of highly automated financial aid management systems are preferred. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Other: The scope of the job requires occasional evening and weekend work, including overnight trips.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensures the assigned unit operates within all applicable regulation guidelines by planning, organizing, and monitoring the work of the unit.
2. Ensures the efficient operation of the unit by monitoring the operation of the various computer systems that process information required of the unit.
3. Assures the coordination of resources and effort by communicating with other University offices regarding mutual concerns.
4. Develops a competent staff by selecting qualified applicants, providing supervision and coaching, evaluating and coaching performance, and providing training and development opportunities.
5. Ensures that funds under unit supervision are properly used by assisting with the preparation and administration of the fund accounts.
6. Facilitates the efficient flow of information by acting as a liaison between outside agencies and the Office of Student Financial Aid and counseling students, parents, and others seeking financial aid information.
7. Promotes a positive image of the Office of Student Financial Aid by making presentations to inform the public about the various financial aid programs and associated application processes.
8. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Assistant Director.
10. Contributes to the overall success of the Office of Student Financial Aid by performing all other essential duties as assigned.
The Financial Aid Coordinator is supervised by the Director, Assistant Director, or Associate Director of Student Financial Aid (as assigned) and provides supervision to unit staff, which may include counselors, clerical staff, temporary staff, graduate assistants, and student workers.
OFFICE OF HUMAN RESOURCES
REVISED MARCH 2018