1361 Director, University Safety


TITLE Director, University Safety




IMMEDIATE SUPERVISOR Vice President for Administrative Services



The Director, University Safety oversees Campus Safety Services, Dispatch Services, Transportation Services, and Emergency Preparedness Services. The Director, University Safety provides oversight of the University’s public safety effort and patrol function, assures coordination with the Springfield Police Department substation, and provides oversight of the Springfield Police Department contract.  The Director, University Safety oversees campus surveillance, alarm, mass communication, computer-aided dispatch, and radio communications systems; University parking facilities, parking management software, the motor pool, the shuttle system; and campus-wide emergency preparedness and business continuity response plans.  The Director, University Safety assesses the effectiveness of programs, policies, and procedures and exercises oversight of various departmental budgets.


Education: A Bachelor’s degree is required; a Bachelor’s or Master’s degree in public health, emergency management, business administration, public administration, political science, criminal justice, or a related field is preferred.  

Experience:   A minimum of five years of experience in managing complex organizations is required; professional experience in emergency management, emergency services, or safety or experience managing emergency services organizations is required.  Project planning and development experience is required. Experience in the management of complex budgeting systems involving multiple budgets is required. Grant writing and grant management experience is preferred.

Skills:  Leadership and supervisory skills are required.  Analytical skills are required.  Strong verbal and written communication skills are required.  Excellent interpersonal skills are required. Computer literacy is required.  The ability to develop training and performance standards is required.  The ability to manage a budget is required. The ability to solve problems and make appropriate decisions is required.  The ability to clearly communicate ideas, facts, and concepts to all constituencies of the University is required.  The ability to develop policy and procedures is required.  The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: The position requires travel throughout campus, including stairways in buildings.  The nature of this job requires the mental and physical ability to respond quickly to events and emergency situations throughout campus.

Other: The scope of this position requires being available, except while on approved leave, twenty-four hours a day/seven days a week via communication devices in order to respond to emergency situations.  This position may require evening and weekend work.


1. Assures a safe and secure environment and reduces the potential for on-campus crimes, property losses, and personal injuries.

2. Facilitates a cooperative working relationship between University Safety and the Springfield Police Department Substation by developing and maintaining effective communications and planning and coordinating campus safety services in concert with Substation operations and other emergency services organizations.

3. Ensures the University's compliance with governmental regulatory programs regarding campus safety and security, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

4. Oversees the administration of campus surveillance, alarm, mass communication, computer-aided dispatch, and radio communications systems.

5. Assures credible enforcement of the University's parking regulations and provides oversight of the vehicle registration program, permits, citations, appeals process, meter placement and maintenance, parking lot maintenance, traffic control during special events, and Americans with Disabilities Act (ADA) parking compliance.

6. Oversees Federal Transit Administration regulatory compliance including Triennial Reviews, grant administration, and preparation of the Transit Award Management Systems (TrAMS) report and National Transit Data (NTD) report.

7. Provides oversight of the University’s vehicle fleet and shuttle systems.

8. Assures the University’s ability to respond to emergencies, effectively manage incidents, and systematically restore the campus to full operation following adverse events.

9. Ensures that senior administration is aware of emergency management plans and implications of various situations or circumstances which may disrupt normal campus activities or threaten the safety and security of University persons, property, or equipment, advises the President, Vice Presidents, Deans, and other appropriate campus officials, as needed, and serves as a member of an ad hoc team of key University officials who provide information and advice to the President, when requested.

10. Works with consultants, develops and maintains cooperative working relationships with local, state and federal emergency services agencies, and identifies and utilizes the technical and professional resources available from those agencies to support the safety programs of the University.

11. Informs students, faculty, and staff about safety policies and services through publications, presentations, and social media.

12. Ensures that the departments comprising the Office of University Safety have effective leadership, resources to develop employees professionally, and resources and equipment necessary to fulfill their mission.

13. Exercises leadership by coordinating the planning of annual budgets and exercises oversight of funds by monitoring departmental budgets.

14. Coordinates directly with the bargaining unit on all personnel issues or grievances and participates in the negotiation process.

15. Participates in community and professional organizations, represents the University at professional meetings, and establishes and maintains effective relationships with law enforcement, emergency planning/management groups, and community organizations.

16. Serves on or chairs committees as directed by the Vice President for Administrative Services.

17. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

18. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Vice President for Administrative Services.

19. Contributes to the overall success of the Office of University Safety by performing all other duties and responsibilities as assigned by the Vice President for Administrative Services.


The Director, University Safety is supervised by the Vice President for Administrative Services and supervises professional and support staff.