1841 Director, Plaster Student Union


TITLE Director, Plaster Student Union




IMMEDIATE SUPERVISOR Vice President for Student Affairs


The Director, Plaster Student Union (PSU) provides vision and strategic direction to programs within the Plaster Student Union (including PSU administration, food, retail operations, Student Engagement, Center for Community Engagement and Event and Meeting Services) and promotes collaborative and joint programming among assigned departments in support of the overall mission and goals of the division and University.  The Director, Plaster Student Union is responsible for administrative oversight of Plaster Student Union.  The Director of Plaster Student Union coordinates all staff, student, and campus efforts - both educational and business - to realize Plaster Student Union’s goal to be the community center of the University for members of the University family - students, faculty, staff, alumni, and guests. The Director of Plaster Student Union coordinates and implements other duties as assigned by the Vice President for Student Affairs.


Education: A master's degree in Education Administration, College Student Personnel, Student Development, Business Administration or a related field is required. 

Experience: At least five years of successful administrative experience in higher education is required including: experience in managing a large budget and generating revenues to expand services; appropriate supervisory experience; and knowledge of the role of the college union. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.  Experience in a comparable professional position and experience in both auxiliary enterprises and student development programming is preferred.

Skills:  Requires exceptional organizational, management, leadership, communication, and interpersonal skills.  Computer literacy is required. A record of inclusive conduct and evidence of multicultural skills in the workplace is required. The ability to evaluate the achievement of departmental goals and objectives through formal assessment and professional reports is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the position requires evening and weekend work.


1. Ensures that the out-of-classroom and co-curricular needs of the University community are met through comprehensive and mutually supportive programming and activities by supervising and providing professional support to Plaster Student Union.

2. Ensures Plaster Student Union accomplishes the parallel goals of student development and providing quality facilities for the University community by formulating operational policies and procedures which engender an equitable balance between the educational goals of students and their co-curricular needs, planning and coordinating the programs and activities conducted during the academic year, and assessing and evaluating achievement of those goals and objectives through formal assessment, personal observations, reports, student input and other strategies.

3. Provides administrative and strategic direction for the operations of Plaster Student Union, Office of Student Engagement, Center for Community Engagement, and Event and Meeting Services and staff within those departments.

4. Initiates projects to repair or augment the amenities and services throughout the Plaster Student Union. Coordinates with appropriate offices (Planning, Design and Construction, Facilities Management, etc.) ensuring work completed adheres to University standards. Serves as Senior Building Administrator for Plaster Student Union.

5. Ensures that quality services and programs are provided to the University community by supervising all programs, activities, and functions held in, hosted, sponsored, or developed by Plaster Student Union.

6. Approves or recommends approval of rental contracts for use of the Plaster Student Union by commercial entertainment, non-profit, or public service organizations, groups, and individuals based upon an analysis of the potential liabilities associated with the rental contract, ensuring that the proposed use of the Plaster Student Union is consistent with University policies, and that the proposed event/activity can be supported within the capabilities of the Union without significant modifications.

7. Negotiates contracts with potential users and reviews rental contracts for compliance with University policies, ensuring that required insurance coverages are in effect, and seeking legal review of rental contracts that are non-standard.

8. Coordinates the University’s esports program. Establishes the competitive and travel schedules for the esports team(s). Serves as liaison for athletic conference for esports.

9. Develops an effective and competent Plaster Student Union staff by recruiting and hiring qualified applicants, providing training in operational policies and procedures, making work assignments as appropriate, supervising work activities, and evaluating performance.

10. Promotes awareness of Plaster Student Union policies and information for the campus community by overseeing a marketing plan, departmental publications, web pages, and social media presence.

11. Ensures that the facilities and equipment of Plaster Student Union are clean, operational, and properly maintained by establishing appearance and cleanliness standards for the facilities and directing support staff efforts toward achievement, conducting periodic inspections, directing a strategy of preventive maintenance for all equipment, and contracting for repairs or services beyond the capabilities of the support staff to handle.

12. Ensures effective business operations and manages funds by preparing the annual budget, monitoring expenditures, and submitting required fiscal reports.

13. Chairs the Wall of Fame Selection Committee.

14. Serves as the contractual liaison for all Plaster Student Union food and retail operations.

15. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

16. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

17. Contributes to the overall success of the Division of Student Affairs by performing all other duties as assigned by the Vice President for Student Affairs.


The Director, Plaster Student Union supervises staff in Plaster Student Union (PSU Administration, Student Engagement, Center for Community Engagement and Event and Meeting Services).