1126 Director of Institutional Research and Effectiveness - West Plains


TITLE Director of Institutional Research and Effectiveness - West Plains




IMMEDIATE SUPERVISOR Vice-Chancellor of Academic Affairs


The Director of Institutional Research and Effectiveness - West Plains supervises all institutional research activities which provide information to support institutional planning, policy formulation, and decision making, directs and manages data collection, data analysis, and research activities relative to institutional research and assessment, and directs the compilation of data and manages the submission of required state and federal reports regarding University activities.


Education: A Master's degree is required, a Doctorate is preferred.

Experience: Experience in institutional research is required.

Skills: A functional knowledge of personal computers and mainframe applications for data acquisition and analysis is required. Personal computer knowledge must include the ability to prepare documents, reports, spreadsheets, and databases using a variety of PC programs. Knowledge must include the ability to use SAS or SPSS as a research tool. The ability to write concise analytical reports that are directed to specific readership is required. The ability to interact with many levels of personnel in a congenial, courteous manner is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. An understanding of Banner or similar higher education information systems and Argos or similar enterprise reporting solutions is preferred.


1. Provides information of a general nature about Missouri State University - West Plains campus and its environment through the publication of a variety of documents

2. Ensures that all state, federal, and Higher Learning Commission reports are submitted in a timely fashion by establishing and maintaining a reports management system.

3. Provides data to appropriate administrative units regarding faculty activities by conducting extensive surveys of faculty, compiling data, and reporting the results.

4. Provides senior administration with appropriate information about faculty productivity and salary comparisons by participating in national studies such as those organized by the University of Delaware and the College and University Professional Association for Human Resources (CUPA-HR).

5. Responds to ad hoc issues concerning the University by researching the issues and providing appropriate responses.

6. Ensures that internal and external requests for support in completing surveys/questionnaires are completed in a timely manner by managing a suspense system of critical dates relative to the surveys/questionnaires.

7. Coordinates the campus compliance committee as it oversees and ensures the campus’ compliance with all federal and state regulations.

8. Coordinates with Information Technology Services staff to implement, maintain, and utilize the web-based assessment system for academic and administrative departments and provides training for the campus community in the use of the system.

9. Supports the dissemination of assessment and research information by compiling and publishing a range of institutional data on the web and/or in print.

10. Develops procedures to enhance the University’s ability to access assessment information.

11. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

12. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Vice-Chancellor of Academic Affairs.

13. Contributes to the overall success of the Academic Affairs Office by performing all other duties and responsibilities as assigned.


The Director of Institutional Research and Effectiveness, West Plains is supervised by the Vice-Chancellor of Academic Affairs and supervises professional and support staff.