TITLE International Services Advisor
CLASSIFICATION NUMBER 1701
IMMEDIATE SUPERVISOR Director, International Services
MAJOR ADMINISTRATOR Associate Vice President, International Education and Training
The primary job duties of the International Services Advisor are creation and maintenance of new initial international student admission and change of level (COL) documents and immigration advising of enrolled international students. The International Services Advisor monitors international admissions and confirms eligibility for the U.S. Department of Homeland Security Form I-20 and U.S. Department of State Form DS-2019. The International Services Advisor advises international students and applicants about admission and U.S. immigration laws and regulations, monitors international student status, and evaluates actions to be taken when an international student’s status changes. The International Services Advisor supports the Director, International Services in maintaining institutional compliance with U.S. immigration laws and regulations.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor’s degree is required.
Experience: One year of experience in the areas of international student services, admission, and services at the secondary/college/university level is preferred. Experience working with the Student and Exchange Visitor Information System (SEVIS) is preferred.
Skills: Computer proficiency is required. Knowledge of U.S. Immigration and Customs regulatory policy as it relates to international student admissions and enrollment is preferred. Interest in and the ability to work with individuals from multiple cultures is required. Demonstrated organizational skills and attention to detail are required. Effective interpersonal skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Knowledge of U.S. Immigration and Customs regulatory policy as it relates to international student admissions and enrollment is preferred.
Other: Must be a U.S. citizen or lawful permanent resident, eligible by law to access the SEVIS database.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Processes initial immigration documents and admission materials for newly admitted international students.
2. Processes change of level (COL) documents for current international students and advises them on continuing their education at Missouri State University.
3. Determines the validity and acceptability of the student’s financial resources by using University and U.S. Department of Homeland Security criteria.
4. Utilizes an understanding of U.S. immigration laws and regulations to facilitate requests from students regarding immigration status.
5. Advises enrolled international students regarding accomplishing their educational goals while maintaining immigration status by providing information, monitoring student status, and advising students of possible courses of action and consequences of actions.
6. Enhances the ability of International Services to accomplish the mission of the department by designing and assisting with the development of systems and processes to improve workflow and automating routing processes.
7. Encourages increased cultural awareness of students, faculty, staff, and the local community by assisting with planning and coordination of special events relating to cultural awareness such as International Education Week and other multicultural events.
8. Facilitates the academic and personal success of international students by assisting in the organization and planning of the New International Student Orientation (NISO).
9. Effectively utilizes the resources of the University and serves as a liaison between the Office of International Services and other University offices that provide services to international students, such as Academic Advisement Center, the Graduate College, Residence Life, Housing and Dining Services, the Career Center, the Office of University Safety, and academic departments.
10. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
11. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.
12. Contributes to the overall success of the Office of International Services by performing all other duties and responsibilities as assigned.
The International Services Advisor is supervised by the Director, International Services.
OFFICE OF HUMAN RESOURCES