1270 Director, Workforce Development Programs


TITLE Director, Workforce Development Programs




IMMEDIATE SUPERVISOR Dean of Academic Affairs


The Director, Workforce Development Programs is responsible for directing the development and delivery of primarily non-credit training for industry’s current and emerging needs and for new and expanding business and industry. The Director, Workforce Development Programs serves as an active team member of various workforce development boards and committees, actively pursues grants and other funding resources, and manages the activities of all personnel involved in Workforce Development and the Career Services departments.


Education: A Bachelor’s degree is required; a Bachelor’s degree in business, marketing, or a related field is preferred.

Experience: At least three years of administrative, management, or technical experience that includes planning and budgeting is required. Experience working with businesses, industries, community agencies, and public schools is required.  Previous project management experience is preferred. Teaching or employee development experience is preferred. Curriculum development and or industrial training experience is preferred.

Skills: A strong work ethic, enthusiasm, and a high level of motivation are required. Strong verbal and written communication skills are required.  Excellent interpersonal skills in the areas of relationship building, collaboration, team participation, creative problem solving, conflict resolution, group planning, and decision-making processes are required. Demonstrated potential to manage and lead complex projects is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.


1. Directs the activities of the Greater Ozarks Center for Advanced Technology and its programs as well as the Career Development Center and recruits, supervises, and evaluates the staff of the Workforce Development and the Career Services departments.

2. Designs, develops, and delivers new apprenticeship programs to meet area business needs, assures timely and accurate database entry to support apprenticeship programs and enrollment, evaluates records to confirm program eligibility, guides cohort development, and uses data-driven input to help determine what courses and training to offer.

3. Monitors business work experience and any worksites to ensure compliance with the terms of the agreements.

4. Evaluates and develops new services in response to the business environment.

5. Oversees the student activities related to career opportunities, the placement of students in internships, apprenticeships, or jobs, and advises and follows up with participants to ensure they are following through with their registered activities, including job placement.

6. Plans, implements, coordinates, and evaluates all customized non-credit training delivered to area businesses and industries.

7. Promotes a focus on professional credentialing by developing and marketing classes that meet certification/recertification criteria in various professional fields.

8. Creates and maintains strategic partnerships with state, local, and regional business and industry to support economic development and workforce development activities.

9. Manages budget accounts, including targeting income, setting fees, writing proposals for funding, approving expenditures, and coordinating client billing and invoicing.

10. Coordinates and manages workforce agency coordination of financial aid funding for non-credit programming.

11. Actively researches, develops, writes, submits, and manages workforce training grants and pursues other avenues of training funds.

12. Promotes and provides adult upgrading and retraining, customized training, and related instruction for individuals and companies.

13. Coordinates training for those individuals who need to upgrade their current job skills and/or develop new job skills to remain in their current occupations or find new employment.

14. Organizes and manages advisory committees for all occupational training programs.

15. When necessary, conducts surveys, needs assessments, and research to determine customized training offerings.

16. Develops marketing plans and promotional materials.

17. Tracks the placement of students for grant reporting and data analysis.

18. Serves as liaison with the local and state Workforce Investment Board and the Missouri Job Center.

19. Serves on various University committees.

20. Ensures the confidentiality of educational records in compliance with the Family Educational Rights and Privacy Act (FERPA).

21. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

22. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

23. Contributes to the overall success of the GOFARR program by performing all other duties as assigned.


The Director, Workforce Development Programs supervises staff assigned to the program.