1282 Director, Community Engagement and Operations - eFactory CBED


TITLE Director, Community Engagement and Operations - eFactory CBED




IMMEDIATE SUPERVISOR: Executive Director, efactory CBED

GENERAL FUNCTION: The Director, Community Engagement and Operations assists the Executive Director, efactory in coordinating community engagement activities for the efactory – Center for Business and Economic Development. This position manages efactory daily operations, assesses effectiveness of programs, policies, and procedures, supervises personnel, assists in seeking funding sources, and monitors the departmental budget.


 Education: A Bachelor’s degree is required. A Bachelor’s degree in business, communication, or a related field is preferred. A Master's degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: At least five years of professional experience in business or economic development or a related field is required. Supervisory experience or demonstrated experience coordinating the work of multiple employees is required.

Skills: Strong leadership, verbal and written communication skills, problem solving, and public speaking are required. Organizational, management, and fiscal management skills are required. Aptitude for balancing multiple projects with strong organization, time management, and prioritization skills are required. Must be a self-starter, comfortable working in a busy and deadline-oriented office. Computer literacy and technical aptitude are required. The ability to work collaboratively with a variety of constituents and organizations is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: Occasionally required to lift and carry materials and equipment weighing up to 25 pounds.

Other: Scope of the job requires evening and occasional weekend work. Occasional overnight, out-of-town travel is required.


1. Assists with ensuring the success of the University's commitment to supporting community engagement, economic development, and employer partnerships.

2. Works with community and university stakeholders on behalf of the University to stimulate economic development in the region.

3. Provides leadership and management for efactory facility and program operations. Assists the Executive Director, efactory with evaluating programs, policies and procedures and implements improvements to meet market demand.

4. Oversees the day-to-day operation of the business incubator facility, including recruiting potential tenants, and assisting in screening potential clients and making recommendations. Coordinates, maintains, and reviews tenants’ needs to ensure the facility is meeting current targeted industry needs.

5. Provides financial management by planning and developing program budget(s), exercising authority regarding expenditure of center funds, and providing reports of activities which justify expenditures.

6. Assists in identifying and pursuing potential funding sources through program revenue, grants, private support, and other efforts.

7. Assists in developing and coordinating the delivery of new and existing business support and talent development programs established by the efactory or in conjunction with employer partners, stakeholders, or affiliates.

8. Develops an effective and competent staff of professional and administrative support personnel by hiring qualified candidates, providing appropriate training, supervising activities, and evaluating performance.

9. Develops and maintains community and professional relationships and serves in a business development role to support the efactory and employer partnerships on behalf of the University.

10. Promotes a positive image of the University through participation in community and professional organizations, represents the University at professional meetings and on community committees, and establishes and maintains credible relations with the campus and local communities, as well as professional organizations.

11. Contributes to the overall success of the Division of Community and Global Partnerships by performing all other duties as assigned.

 SUPERVISION: The Director, Community Engagement and Operations is supervised by the Executive Director, efactory. The position supervises full-time and part-time staff, graduate assistants and/or student employees.