POSITION IDENTIFICATION
TITLE Business Intelligence & Application Analyst
CLASSIFICATION NUMBER 1647
GRADE 34
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director of Data and Technology – University Advancement
GENERAL FUNCTION
The Business Intelligence and Application Analyst is responsible for understanding University Advancement’s systems, database structures, and data integration across internal and external platforms. This role ensures data integrity, supports UA processes and procedures, and provides technical expertise in software implementation and maintenance, application planning and documentation, reporting, data engineering and visualization, and ongoing support of business applications for University Advancement staff.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor's degree in a related field is required. A Master’s degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least 3 years of experience managing a software application system and providing best practice for its use, programming, designing, and/or developing integrations between systems. Experience with developing data visualizations in Microsoft Power BI or similar tool preferred. Systems administration experience in Microsoft Dynamics 365 CRM or similar CRM is preferred.
Skills: Effective verbal and written communication skills and effective interpersonal skills are required. The ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Must be detail oriented. The ability to manage multiple concurrent projects, reason analytically, and to work with people possessing different levels of technical knowledge is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensures data integrity by understanding, securing, managing system modifications and enhancements, and supporting the installation, configuration, and testing of application software. Promotes data standardization through technical and procedural documentation, process flow diagrams, and end-user training for University Advancement systems.
2. Coordinates the effective support of University Advancement applications by leveraging knowledge of system integrations and cross-functional ERP processes, and by maintaining collaborative working relationships with Computer Services, Financial Services, the Office of Financial Aid, the Office of the Registrar, and other related campus departments.3. Ensures business intelligence integrity and system sustainability by supporting the identification of University Advancement’s information needs; researching products, methodologies, software, and cloud solutions; assisting in the analysis of new services and technologies; evaluating vendor proposals; and recommending solutions that align with user requirements and system compatibility standards.
4. Continuously evaluates University Advancement processes and procedures to recommend improvements that enhance or maintain operational efficiency within existing software solutions. Applies project implementation methodologies to support system usability, upgrades and enhancements, data corrections, and process improvements.
5. Gathers requirements and designs, develops and maintains reports and business intelligence dashboards using multiple datasets to support data-informed decision-making to University Advancement.
6. Ensures operational and data integrity of the system by serving as a point of contact for system troubleshooting and coordinating with Computer Services and external vendors to resolve application issues as needed.
7. Safeguards the confidentiality of data, information, and projects by understanding and developing security controls and assisting in granting or removing access to the systems and data under the responsibility of the division.
8. Remains competent and current through self-directed reading of professional journals, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by Supervisor.
9. Contributes to the overall success of the Advancement Services office by performing all other essential duties as assigned.
SUPERVISION: Irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers.
OFFICE OF HUMAN RESOURCES
REVISED MARCH 2026
