TITLE Assistant Director, Student Financial Aid
CLASSIFICATION NUMBER 1860
IMMEDIATE SUPERVISOR Director, Student Financial Aid
The Assistant Director of Student Financial Aid directs a major functional area in Financial Aid and has systems management experience with a highly automated financial aid management system as well as a working knowledge of the overall operation of the Student Financial Aid Office. The Assistant Director is a member of the internal management group involved in policy and decision making.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor's degree is required. A Master's degree is preferred.
Experience: Three years of professional experience in higher education or a related field is required. Experience in an automated financial aid office is preferred. Knowledge of Banner financial aid management system is preferred. Prior supervisory experience is preferred. Must have a thorough knowledge of federal regulations as they pertain to the programs administered by the office.
Skills: Excellent communication skills are required. Leadership, human resource management, problem solving, and public speaking skills are required, as are organizational and management skills. Proficiency with computers and a highly automated financial aid management system is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES1. Helps to ensure the effective operation of the financial aid office by utilizing knowledge and expertise in systems management and applying it to the operation of the highly automated financial aid management system.
2. Ensures effective operation of the area of responsibility within the Student Financial Aid Office by developing and recommending student financial aid policy, managing aid funds, conducting program evaluation, adapting the financial aid management system to maximize efficiency, working collaboratively with colleagues, and performing duties as assigned by the director.
3. Promotes a positive image of the Financial Aid Office by making presentations to inform the public about the various financial aid programs and associated application processes.
4. Helps to assure accurate information about various financial aid sources is provided to parents and students by helping to train financial aid professionals.
5. Assists students in the application process for financial aid by helping them to complete appropriate and required forms.
6. Determines students' eligibility for the various financial aid programs by evaluating their applications.
7. Supports the University's enrollment management plan by managing the area of responsibility in a manner consistent with the recruitment and retention goals.
8. Prevents institutional liability and ensures University compliance with federal and state regulations governing financial aid by maintaining current knowledge on same and by revising the University's Policy and Procedure Manual of Financial Aid.
9. Ensures the maximum utilization of aid funds by assuring efficient processing in the area of responsibility.
10. Ensures compliance with state and federal regulations by assisting in the preparation of required reports concerning financial aid.
11. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
12. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the supervisor.
13. Contributes to the overall success of the Student Financial Aid office by performing all other duties as assigned.
The Assistant Director of Financial Aid is supervised by the Director of Financial Aid, supervises professional staff as well as other full-time, part-time, and student employees, and makes recommendations which are given particular weight regarding the hiring, firing, advancement, promotion, and other changes of status of those supervised.
OFFICE OF HUMAN RESOURCES
REVISED DECEMBER 2021