TITLE Assistant Director of Admissions - West Plains
CLASSIFICATION NUMBER 1281
IMMEDIATE SUPERVISOR Director of Admissions - West Plains
The Assistant Director of Admissions - West Plains assists the Director of Admissions - West Plains by managing various department activities and processes to accomplish the mission of the department and the University’s recruitment and enrollment goals. The Assistant Director of Admissions – WP manages customer service functions and tour coordination; counsels prospective students and families regarding admission requirements and enrollment processes; serves as the conduit for information flow within the Office of Admissions – West Plains; provides coordination and direction to staff and monitors the work of others in all stages of the recruitment and admission cycle; and assists with planning and implementation of recruitment activities and events on campus, in high schools and throughout the communities served.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: Associate degree or equivalent required; a bachelor’s degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least three years of experience working in higher education and experience in recruitment, admissions, and/or experience planning large events and managing complex projects is required. Experience with complex administrative data systems with at least three years of word processing and spreadsheet applications is required. At least three years of supervisory experience, including training, assigning work, and reviewing the work of full and/or part-time employees is required. Familiarity with the organization of Missouri State University is preferred.
Skills: Excellent verbal and written communication skills are required. Excellent organizational skills are required. A working knowledge of computer-based data systems or the ability to learn and use database applications, the web content management system, and other systems or applications that may be used within the University or department is required. The ability to learn and follow complex procedures and detailed policies while working with minimal supervision is required. Effective decision-making skills are required. Effective supervisory skills and a customer-service approach to students are required. The ability to multi-task is required. Familiarity with Microsoft Office products is required. The ability to maintain departmental financial records and accounts and prepare financial reports is required. Familiarity with web development and maintenance is preferred. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Significant data entry is required.
Other: Must be a U.S. citizen or legal permanent resident, eligible by law to access the SEVIS database.
ESSENTIAL DUTIES AND RESPONSIBILITIES1. Provides oversight and supervision of recruitment and admission processes ensuring accurate and timely communication with prospects, applicants, and admits; selects, trains, and monitors the work of part-time assistants ensuring the integrity of the recruit and applicant data entered in the student information system and document imaging system; updates the student database, extracts data from the system, and produces outgoing communication.
2. Formulates Office of Admission – West Plains procedures and oversees the admission of students, ensuring compliance with established policies and guidelines regarding admission of students; facilitates distribution of applicant files, transcripts, and other supporting documents to Admissions Evaluators; assists with the development and establishment of system and process improvements; and works alongside the Director of Admissions in assuring completion of essential tasks within the department.
3. Coordinates special program admissions including high school dual credit/dual enrollment, correctional facility programs, etc. by: facilitating enrollment of high school dual enrollment/dual credit for approximately 50 high schools with multiple course delivery methods (e.g. seated on campus, seated at high school, online, high school only online, and blended.); serving as liaison between school officials, students, Vice Chancellor of Academic Affairs, and other offices on campus; prioritizing order of admission processing based on delivery methods, high school, and other factors for approximately 900 high school students in the fall semester and 500 in the spring semester; and assisting Director, Admissions—Principal Designed School Official with international student admission, issuance of Forms I-20, SEVIS registration, and providing guidance to international applicants and students.
4. Oversees campus visit and student ambassador programs by selecting, training, and supervising up to 25-member student ambassador recruitment team. Schedules office hours, coordinates personal and group tours, ensures recruitment team representation at campus and community events and participation in daily operations, projects, and activities in collaboration with Admission Counselors, part-time Admissions Representative and Admissions Assistant. Assists the Director of Admissions with student and program assessment.
5. Organizes, coordinates, plans, publicizes, and conducts departmental events by securing space, equipment, food, purchasing associated items, assigning duties, and overseeing the events. This includes hosting 4 to 5 Red Carpet Campus Visit Days annually each with an average attendance of 130 high school juniors, seniors, parents, and school officials. Coordinates events in collaboration with Admission Counselors, part-time Admissions Representative, and Director. Facilitates participation of staff and faculty campus wide.
6. Serves as the communication hub of the department and assures accurate and regular communication by disseminating information from the Director of Admissions to others, collecting and organizing information requested by the Director of Admissions from others, making recommendations to the Director of Admissions, and providing complex information on processes specific to the department to staff and other departments.
7. Supports the functions of the department by maintaining the departmental website, procedural documentation, files, and records. Creates recruitment, applicant, and admission communication pieces, social media, and web content and ensures distribution through a variety of mediums. Assists with development of recruitment publications and provides oversight of distribution within schools and community.
8. Assists the Director of Admissions with maintaining financial control of departmental account and maintaining records of expenditures. Obtains equipment, services, and supplies as needed by the department and determines the appropriate method to pay for goods or services purchased by the department following University policy and procedures, utilizing the appropriate process, and aligning with department budget.
9. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
10. Remains competent and current by attending professional development courses, and courses and/or training sessions as directed by the Director orUniversity.
11. Contributes to the overall success of the Office of Admissions – West Plains by performing all other duties and responsibilities as assigned.
The Assistant Director of Admissions - West Plains is supervised by the Director of Admissions - West Plains and may select, schedule, assign, and review the work of full and part time employees in the Office of Admissions – West Plains.
OFFICE OF HUMAN RESOURCES
REVISED NOVEMBER 2022