TITLE Director, Institutional Research
CLASSIFICATION NUMBER 1640
IMMEDIATE SUPERVISOR Provost
MAJOR ADMINISTRATOR Provost
The Director of Institutional Research supervises all institutional research activities which provide information to support institutional planning, policy formulation, and decision making, directs and manages data collection, data analysis, and research activities relative to institutional research, and directs the compilation of data and manages the submission of required state and federal reports regarding University activities.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Master's degree is required, a Doctorate is preferred.
Experience: Experience in institutional research is preferred.
Skills: A functional knowledge of personal computers and mainframe applications for data acquisition and analysis is required. Personal computer knowledge must include the ability to prepare documents, reports, spreadsheets, and databases using a variety of PC programs. Knowledge must include the ability to use SAS or SPSS as a research tool. The ability to write concise analytical reports which are directed to specific readership is required. The ability to interact with many levels of personnel in a congenial, courteous manner is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. An understanding of Banner or similar higher education information systems and Argos or similar enterprise reporting solutions is preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides information of a general nature about the University and its environment through the publication of a variety of documents such as the Fact Book and the Department Profiles.
2. Ensures that all state and federal reports are submitted in a timely fashion by establishing and maintaining a reports management system.
3. Provides data to appropriate administrative units regarding faculty activities by conducting extensive surveys of faculty, compiling data, and reporting the results.
4. Provides senior administration with appropriate information about faculty productivity and salary comparisons by participating in national studies such as those organized by the University of Delaware and the College and University Professional Association for Human Resources (CUPA-HR).
5. Responds to ad hoc issues concerning the University by researching the issues and providing appropriate responses.
6. Ensures that internal and external requests for support in completing surveys/questionnaires are completed in a timely manner by managing a suspense system of critical dates relative to the surveys/questionnaires.
7. Hires qualified research staff through recruiting, screening and interviewing applicants.
8. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
9. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Provost.
10. Contributes to the overall success of the Provost’s Office by performing all other duties and responsibilities as assigned.
The Director of Institutional Research is supervised by the Provost and supervises professional and support staff.
OFFICE OF HUMAN RESOURCES
REVISED SEPTEMBER 2013