TITLE Associate Registrar, Records and Registration
CLASSIFICATION NUMBER 1219
IMMEDIATE SUPERVISOR Registrar
The Associate Registrar, Records and Registration provides leadership to staff and serves as a resource for information related to student records, student registration, student data, reports, and student-related systems. The Associate Registrar, Records and Registration interprets, explains, and enforces academic policies and procedures for the campus community. The Associate Registrar, Records and Registration coordinates with Financial Services and the Provost’s Office to assess tuition and fees in accordance with the Board of Governor’s fee resolution by building the processing rules that apply to individual classes, resulting in accounts receivable charges applying to student accounts. The Associate Registrar, Records and Registration supervises special enrollment programs, oversees National Student Clearinghouse reporting, manages transcript production for the University and the Missouri Reverse Transfer, oversees registration sequence and end-of-term processing, and assures accuracy of student information.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A bachelor’s degree is required; a master’s degree is preferred.
Experience: Five years of related professional work experience is required. Two years of supervisory experience is required. Experience working with complex data systems is required. Experience working in a registrar’s or closely related office with similar responsibilities is preferred. Experience working with the Banner student module is preferred.
Skills: Effective organizational, management, leadership, computer, communication, and interpersonal skills are required. The ability to learn and use query tools are required. The ability to effectively disseminate management information regarding academic regulations and degree requirements to various University constituencies is required. Management skills in the selection and supervision of employees are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Maintains a thorough knowledge of academic policies and procedures, serves as a resource for the campus about academic policies and procedures, and interprets, explains and enforces academic policies.
2. Assures the accuracy and security of student information by developing procedure for maintaining student records in accordance with the Family Educational Rights and Privacy Act (FERPA) and conducting data discrepancy reviews and helping departments resolve errors on student records related to course registration, grades, or appeals.
3. Builds the processing rules related to assessing tuition and fees applied to individual classes, resulting in the application of tuition and fee charges to student accounts and investigates and explains charges on student accounts.
4. Supports the processing of established special enrollment programs by ensuring that their students are admitted on a timely basis, registered in the appropriate classes, and charged tuition appropriately.
5. Oversees the development, dissemination, and enforcement of the registration sequence for each registration cycle, including setting priority dates for approved categories of students and supervising the input, maintenance, and testing of the prerequisite checking, registration sequence, refund, and cancellation tables on the student information system.
6. Coordinates end-of-term processing, including the operation of grade submission windows, end-of-term repeat processing, mixed credit/senior permission processing, and academic standing processing.
7. Oversees the reporting of enrollment information to the National Student Clearinghouse and facilitates resolution of related system and data discrepancies.
8. Manages transcript production for Missouri Reverse Transfer, including tracking students who have opted into this program, determining which students are eligible to have their transcript printed, and determining which students should have completed the program.
9. Chairs the Residency Committee and interprets and applies state policy to students who have applied for Missouri residency and tuition rates.
10. Chairs the Drop Deadline Exception Committee, provides guidance to students who have applied for a drop deadline exception, reviews appeals, and notifies students of the committee’s decision.
11. Serves as an ex-officio member of the Scholastic Standards and Revision of Records Committee, provides records and relevant information, and ensures proper processing and notification of the committee’s decisions.
12. Serves as an ex-officio member of the Faculty Senate Committee on Policy Review, taking academic policies to the committee to be vetted by faculty member and assisting in the review of policies brought by committee members.
13. Oversees the production of transcripts, student enrollment and degree verifications and provides reports and other student information.
14. Oversees registration by developing and documenting policies and procedures, implementing and maintaining effective systems, and working in cooperation with the Registrar and others to ensure registration-related policies and procedures are enforced.
15. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
16. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Registrar.
17. Contributes to the overall success of the Office of the Register by performing all other duties and responsibilities as assigned.
The Associate Registrar, Records and Registration is supervised by the Registrar, assigns and oversees the work of full-time non-exempt, part-time, and student employees, and makes recommendations which are given particular weight regarding the hiring, firing, advancement, promotion, and other changes of status of those supervised.
OFFICE OF HUMAN RESOURCES