1365 Director, Facilities Management


TITLE Director, Facilities Management




IMMEDIATE SUPERVISOR Vice President for Administration and Finance


The Director of Facilities Management is the chief administrator of the Department of Facilities Management, which includes Facilities Maintenance, Business Services, Grounds Services, Custodial Services, and Property Control, and is responsible for the management of the University's buildings, facilities, and grounds. The Director coordinates the delivery of essential facility maintenance and custodial services, ensuring compliance with health, life safety, and building codes, recommending priorities for needed repairs and renovations, and directs the development of contingency plans for extraordinary grounds and maintenance efforts under emergency conditions. The Director assists in the preparation of the annual state appropriations request for maintenance and repair of existing University buildings and facilities.


Education/Experience: A bachelor’s degree in Management, Business Administration, Public Administration, Technology and Construction Management, Engineering, or a related field is required. A master’s degree is preferred. Five years of experience in the planning, organizing, leading, and responsibility for the maintenance of facilities and equipment is required. Management of a physical plant or as a facilities manager is preferred. Experience at an educational institution is preferred.

Skills: Leadership and supervisory skills are required. Analytical skills, particularly problem-solving and decision-making, are required. The ability to manage a budget is required. Strong verbal and written communication skills are required. Excellent interpersonal skills are required. Computer literacy, particularly in the use of automated work order systems, is required. The ability to clearly communicate ideas, facts, and concepts to all constituencies of the University is required. The ability to develop and implement procedures and performance standards is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: The responsibilities of this position require regular visits to campus facilities, including using stairs and ladders in university buildings and construction sites.

Other: The scope of the job frequently requires working in the evenings and on weekends.


1. Ensures the University’s physical resources are maintained in a manner consistent with and supportive of the University’s mission and the expectations of the campus community.

2. Ensures the success of the Department by coordinating the development of goals, objectives, and plans for departmental operating units, and evaluating progress toward their achievement.

3. Coordinates the delivery of essential facility services by organizing the various departmental units in a logical, non-duplicative, and effective manner.

4. Manages funds by planning, developing, and controlling the annual departmental and university budgets to maximize efficiency. Assists in the preparation of the annual state appropriations request for maintenance and repair of existing University facilities by identifying and prioritizing repairs and renovations, assessing staffing and funding levels required to maintain campus facilities, and making recommendations to the Vice President for Administration and Finance.

5. Effectively manages employee relations and provides leadership to create and maintain an effective workforce that promotes a strong service orientation by hiring qualified applicants, training personnel to performance standards, and evaluating performance. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

6. Evaluates the condition of all University buildings and facilities, documents their current condition and compliance with health, life safety, and building codes, advises senior administration of the status of existing University facilities, makes recommendations for immediate corrective action of unsafe conditions, and develops priority recommendations for short and long-term repair and renovation plans.

7. Ensures the success of capital projects and physical improvements by coordinating with Planning, Design & Construction from the installation and commissioning of engineered systems and preparation for occupancy continuing throughout the life of the facilities; on an ongoing basis, works with Planning, Design & Construction to develop solutions to facility-related problems.

8. Provides for a safe campus environment by directing the development of appropriate contingency plans that anticipate requirements for extraordinary grounds, maintenance, and custodial efforts under emergency conditions and ensures that contract services are available to cover services beyond the University's capability to provide needed services.

9. Ensures that a Computer Maintenance Management System (CMMS) accurately records, stores, and retrieves repair, maintenance, and construction activities for all facilities on campus and ensures equipment and building systems are given proper maintenance through an effective preventative maintenance program to promote the longest possible life.

10. Ensures that all University facilities are maintained in a manner that provides a clean, well maintained and safe environment by directing departmental efforts that include the use of contracted services beyond the capability of the University to provide needed services.

11. Supports the campus sustainability program, manages campus utilities with a focus on efficient use of energy resources, assesses and uses new technology for energy conservation that is in the long-term best interest of campus facility management, and facilitates the University's participation in the State's Materials Recovery Program.

12. Works with University Safety and Information Technology to maintain a safe campus through access control systems and maintains and ensures control of all campus keys through enforced customer accountability.

13. Serves in an advisory capacity to the Missouri State University System and provides assistance to the West Plains campus as appropriate.

14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Vice President for Administration and Finance.

15. Contributes to the overall success of the University by performing all other duties and responsibilities as assigned.


The Director of the Facilities Management is supervised by the Vice President for Administration and Finance and supervises Facilities Management staff.