TITLE Coordinator, Classroom Instructional Technologies
CLASSIFICATION NUMBER 1492
IMMEDIATE SUPERVISOR Director, Faculty Center for Teaching and Learning
The Coordinator, Classroom Instructional Technologies oversees the day-to-day operation of the Classroom Instructional Technology (CIT) area of the Faculty Center for Teaching and Learning (FCTL). The Coordinator, Classroom Instructional Technologies meets with clients to determine the scope of projects, designs the audio-visual, video conferencing, or streaming system, prepares specifications, identifies sources of funding, orders the equipment, programs the equipment, and schedules installation. The Coordinator, Classroom Instructional Technologies works closely with the Director, FCTL and/or Provost to obtain funding for projects, provides expertise and coordination for the classroom instructional technology updating process, and oversees ongoing maintenance and technical support for classroom instructional technology. The Coordinator, Classroom Instructional Technologies serves as a consultant for academic departments to plan and facilitate classroom modifications, manages all classroom instructional technology installations and maintenance, and coordinates ongoing support of these classrooms. The Coordinator, Classroom Instructional Technologies coordinates with all involved campus units, including faculty, academic administrators, Centralized and Distributed User Support Specialists, Computer Services, room scheduling personnel, administrators, and the Instructional Technology Advisory Committee to assure minimum disruption of classes and operations and optimum performance of equipment.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: An Associate’s degree with an emphasis in instructional technology, construction management, electronics, or a computer-related field is required. A Bachelor’s degree with an emphasis in instructional technology, construction management, electronics or a computer-related field is preferred.
Experience: With an Associate’s degree, five years of supervisory experience with instructional technology is required; with a Bachelor’s degree, four years of supervisory experience with instructional technology is required. Experience in facilities or classroom design, teaching methodologies, instructional technology, or curriculum design is preferred. Experience coordinating projects involving various personnel, such as technicians, architects, engineers, facility maintenance, faculty, and administrators in a University setting is preferred.
Skills: The ability to read and interpret classroom design plans and diagrams is required. Effective organizational and verbal and written communication skills are required. Effective supervisory and interpersonal skills are required. The ability to work cooperatively as part of a team and with people of varying levels of expertise is required. The ability to operate, understand, and troubleshoot digital classroom presentation systems, Crestron control systems, and other AV media and other classroom-related equipment is required. The ability to write, troubleshoot, and repair Crestron control programming is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. An understanding of instructional technology equipment specifications and their relationship to applications is preferred. An understanding of teaching methodologies, faculty preferences, and multimedia systems and support is preferred. An understanding of related environmental systems, such as furniture and lighting is preferred.
Certification: Crestron Digital Media Certification - Engineer (DMC-E-4K) and AVIXA Certified Technology Specialist (CTS) is required.
Effort: This position occasionally assists on installations, requiring carrying tools and climbing a ladder.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assures adherence to classroom project schedules, assists in identifying options and possible solutions, conducts needs assessments and research, identifies and documents the upgrades to be made in each room, and assists with follow-up assessments with classroom users to determine if expectations were met.
2. Participates in the development of classroom technology standards by serving on various committees, researches new products, conducts classroom assessments, and makes recommendations for hardware, software, presentation systems, media devices, infrastructure, and other components.
3. Designs audio-visual, video conferencing, and streaming systems, determines specifications, places orders, coordinates the delivery of technology support for classroom media systems and instructional technology, programs systems, supervises the operation of the classroom help desk, schedules maintenance and repair activities, and plans for replacement contingencies.
4. Identifies funding sources for projects and works with the Director, Faculty Center for Teaching and Learning to obtain funding.
5. Meets regularly with the Instructional Technology Advisory Committee, Instructional Technology Support Specialists, Distributed User Support Specialists, and Computer Services staff to coordinate the procurement, installation, and configuration of instructional technology, problem determination and resolution procedures, user training and documentation, and the development of classroom support standards.
6. Maintains effective communication between the diverse groups involved in the classroom technology and building upgrade process, such as Design & Construction, contractors for new construction and renovation of facilities, Facilities Management and Facilities Maintenance, and develops an understanding of classroom and facility design and support considerations from the perspectives of these groups.
7. Assists in the management of the Classroom SCUF budget by tracking technology expenditures and work requests, provides periodic reports to budget administrators detailing technology-related expenditures originated through the the FCTL, and assists in managing any funds transferred to the FCTL by Planning, Design & Construction for classroom infrastructure work order origination.
8. Ensures the University’s facilities database reflects current information by coordinating the updating of the inventory records with the Scheduling Coordinator, informing the Coordinator, Space Management when facilities should be removed from the scheduling pool during the upgrade process, and communicating the resulting classroom configuration when the upgrade is completed.
9. Assists subordinate staff as needed in troubleshooting, repair, and installation of classroom instructional technology.
10. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
11. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required.
12. Contributes to the overall success of the FCTL by performing all other duties as assigned.
The Coordinator, Classroom Instructional Technologies is supervised by the Director, Faculty Center for Teaching and Learning and supervises classroom instructional technology support staff and student employees.
OFFICE OF HUMAN RESOURCES
REVISED MAY 2021