1270 Director, Workforce Development & Community Education – WP


TITLE Director, Workforce Development & Community Education – WP




IMMEDIATE SUPERVISOR Dean for Career and Technical Education


The Director, Workforce Development and Community Education – West Plains is responsible for directing the development and delivery of primarily non-credit training for industry’s current and emerging needs and for new and expanding business and industry, as well as community education. The Director, Workforce Development and Community Education is also responsible for the development and management of the innovation hub/makerspace programming, and services. The Director, Workforce Development and Community Education serves as an active team member of various workforce development boards and committees, actively pursues grants and other funding resources related to workforce development and community education and manages the activities of all personnel involved in Workforce Development and Community Education department and the university’s innovation hub/makerspace.


Education: A Master’s degree is required; a Master’s degree in education, business, marketing, engineering, technology or a related field is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: At least two years of experience in workforce development, education, or continuing education programming is required. Experience working with businesses, industries, community agencies, and public schools is required. Previous project management experience is preferred. Teaching or employee development experience is preferred. Curriculum development and or industrial training experience is preferred.

Skills: A strong work ethic, enthusiasm, and a high level of motivation are required. Strong verbal and written communication skills are required. Excellent interpersonal skills in the areas of relationship building, collaboration, team participation, creative problem solving, conflict resolution, group planning, and decision-making processes are required. Demonstrated potential to manage and lead complex projects is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.


1. Provides leadership and oversight of continuing education programs including workforce development and occupational training, customized business and industry training, non-credit training, community education, personal enrichment courses, college and career readiness, and workplace employability skills.

2. Manages the university innovation hub/maker space, including equipment specification, purchasing, maintenance, and community training and use of the innovation hub/maker space.

3. Creates and maintains strategic partnerships with regional business and industry to support economic development and workforce development activities and to develop new services in response to the business environment.

4. Plans, implements, coordinates, and evaluates all customized non-credit training delivered to area businesses and industries and the community, with a focus on professional credentialing.

5. Coordinates efforts to develop programming for elementary and secondary students.

6. Recruits, supervises, and evaluates the staff of the Workforce Development and Community Education department.Manages recruitment, promotion and outreach activities for non-credit workforce development and community education courses and programs along with related credit courses and programs.

7. Manages budget accounts, including targeting income, setting fees, writing proposals for funding, approving expenditures, coordinating client billing and invoicing, and coordinating workforce agency financial aid funding.

8. Actively researches, develop, writes, submits, and manages workforce training and community education-related grants and pursues other avenues of training funds.

9. Works with academic program coordinators, department chairs, and faculty to coordinate scheduling of classes, personnel, equipment, space, and funding to maximize resources.

10. Serves on various University committees.

11. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

12. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

13. Contributes to the overall success of Missouri State University-West Plains by performing all other duties and responsibilities as assigned by the supervision.


The Director, Workforce Development and Community Education supervises full-time and part-time staff assigned to the program.