POSITION IDENTIFICATION
TITLE Vice President for Information Technology
CLASSIFICATION NUMBER 1013
GRADE Unclassified
CLASSIFICATION Exempt
IMMEDIATE SUPERVISOR President
GENERAL FUNCTION
The Vice President for Information Technology serves as the senior executive officer responsible for providing leadership and management to the units of the Information Technology division and is responsible for system-wide planning, management, security, and coordination of the technology resources of the Missouri State System. This position represents the University in information technology-related matters with federal and state agencies, corporate entities, and other institutions of higher education. The Vice President for Information Technology serves as the major administrator for the Information Technology division and is responsible for the acquisition and implementation of technology, management of the enterprise resource planning (ERP) system, learning management system, data center, cloud-services, networking infrastructure, application software development, information security, instructional technologies, technical training, user support services, the University’s open-access computer labs, BearPass Card Office operations, and policy development regarding information services for students, faculty, and staff. The Vice President for Information Technology oversees the review, analysis, coordination, and approval of computer-related purchases and upgrades, and ensures that new applications and technologies are compatible with existing systems and are appropriately integrated into the University's enterprise architecture. This role provides leadership and supervision of staff, budget oversight and development, administrative and academic support, and strategic planning and implementation for the Information Technology division.
Information Technology Departments include:
Enterprise Application Development & Operations: Responsible for providing enterprise-wide information technology services, including the management of the enterprise resource planning (ERP) system, learning management system, databases and reporting software, application software development, and project management for implementation of technology.
User Support: Responsible for providing information technology support services, including the management of the open-access computer labs, technical training, operating systems/software support, PC installation and maintenance, and Help Desk operations.
BearPass Card Office: Responsible for providing students, faculty, staff, and guests with an electronic credential and/or securely encoded identification card which can be used as an on-campus declining balance card and to access meal plans, record attendance, and provide door access.
Endpoint Management: Responsible for design, implementation, and maintenance of the University’s PC operating systems and standard software distribution.
Networking: Responsible for the management design, implementation, monitoring, support, and maintenance of high-quality network services for the University and its affiliates.
Telecommunications and AV Solutions: Responsible for the management of the Telecommunications Data Center and the design, implementation, monitoring, support, and maintenance of telecommunication, low-voltage construction, and audio/visual services for the University system and its affiliates.
Cybersecurity: Responsible for protecting the confidentiality, integrity, and availability of University data and information systems and strengthening the University’s preparedness, timely response, and rapid recovery in the event of a cyber-attack, natural disaster, or other emergencies.
Enterprise Data & Cloud Services: Responsible for monitoring, support, and maintainenance of server and database infrastructure, identity and access services, data center infrastructure, and cloud services.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A Bachelor's degree in a computer-related field is required. A Master’s degree in Business Administration or similar area is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.
Experience: At least eight years of technical computing experience is required and at least five years of progressively responsible administrative management experience in several of the following areas: enterprise resource planning (ERP) system, learning management system, file server and networking infrastructure, cloud services, application software development, information security, technical training, PC installation and maintenance, user support services, the University’s open-access computer labs, and policy development regarding information services for students, faculty, and staff is required. Experience with computing, networking, and instructional technologies systems in a university environment is preferred.
Skills: A demonstrated ability to lead, the skills to develop leaders, and the ability to project a strong positive image of the University with parents, students, faculty, staff, and others are required. Excellent writing, speaking, and interpersonal skills are required. The ability to work effectively and collegially within a large, complex university system and negotiate with a wide range of constituencies is required. A record of successful leadership while directing the efforts of professional staff in a complex organization is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensures that Information Technology Division within the Missouri State System support the technology needs of the University by preparing long- and short-range goals and objectives related University-wide strategic planning, managing personnel, budgetary, and technology resources for the delivery of effective information technology and networking services, and evaluating the units’ performance and progress toward accomplishment of goals and objectives.2. As resources permit, ensures the prompt and effective delivery of essential administrative and academic information technology services by organizing the various units and sub-units in a logical, non-duplicative and effective manner that best meets the work requirements of the division and the needs of the University, monitoring workloads throughout the division and prioritizing staffing needs accordingly, and assuming ultimate responsibility for the units and functions within the Information Technology Division .
3. Provides vision, leadership, coordination, and strategic planning for administrative and academic computing and other technologies across the University system.
4. Ensures compliance with the University’s institutional mission by establishing goals and objectives, reviewing, and approving departmental plans, designing systems of effective control to achieve expected outcomes, and evaluating progress towards goal accomplishment in the Information Technology Division.
5. Identifies technology needs for the University and their impact on system-wide University resources and promotes the efficient use of resources by developing appropriate standards and ensuring that infrastructure costs are included in all technology analyses.
6. Promotes open and viable channels of communication with all Missouri State System constituents regarding information technology policies, procedures, issues, and concerns.
7. Oversees the planning, analysis, design, and implementation of selected system-wide and campus-wide software applications by working with faculty, staff, and students to determine requirements, achieve milestones, and deploy successful technology projects.
8. Ensures fiscal responsibility and accountability through coordination and preparation of the annual budget, authorizing the expenditure of funds, and maintaining overall budget control of the Information Technology division.
9. Maintains a quality Information Technology operation, maximizing investment dollars by overseeing the preparation of bid specifications for technology purchases, obtaining the best pricing, and ensuring proper integration with the University’s enterprise architecture.
10. Provides leadership and develops a competent, productive, and effective staff, both directly and through delegation, by hiring, training, evaluating performance, and supervising all employees of the Information Technology division.
11. Contributes to the development of policies and procedures on a broad range of University issues by serving as Chair of the Information Technology Council, providing technical advice, as necessary, administering the IS Tech and Networking budget, and assisting in the coordination of the Student Computer Usage Fee and Classroom Technology budgets.
12. Enhances working relationships with local, state, and national organizations and institutions of higher education by serving as the University’s information technology representative and maintaining an open and regular dialogue with recognized leaders within the industry.
13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development training, and attending training and/or courses as directed by the President.
14. Contributes to the overall success of the Division for Information Technology by performing all other duties and responsibilities as assigned by the President.
SUPERVISION
The Vice President for Information Technology supervises full-time, part-time, and student employees of the Information Technology Division.