TITLE Associate Director, Human Resources
CLASSIFICATION NUMBER 1335
IMMEDIATE SUPERVISOR Director of Human Resources
The Associate Director of Human Resources assists the Director of Human Resources in all aspects of operations and assists in providing a full range of human resource management services for faculty and staff employees. This includes assisting the Director of Human Resources to provide leadership and direction regarding personnel functions through the management of a comprehensive human resources administration including performance management, recruitment and employment services, benefits management and counseling, salary administration and job evaluation, organizational and talent development, records management, departmental budgeting, labor and employee relations, and human resource information systems. The Associate Director of Human Resources may assume the duties and responsibilities of the Director of Human Resources while the Director is absent, exercising judgment and providing advice on a wide range of personnel matters.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor's degree in Human Resource Management, Business Administration or a related field is required. A Master's degree in Human Resources Management, Business Administration, Public Administration or a related field is preferred.
Certification: A nationally-recognized human resource-related certification, such as Society for Human Resource Management SHRM-CP (Certified Professional) or SHRM-SCP (Senior Certified Professional), is preferred.
Experience: At least five years increasingly responsible experience in human resources management is required. Experience should include most or all of the following areas: employee relations, classification and compensation, job analysis, job evaluation, recruitment, employment, retention, affirmative action, benefits administration, organizational and talent development, development of and application of policies and procedures, HRIS systems and records, employee engagement and communications, investigations, and labor relations. Similar experience in human resource management in higher education and/or the public sector is preferred.
Skills: Demonstrated ability to work and communicate effectively with all constituencies of a diverse university community, outstanding leadership and management skills, and understanding of automated management information systems, and a sound knowledge of relevant federal, state and local government regulations and equal opportunity policies are required. Supervisory experience or experience coordinating the work of employees is required. Aptitude for balancing multiple priorities with strong organization, time management, and prioritization skills are required. Must be a self-starter, comfortable working in a busy and time deadline-oriented office. Computer literacy and technical aptitude are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Experience with Banner, Colleague, PeopleSoft, or similar system is preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assists the Director in providing leadership and direction for the University and its employees regarding personnel matters.
2. Coordinates with functional leads within Human Resources to ensure efficient and effective collaboration to effectively support University initiatives.
3. Ensures consistent and equitable application of personnel policies and government regulations throughout the University by helping to advise administrators about the applicable policies and regulations and enforcing the personnel rules and regulations of the University.
4. Manages and administers the staff employee service awards recognition program by chairing the service awards committee, working with the gift vendor to ensure quality and the appropriateness of gift selection and delivery, identifying active and retired staff employees eligible for recognition, coordinating the selection and ordering of gifts by employees and retirees, and coordinating and serving as emcee of service awards events.
5. Conducts investigations and counsels employees and supervisors regarding disciplinary and grievance procedures by providing information on personnel policies and regulations, recommending a plan of action, and resolving misunderstandings.
6. Develops and recommends personnel policies, practices, and procedures for approval by the University administration by determining causes of personnel concerns, reviewing and analyzing reports and surveys, applicable regulations, professional literature, and statistical data concerning all aspects of personnel administration.
7. Reviews and analyzes data to evaluate the effectiveness of existing HR processes and recommends improvements or actions as appropriate.
8. Contributes to the enhancement of the quality of the work environment within the University by advising and leading the implementation of various programs and services, managing complex projects, including automating and maintaining operations and processing systems, communicating relevant information about programs and services to all levels of management throughout the University, working with consultants and vendors, interpreting policies and procedures, state and federal laws, and working with advisory committees to conduct studies analyzing the pros and cons of new and alternative initiatives.
9. Designs and develops new HR processes to improve the efficiency of HR operations and administration and recommend new approaches/procedures to effect continual improvement of operations performed.
10. Promotes a positive image of the University by participating in community organizations, as well as national, state and local professional associations.
11. Represents the department and serves as a resource by participating on various University committees.
12. Promotes effective employer-employee relations with bargaining unit employees by helping to provide direction on contract interpretations and may participate in labor negotiations and grievance resolutions with relevant labor representatives and unions.
13. Assists in managing the departmental budget.
14. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
15. Remains competent and current on best Human Resources practices through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Director of Human Resources.
16. Contributes to the overall success of the University by performing all other duties and responsibilities as assigned.
The Associate Director of Human Resources is supervised by the Director of Human Resources and supervises full-time and student employees.
OFFICE OF HUMAN RESOURCES
REVISED SEPTEMBER 2021