POSITION IDENTIFICATION
TITLE Assistant Director of Admissions-Information Services Coordinator
CLASSIFICATION NUMBER 1209
GRADE 42
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR Director of Admissions
MAJOR ADMINISTRATOR Associate Vice President for Enrollment Management
GENERAL FUNCTION
The Assistant Director of Admissions - Information Services Coordinator organizes and supervises the campus visit program for prospective undergraduates, serves as advisor to University Ambassadors, supervises the telephone recruitment activities for the Office of Admissions, coordinates recruitment of potential Presidential Scholarship candidates, oversees student-to-student communication using current technologies, prepares selected publications, and assists with other Office of Admissions functions as assigned. The Assistant Director of Admissions - Information Services Coordinator assists with the student recruitment effort as needed and performs other activities as assigned by the Director of Admissions.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A bachelor's degree is required; a master's degree is preferred.
Experience: At least one year of experience in college admission and recruitment is required if candidate does not have master's degree.
Skills: Excellent verbal and written communications skills are required. A working knowledge of computer database systems and the ability to communicate computer support requirements to computer staff are required. Effective supervisory skills are required. The ability to motivate employees and volunteers to meet established goals and objectives is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Some data entry work is required. Light lifting on an infrequent basis is required.
Other: The scope of the job requires occasional evening, overnight and weekend work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Coordinates, organizes, and supervises the campus visit program for prospective undergraduates by hiring and training student assistants and tour guides, supervising student assistants, campus tour guides, and student Ambassadors, contacting department heads and/or faculty to arrange appointments for prospective students, evaluating the effectiveness of the campus tour program through interviews with participants, evaluating tour evaluation forms, analyzing participation rates, and making recommendations to improve the overall program.
2. Develops an effective public relations team of Missouri State University students by serving as advisor to the University Ambassadors organization, being actively involved with that group's selection and training process, attending regularly scheduled meetings, and providing advisement and assistance regarding Ambassador functions and services.
3. Manages and supervises the phone recruitment activities for the Admissions office by assisting in planning the tele-counseling strategy, hiring and training student workers who perform the phone recruitment activities with prospective students, organizing student callers to meet the needs of the telecounseling effort, supervising the tele-counseling student supervisor, operating within budget limits, and providing timely and relevant reports regarding the tele-counseling effort.
4. Contributes to the overall effectiveness of the recruitment effort by overseeing current student communication with prospective students through a variety of means to include current technologies.
5. Coordinates the Office of Admission's participation in the recruitment of potential Presidential Scholarship candidates and other high-ability students by establishing a cooperative working relationship with the Office of Student Financial Aid and the Honors College, identifying potential candidates from applications through data such as high ACT scores, initiating direct communication with candidates including telephone calls and correspondence, assisting with special campus events, and recommending additional approaches or strategies for attracting these potential students.
6. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
7. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Admissions.
8. Assists with meeting University undergraduate recruitment and enrollment objectives by performing all other duties as assigned.
SUPERVISION
The Assistant Director of Admissions - Information Services Coordinator is supervised by the Director of Admissions and supervises student employees working with campus visits and tele-counseling.
OFFICE OF HUMAN RESOURCES
REVISED MARCH 2015
