TITLE Associate Director, Student Financial Aid
CLASSIFICATION NUMBER 1855
IMMEDIATE SUPERVISOR Director, Student Financial Aid
MAJOR ADMINISTRATOR Associate Vice President for Enrollment Management and
The Associate Director, Student Financial Aid oversees major functional areas in Financial Aid and has systems management experience with a highly automated financial aid management system as well as a working knowledge of the overall operation of the Student Financial Aid Office. The Associate Director, Student Financial Aid assists the Director with administration of the Student Financial Aid Office, represents the office in administrative and public venues, and has a key role in decision-making and policy development.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required. A Master's degree or some post-baccalaureate coursework is preferred.
Experience: At least three years of experience in college or university financial aid administration that demonstrates increasing responsibility and understanding of financial aid programs is required. Knowledge of and experience with financial aid administrative responsibilities (e.g., development of financial aid budgets, administration of Satisfactory Academic Progress, regulatory compliance, etc.) is required. Management and supervisory experience of full-time employees is required. Systems management experience with a highly automated financial aid management system is required and familiarity with Ellucian/Banner is preferred.
Skills: A thorough knowledge of federal regulations as they pertain to the programs administered by the office is required. The ability to communicate effectively, both in writing and verbally, with students, parents, high school counselors, fellow employees, college administrators, and other constituents of the University, is required. The ability to present to groups is required. The ability to relate effectively with all institutional stakeholders is required. Strong organizational and management skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Helps to ensure the effective operation of the financial aid office by utilizing knowledge and expertise in office procedures and systems management and applying that knowledge to the operation of the highly automated financial aid management system.
2. Ensures effective operation of the areas of responsibility within the Student Financial Aid Office by advising the director regarding office operations, developing and recommending student financial aid policy, managing aid funds, conducting program evaluation, adapting the financial aid management system to maximize efficiency, working collaboratively with colleagues, and performing duties as assigned by the director.
3. Promotes a positive image of the Financial Aid Office by participating in administrative and professional venues and making presentations to inform the public about the various financial aid programs and associated application processes.
4. Helps to assure accurate information about various financial aid sources is provided to parents and students by helping to train financial aid professionals.
5. Supports the University’s enrollment management plan by managing the areas of responsibility in a manner consistent with the recruitment and retention goals.
6. Prevents institutional liability and ensures University compliance with federal and state regulations governing financial aid by maintaining current knowledge on same and by revising the University's Policy and Procedure Manual of Financial Aid.
7. Ensures the maximum utilization of aid funds by assuring efficient processing in the area of responsibility.
8. Ensures compliance with state and federal regulations by assisting in the preparation of required reports concerning financial aid and participating in annual audits.
9. Acts on behalf of the director in his/her absence.
10. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
11. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the supervisor.
12. Contributes to the overall success of the Student Financial Aid office by performing all other duties as assigned.
The Associate Director, Financial Aid is supervised by the Director, Financial Aid, supervises professional staff as well as other full-time, part-time, and student employees, and makes recommendations which are given particular weight regarding the hiring, firing, advancement, promotion, and other changes of status of those supervised.
OFFICE OF HUMAN RESOURCES
REVISED JUNE 2019