1640 Director, Institutional Research


TITLE Director, Institutional Research






The Director of Institutional Research supervises all institutional research activities that provide information to support institutional planning, policy formulation, and decision-making, directs and manages data collection, data analysis, and research activities relative to institutional research, and directs the compilation and submission of data required for state and federal reports regarding University activities.


Education: A Master's degree is required, a Doctorate is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: A minimum of five years of experience working in higher education is required. Experience working in institutional research, or a related environment, is preferred. 

Skills: A functional knowledge of computing for data acquisition and analysis is required. This knowledge must include the ability to prepare documents, reports, spreadsheets, and databases using a variety of applications. Must be proficient in working with relational databases and statistical computing software. Knowledge of Power BI and Power Query is preferred. Must also have advanced Excel skills. An understanding of Banner or similar higher education information systems and Argos or similar enterprise reporting solutions is preferred. The ability to write concise analytical reports which are directed at specific readership is required. The ability to interact with many levels of personnel in a congenial, courteous manner is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.


1. Develops and implements a vision for the Office of Institutional Research directed toward best-in-class institutional research practices.

2. Promotes a culture of collaboration between the Office of Institutional Research and all university stakeholders.

3. Supports academic performance analysis through the development of dashboards, visualizations, and interpretation of Academic Affairs and related data.

4. Leads the building of predictive and prescriptive analytics focused on student recruitment, student success, and retention.

5. Stays current on both commercial and open-source tools and applications relevant to delivering best-in-class data analytics, dashboards, and visualizations.

6. Provides information of a general nature about the University and its environment through the publication of a variety of documents such as the Fact Bookand the Department and School Profiles.

7. Ensures that all state and federal reports are submitted in a timely fashion by establishing and maintaining a reports management system.

8. Provides data to appropriate administrative units regarding faculty activities by conducting extensive surveys of faculty, compiling data, and reporting the results.

9. Provides senior administration with appropriate information about faculty productivity and salary comparisons by participating in national studies such as those organized by the College and University Professional Association for Human Resources (CUPA-HR).

10. Responds to ad hoc issues concerning the University by researching the issues and providing appropriate responses.

11. Ensures that internal and external requests for support in completing surveys/questionnaires are completed in a timely manner by managing a system of critical dates relative to the surveys/questionnaires.

12. Hires qualified research staff through recruiting, screening, and interviewing applicants.

13. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Provost.

15. Contributes to the overall success of the Provost’s Office by performing all other duties and responsibilities as assigned.


The Director of Institutional Research supervises full-time, part-time professional and support staff.


REVISED October 2023