1195 Director of Scholarships


TITLE Director of Scholarships




IMMEDIATE SUPERVISOR Associate Vice President for Enrollment Management

MAJOR ADMINISTRATOR Vice President for Student Affairs


The Director of Scholarships ensures the development and successful implementation of a scholarship program that supports the enrollment management objectives of the University by working with deans and department heads, various administrative departments and committees to optimize the enrollment and net revenue impact of institutional and foundation scholarships. The Director serves as an ex-officio member of the Scholarship Committee and provides analysis and recommendations to the committee for consideration in the development of scholarship programs. The Director coordinates with the Office of Admissions, the Office of Student Financial Aid, and other offices and departments to ensure effective promulgation of the scholarship program as part of the overall student recruitment effort. The Director uses a knowledge and understanding of University scholarship policy and state and federal financial aid regulations to ensure that scholarship award notifications to students are compliant with said policies and regulations. The Director coordinates with the Office of Development to ensure effective utilization of privately-funded scholarships and to support that office in its efforts to raise private funds. The Director coordinates with other offices to organize and administer special events associated with the administration of the scholarship program and arranges for University officials to represent the institution at events where scholarship awards are presented. The Director develops annual scholarship budget projections in coordination with the Financial Services Office and is responsible for tracking scholarship expenditures.


Education: A bachelor’s degree is required; a master’s degree is preferred.

Experience: Five years of experience in a college or university student financial aid, admissions, or scholarship office is required. Substantial experience in scholarship administration is preferred. Experience with the Banner student information system is preferred.

Skills: Mastery-level knowledge of state and federal laws and regulations regarding scholarships and student financial aid is required; mastery-level knowledge of University policies related to scholarships and student financial aid is preferred. Excellent verbal and written communication skills, including the ability to make effective presentations before large groups of students and parents are required. Knowledge and sensitivity to issues related to the recruitment and retention of a diverse student body is required. The ability to collect and analyze data, converting it to information that can be communicated to other University personnel is required. The ability to relate effectively to students, parents, staff, faculty, and administrators is required. Strong organizational and management skills are required. The ability to use office application software, preferably Microsoft Office products, is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.


1. Contributes to the development of an effective scholarship program by serving as an ex-officio member of the Scholarship Committee and presenting data, analysis, and recommendations to that committee.

2. Optimizes the use of scholarships to increase net revenue to the University by working with the Office of Institutional Research in the development of net revenue calculations applicable to designated groups of students.

3. Ensures effective promotion of the University’s scholarship program to students, parents, high school counselors, and others by coordinating with the Office of Admissions, Office of Student Financial Aid, Division for Diversity, Equity and Inclusion, the Honors College, and academic departments in the development and maintenance of scholarship web pages and publications.

4. Ensures an effective selection process for scholarship recipients by developing scholarship application forms, providing information to relevant departments and committees on a timely basis, and coordinating with other offices (Admissions, Diversity, Equity and Inclusion, Student Engagement, etc.) to plan and implement scholarship interview events and banquets for competitive scholarships such as the Presidential, Multicultural Leadership, and Centennial Leadership scholarships.

5. Manages the dissemination of scholarship award letters by developing effective letters and scholarship acceptance forms consistent with scholarship and other University policies and indirectly overseeing staff responsible for the production of scholarship award letters.

6. Develops annual scholarship budget projections in cooperation with Financial Services based on historical rates of retention, anticipated enrollments of new students, and other factors.

7. Contributes to a positive image of the University by coordinating representation of the University by faculty and staff at various scholarship award events both in and outside of Springfield.

8. Ensures the effective use of Foundation scholarship accounts by coordinating with the Development Office in the development of the Foundation scholarship application process and the dissemination of relevant information regarding scholarship applicants to departments and selection committees.

9. Ensures effective partnerships with various agencies and organizations that award scholarships to Missouri State University students, such as the Kauffman Foundation, College Bound, Wyman, etc. by serving as the main point of contact with those organizations relating to the awarding of their scholarships.

10. Helps to ensure compliance with state and federal regulations by coordinating with the Office of Student Financial Aid to advise in the preparation of required reports.

11. Adheres to National Collegiate Athletic Association (NCAA) and Missouri Valley Conference (MVC) rules as communicated by the Associate Director of Athletics, Compliance related to dealings with student-athletes and/or Athletics Department personnel and reports any concerns or possible violations of those guidelines to the immediate supervisor.

12. Follows University scholarship and financial aid policies and adheres to professional and ethical standards established by relevant professional organizations, such as the American Association of Collegiate Registrars and Admissions Officers (AACRAO) and the National Association of Student financial Aid Administrators (NASFAA).

13. Coordinates the review of and action on appeals from students for exceptions to scholarship policies.

14. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

15. Remains competent and current by self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Associate Vice President for Enrollment Management.

16. Contributes to the overall success of the University’s enrollment management effort by performing other duties as assigned.


The Director of Scholarships is supervised by the Associate Vice President for Enrollment Management and may supervise part-time staff and/or student employees.




Factor 1: Professional Knowledge, Skill, and Technical Mastery

Level 4 - 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedented projects. Alternatively, knowledge at this level might also permit the employee to carry out precedented projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience.

Factor 2: Supervisory Responsibility

Level 1 - 50 Points: Typically, little, if any, supervision of others is required. The job may require irregular but occasional responsibility to direct the work of student workers and/or temporary or part-time workers. The nature of supervision is largely confined to assigning tasks to others and does not include a full range of supervisory responsibilities. The amount of time spent on directing the work of others is normally a small portion of total work time.

Factor 3: Interactions with Others

Level 4 - 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict.

Factor 4: Job Controls and Guidelines

Level 3 - 500 Points: The employee operates under general supervision expressed in terms of program goals and objectives, priorities, and deadlines. Administrative supervision is given through statements of overall program or project objectives and available resources. Administrative guidelines are relatively comprehensive and the employee need only to fill in gaps in interpretation and adapt established methods to perform recurring activities. In unforeseen situations, the employee must interpret inadequate or incomplete guidelines, develop plans, and initiate new methods to complete assignments based on those interpretations. Assignments are normally related in function, but the work requires many different processes and methods applied to an established administrative or professional field. Problems are typically the result of unusual circumstances, variations in approach, or incomplete or conflicting data. The employee must interpret and refine methods to complete assignments. Characteristic jobs at this level may involve directing single-purpose programs or performing complex, but precedented, technical or professional work.

Factor 5: Managerial Responsibility

Level 3 - 850 Points: Work involves providing significant support services to others both within and outside of the department that substantially influences decision-making processes. Work activities are complex and others rely on the accuracy and reliability of the information, analysis, or advice to make decisions. Work activities have a direct, but shared, impact on further processes or services, affect the overall efficiency and image of the department, and may have material impact on costs or service quality within the cost center. Incumbents may be responsible for identifying areas of need and for developing proposals that request funding to fulfill those needs.